Contact us

Who do you need to contact?

  • If you want to make a public Freedom Of Information request to a UK government department, you can start here.
  • If you need to discuss personal matters with a UK government department, you should find them on GOV.UK.
  • If you’re having trouble getting the service you require from a government body then your MP’s office can often help. You can write to your MP on WriteToThem.com.

  • If you want to make a public Freedom Of Information request to a UK council or public authority, you can start here.
  • If you need to discuss personal matters with a UK council, you should find them on GOV.UK.
  • If you want to write to your MP, local councillor, or other representative, you can write to your MP on WriteToThem.com.

If you need help writing a request, we've got you covered.

  • Our help pages have guidance on how to make requests, including some top tips on how you can get the best response.
  • You can also find inspiration for your request on our blog.
  • If you still need help, you can contact the team that run WhatDoTheyKnow.
    It'd be helpful if you could let us know what information you are looking for, and which body you think might hold it.
  • (or sign in)


  • Please use this form if you are interested in volunteering for WhatDoTheyKnow
  • If you would like more information on what volunteering involves, see our get involved page.
  • (or sign in)

    Please introduce yourself and tell us what interests you about FOI. If you are new to FOI and are interested in learning more through volunteering at WhatDoTheyKnow, that’s fine too!

    There's a wide range of different jobs, hobbies or experiences that could be helpful in volunteering at WhatDoTheyKnow.

    Let us know of anything you think might be relevant: maybe a link to a website you've contributed to, your social media, or campaigning that you've been involved in.

    Perhaps you're studying for a course that has a link to transparency or FOI, such as law or media; or you've had a job that involved working with the public. Even if you've never done anything directly linked to FOI, it'd be great to hear about anything that shows you have skills that can be applied to the sort of task you're interested in.

    Finally, if you've got a CV online, please do include the link.

    Is there anything else that you’d like to tell us?


  • First, try checking our extensive help pages, which contain a solution for most issues and questions you might have.
  • If your issue isn’t covered by our help pages, you can directly contact the team that run WhatDoTheyKnow:
  • (or sign in)