Details of request “Percentage of calls originating from 111 service

Event history

This table shows the technical details of the internal events that happened to this request on WhatDoTheyKnow. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

Caveat emptor! To use this data in an honourable way, you will need a good internal knowledge of user behaviour on WhatDoTheyKnow. How, why and by whom requests are categorised is not straightforward, and there will be user error and ambiguity. You will also need to understand FOI law, and the way authorities use it. Plus you'll need to be an elite statistician. Please contact us with questions.

id event_type created_at described_state last_described_at calculated_state link
3785471  sent  2018-12-10 09:12:56 +0000  waiting_response  2018-12-10 09:12:56 +0000  waiting_response  outgoing  
3786756  response  2018-12-10 15:59:15 +0000    2018-12-12 14:15:39 +0000  waiting_response  incoming  
3794734  status_update  2018-12-12 14:15:39 +0000  waiting_response  2018-12-12 14:15:39 +0000  waiting_response   
3850247  response  2019-01-03 16:13:23 +0000    2019-01-07 09:03:05 +0000  successful  incoming  
3858921  status_update  2019-01-07 09:03:05 +0000  successful  2019-01-07 09:03:05 +0000  successful   
4350292  edit  2019-04-08 03:45:55 +0100         
4350293  edit  2019-04-08 03:45:55 +0100         
4350294  edit  2019-04-08 03:45:55 +0100         
4350295  edit  2019-04-08 03:45:55 +0100         
4350296  edit  2019-04-08 03:45:55 +0100         
5992524  edit  2020-01-08 03:57:44 +0000         
5992525  edit  2020-01-08 03:57:44 +0000         
5992526  edit  2020-01-08 03:57:44 +0000         
5992527  edit  2020-01-08 03:57:44 +0000         
5992528  edit  2020-01-08 03:57:44 +0000         
5992529  edit  2020-01-08 03:57:44 +0000         
5992530  edit  2020-01-08 03:57:44 +0000         
5992531  edit  2020-01-08 03:57:44 +0000         
5992532  edit  2020-01-08 03:57:44 +0000         
5992533  edit  2020-01-08 03:57:44 +0000         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by WhatDoTheyKnow for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.