Details of request “DWP Contact Centre telephony training”
This table shows the technical details of the internal events that happened to this request on WhatDoTheyKnow. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.
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|4863755||sent||2019-07-10 18:36:52 +0100||waiting_response||2019-07-10 18:36:52 +0100||waiting_response||outgoing|
|4863759||response||2019-07-10 18:39:46 +0100||2019-07-10 18:58:36 +0100||waiting_response||incoming|
|4863761||status_update||2019-07-10 18:58:36 +0100||waiting_response||2019-07-10 18:58:36 +0100||waiting_response|
|5028342||response||2019-08-06 10:31:46 +0100||2019-08-06 10:33:41 +0100||waiting_clarification||incoming|
|5028346||status_update||2019-08-06 10:33:40 +0100||waiting_clarification||2019-08-06 10:33:41 +0100||waiting_clarification|
|5028358||followup_sent||2019-08-06 10:36:21 +0100||waiting_response||2019-08-06 10:36:21 +0100||waiting_response||outgoing|
|5204684||response||2019-08-30 13:04:45 +0100||2019-09-10 07:42:24 +0100||partially_successful||incoming|
|5305555||status_update||2019-09-10 07:42:23 +0100||partially_successful||2019-09-10 07:42:24 +0100||partially_successful|
|5847657||edit||2019-12-11 03:54:53 +0000|
|5847658||edit||2019-12-11 03:54:53 +0000|
|5847659||edit||2019-12-11 03:54:53 +0000|
|5847660||edit||2019-12-11 03:54:53 +0000|
|5847661||edit||2019-12-11 03:54:53 +0000|
|5847662||edit||2019-12-11 03:54:53 +0000|
|5847663||edit||2019-12-11 03:54:53 +0000|
|5847664||edit||2019-12-11 03:54:53 +0000|
Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by WhatDoTheyKnow for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.