Details of request “Customer Relationship Management

Event history

This table shows the technical details of the internal events that happened to this request on WhatDoTheyKnow. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

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id event_type created_at described_state last_described_at calculated_state link
4100079  sent  2019-02-19 22:55:30 +0000  waiting_response  2019-02-19 22:55:30 +0000  waiting_response  outgoing  
4106397  response  2019-02-20 09:44:15 +0000    2019-03-01 08:12:15 +0000  waiting_response  incoming  
4166760  followup_sent  2019-03-01 07:53:30 +0000        outgoing  
4166786  status_update  2019-03-01 08:12:14 +0000  waiting_response  2019-03-01 08:12:15 +0000  waiting_response   
4190156  response  2019-03-06 12:14:21 +0000    2019-03-08 08:41:52 +0000  waiting_response  incoming  
4202298  status_update  2019-03-08 08:41:51 +0000  waiting_response  2019-03-08 08:41:52 +0000  waiting_response   
4275798  overdue  2019-03-21 00:00:00 +0000         
4313596  response  2019-03-29 16:35:41 +0000    2019-04-05 21:24:11 +0100  successful  incoming  
4341525  status_update  2019-04-05 21:24:11 +0100  successful  2019-04-05 21:24:11 +0100  successful   
4839161  edit  2019-07-06 03:45:39 +0100         
4839162  edit  2019-07-06 03:45:39 +0100         
4839163  edit  2019-07-06 03:45:39 +0100         
4839164  edit  2019-07-06 03:45:39 +0100         
4839165  edit  2019-07-06 03:45:39 +0100         
4839166  edit  2019-07-06 03:45:39 +0100         
4839167  edit  2019-07-06 03:45:39 +0100         
4839168  edit  2019-07-06 03:45:39 +0100         
4839169  edit  2019-07-06 03:45:39 +0100         
6619302  edit  2020-04-06 03:47:00 +0100         
6619303  edit  2020-04-06 03:47:01 +0100         
6619304  edit  2020-04-06 03:47:01 +0100         
6619305  edit  2020-04-06 03:47:01 +0100         
6619306  edit  2020-04-06 03:47:01 +0100         
6619307  edit  2020-04-06 03:47:01 +0100         
6619308  edit  2020-04-06 03:47:01 +0100         
6619309  edit  2020-04-06 03:47:01 +0100         
6619310  edit  2020-04-06 03:47:01 +0100         
6619311  edit  2020-04-06 03:47:01 +0100         
6619312  edit  2020-04-06 03:47:01 +0100         
6619313  edit  2020-04-06 03:47:01 +0100         
6619314  edit  2020-04-06 03:47:01 +0100         
6619315  edit  2020-04-06 03:47:01 +0100         
6619316  edit  2020-04-06 03:47:01 +0100         
6619317  edit  2020-04-06 03:47:01 +0100         
6619318  edit  2020-04-06 03:47:01 +0100         
6619319  edit  2020-04-06 03:47:01 +0100         

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by WhatDoTheyKnow for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.