You are the only one experiencing problems with Horizon

Roedd y cais yn rhannol lwyddiannus.

john o'sullivan

Dear Post Office Limited,
This appears in your Annual Report and no doubt you agree with the sentiment" It is only right, then, that we have provided our continued support to Sir Wyn and his Inquiry
team; we have waived our legal professional privilege for the purposes of this inquiry to be as transparent as
possible; and we have disclosed in excess of 30,000 documents to date for the Inquiry’s consideration and
review; and we continue to provide documents and witness evidence as requested by the Inquiry. We know
that, for genuine progress to be made, the full history of this scandal must be brought to light."To that end may I again ask you how many times your people told SPM with losses you are the only one having problems with Horizon?

Yours faithfully,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2022/00350

Dear Mr O'Sullivan,

Thank you for your request for information which was received on 16th May.
Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 15th
June.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Jackie Lawrence

Information Rights Team

Finsbury Dials, 20 Finsbury Street

London, EC2Y 9AQ

information.rights@postoffice.co.uk, Post Office Limited

1 Atodiad

Dear Mr O'Sullivan,

With apologies for the slightly delay, please find attached the response
relating to your Freedom of Information request.

Regards,

Andy Jennings

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Dear [email address],Wow,what an amazing reply.Are you saying that you are aware of these expressions but can find no trace of them in your records?Might I suggest you look at Jo Thompson's case where Graham Brander and Elaine Ridge told her just this.Para 28 Sir Wyn Williams inqury WS.The Horizon Helpline told John Dwyer he was the only one Para 8 Sir Wyn Inquiry WS.Was there a script that told staff what to say when SPM rang up unable to balance and can we see a copy of it,say from 2000-2013,2014- 2019,2020 t0 present day?

Yours sincerely,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2022/00408

Dear john o'sullivan,

Thank you for your request for information which was received on 16th
June. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 15th
July.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,
Liesl Jackson

information.rights@postoffice.co.uk, Post Office Limited

2 Atodiad

Dear John O'Sullivan,

Please find attached the response letter and accompanying attachment
relating to your Freedom of Information request.

Regards,

Andy Jennings

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Dear [email address],Thank you for a reply.The briefing document is dated 15 March 2019.the date of Justice Fraser's Judgement.In what ways is this document different from scripts from 2000 to 2013(Clarke advice) or 2015 to March 2019?What scripts did Contract Managers and Auditors have to ensure correct procedures and lines of questioning were followed when sacking and suspendong SPM's?

Yours sincerely,

john o'sullivan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2022/00472

Dear Mr O'Sullivan,

Thank you for your email which was received on 24th July. Please note, we
have only taken your last sentence relating to scripts for employee
prosecutions as a new request for information, as we have provided all the
information we have relating to your previous request for information
(FOI2022/00408). Your request is being considered under the terms of the
Freedom of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 22nd
August.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,
Andy Jennings

information.rights@postoffice.co.uk, Post Office Limited

2 Atodiad

Dear Mr O'Sullivan,

Please find attached the response and disclosure document relating to your
Freedom of Information request.

Regards,

Andy Jennings

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ