Dear Information Commissioner's Office,
I requested information from Wirral MBC on 22nd April 2021 and have had no reply whatever by today, 16th June 2021. After the first period had elapsed, I requested an internal review on 24th May 2021, and still having heard nothing, again on 29th June 2021. There has been no response.
The request was for full figures for:
The total number of orders for pest control services received by the council for the 2020/21 financial year
The total revenue earned by the council for providing those services
A breakdown of the orders by council ward
Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.
If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit:
If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.
If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.
If you have requested advice - we aim to respond within 14 days.
If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.
Copied correspondence - we do not respond to correspondence that has been
copied to us.
For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.
For information about what we do with personal data see our privacy
If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.
The Information Commissioner’s Office
Details of how to sign up for our monthly e-newsletter can be found
Find us on Twitter here.
16 July 2021
Dear Michael Dixon,
Thank you for contacting the Information Commissioner's Office (ICO)
through the whatdotheyknow.com (WDTK) website.
The WDTK website was created to help people request information from
public authorities under the Freedom of Information Act (FoIA) and the
Environmental Information Regulations (EIRs).
The ICO is the regulator responsible for overseeing information rights
legislation. We are also subject to the legislation we oversee.
As a public authority we are subject to the FoIA and EIRs, so if people
want to request information we might hold about our work as a public body
they can do this through WDTK.
However, the correspondence you have sent to us is not a request for
information we might hold. It is a concern or complaint about the way an
organisation has complied with the legislation we oversee. We do deal with
issues like this. However, we do not deal with this part of our work
through the WDTK website.
Please visit the ICO website www.ico.org.uk for information about the
legislation we oversee and advice on what to do if you are unhappy with
the way an organisation has met its information rights obligations.
If you need to raise a complaint or concern with us you can do this by
following the instructions at ico.org.uk/make-a-complaint/
Please also contact our helpline for any further advice on 0303 123 1113.
Please do not reply to this message through the WDTK website. We make no
commitment to respond if you do.
The Information Commissioner's Office
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0330 414 6810 ico.org.uk twitter.com/iconews
Please consider the environment before printing this email
For information about what we do with personal data see our privacy notice
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now