Windows 7 and XP Instances

The request was refused by Harlow District Council.

Dear Harlow District Council,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the following questions;

1. How many instances of the Microsoft Windows 7 Operating System are currently in operation across your entire network? How many devices such as kiosks, lap tops etc are still running Windows 7?

2. How many instances of the Microsoft Windows XP Operating System are currently in operation across your entire network ? How many devices such as kiosks, lap tops etc are still running Windows XP?

3. Who is the officer responsible for maintaining and delivering legacy applications to all your users?
Thank you for your help.

Yours faithfully,

Lee Murray

Contact Harlow, Harlow District Council

1 Attachment

Thank you for contacting Harlow Council.

We are dealing with a very high volume of enquiries due to the impact of the Corona Virus. This means it will take longer than normal for you to get a reply.

All emails received will be dealt with in priority order and you will then receive a response stating who your email has been passed to.

Further information can be found at www.harlow.gov.uk

Please be patient during this period and we will come back to you as soon as we can.

If reporting an emergency, please call 01279 446666 for assistance.
Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

Visit our website www.harlow.gov.uk<http://www.harlow.gov.uk/>
Follow us on twitter @HarlowCouncil<https://twitter.com/HarlowCouncil>

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information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website:
http://www.harlow.gov.uk/privacy-notice

This E-Mail and any attachments are intended for the addressee only, and may contain confidential or privileged information. If you are not, or suspect you are not, the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this E-Mail in error please notify us immediately and delete this E-Mail and any attachments. Please note that although this message has been checked for viruses, we cannot guarantee that this message or any attachment is virus free or has not been intercepted or amended. The information contained in this E-Mail may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this E-Mail and your reply cannot be guaranteed. The views of the author may not necessarily reflect those of the Council. All communications sent to or from the Council may be subject to recording and / or monitoring in accordance with relevant legislation.

Contact Harlow, Harlow District Council

Dear Lee

Your Freedom of Information request has been logged under reference RFI336265103

Due to the current Coronavirus outbreak, we may be unable to reply to your request within the statutory timescale.  However, we will continue to try to respond to your request within 20 working days but this will depend on service provision across the council effecting our ability to respond. We hope that you understand any unavoidable delays.

Please quote the above reference number should you require any further information. 

How will we use your personal information?
Harlow Council will process the personal information you have provided under Article 6(1)(b) of the General Data Protection Regulation 2016/679 (GDPR) for the purposes of processing this request for information. The information is also used to compile statistics for use by Harlow Council, however, this does not include information that will identify you as an individual.

Although it is not our intention to collect any other personal information and/or sensitive personal information (e.g. in respect of race or ethnic origin; political opinions; religious or similar beliefs; physical or mental health or condition; sexual history or orientation; trade union membership), you may provide information of this type inadvertently in your response(s) to particular areas of this form (for example Part 5 ‘Do you have any special needs when viewing the information or in what format it is provided?’). Any sensitive personal information collected will be kept confidential and secure and will not be shared with any third parties.

Who will we share your personal information with?
Your information will be shared with the relevant departments of Harlow Council in order to provide the information you have requested. Your information will also be shared where the Council is under a legal obligation to do so, for example between our services and with other official organisations, such as the Police and other government bodies.

How long will we keep your information?
Records relating to this request for information will be retained for three years from the date of the last action.

For more information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website by visiting http://www.harlow.gov.uk/privacy-notice

If you do not have online access a paper copy of our main privacy notice can be provided by contacting us on the details provided below.

Best wishes,

Contact Harlow

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG
Contact Harlow - 01279 446655 

Visit our website www.harlow.gov.uk          

Follow us on twitter @HarlowCouncil

Our current service provision
We continue to provide services that are important and essential to you during the current national coronavirus situation. Most of our services are running as normal with our staff either working from home or coming into the workplace. Our services and buildings remain COVID-secure with measures in place to protect you and our staff. We continue to follow the national roadmap for reopening services which are currently closed due to restrictions.

Our website www.harlow.gov.uk/coronavirus provides the latest information for our town and service updates.

The latest government public health advice on what you can and cannot do and how you can protect yourself and others can be found at www.gov.uk/coronavirus

show quoted sections

Sandra McDonnell, Harlow District Council

2 Attachments

Dear Mr Murray,

 

Please find attached our Acknowledgement Letter regarding the information
you have requested under the above numbered Freedom Of Information
request.

 

Regards

 

 

Sandra McDonnell

Customer Support Officer

ICT Services

 

Tel: 01279 446140

 

My Working hours are 8:30 am to 5:00pm Wednesday to Friday.

 

Alternative Contacts:

Simon Redfern – Senior Desktop Support Engineer – 01279 446153

Hoi Man – Desktop Engineer – 01279 446149

Zaheeb Shah – Desktop Engineer 01279 446157

Aaron Hatton – Junior Desktop Engineer – 01279 446090

 

Visit our website [1]www.harlow.gov.uk

Follow us on twitter [2]@HarlowCouncil

 

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

 

[3]Description: cid:image002.png@01D2DBBA.865E6960

 

 

 

This E-Mail and any attachments are intended for the addressee only, and
may contain confidential or privileged information. If you are not, or
suspect you are not, the intended recipient, you must not copy, distribute
or take any action in reliance on it. If you have received this E-Mail in
error please notify us immediately and delete this E-Mail and any
attachments. Please note that although this message has been checked for
viruses, we cannot guarantee that this message or any attachment is virus
free or has not been intercepted or amended. The information contained in
this E-Mail may be subject to public disclosure under the Freedom of
Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this E-Mail and your reply cannot be
guaranteed. The views of the author may not necessarily reflect those of
the Council. All communications sent to or from the Council may be subject
to recording and / or monitoring in accordance with relevant legislation.

 

References

Visible links
1. http://www.harlow.gov.uk/
2. http://www.harlow.gov.uk/

Sandra McDonnell, Harlow District Council

2 Attachments

Dear Mr Murray,

 

Please find attached our Final Disclosure Letter containing the
information you have requested under the above numbered Freedom Of
Information request.

 

Please accept our apologies for any inconvenience caused by this response
being slightly late.

 

Regards

 

Sandra McDonnell

Customer Support Officer

ICT Services

 

Tel: 01279 446140

 

My Working hours are 8:30 am to 5:00pm Wednesday to Friday.

 

Alternative Contacts:

Simon Redfern – Senior Desktop Support Engineer – 01279 446153

Hoi Man – Desktop Engineer – 01279 446149

Zaheeb Shah – Desktop Engineer 01279 446157

Aaron Hatton – Junior Desktop Engineer – 01279 446090

 

Visit our website [1]www.harlow.gov.uk

Follow us on twitter [2]@HarlowCouncil

 

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

 

[3]Description: cid:image002.png@01D2DBBA.865E6960

 

 

 

This E-Mail and any attachments are intended for the addressee only, and
may contain confidential or privileged information. If you are not, or
suspect you are not, the intended recipient, you must not copy, distribute
or take any action in reliance on it. If you have received this E-Mail in
error please notify us immediately and delete this E-Mail and any
attachments. Please note that although this message has been checked for
viruses, we cannot guarantee that this message or any attachment is virus
free or has not been intercepted or amended. The information contained in
this E-Mail may be subject to public disclosure under the Freedom of
Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this E-Mail and your reply cannot be
guaranteed. The views of the author may not necessarily reflect those of
the Council. All communications sent to or from the Council may be subject
to recording and / or monitoring in accordance with relevant legislation.

 

References

Visible links
1. http://www.harlow.gov.uk/
2. http://www.harlow.gov.uk/