Dear Public Health England,
I have been writing since November to PHE regarding lack of signposting on Naloxone and remit for tier 1 advisers on FRANK about Drugs.
I have also been writing to Scot Gov regarding same situation for KTS call handlers.
I now see that Know the Score has Naloxone on web page http://knowthescore.info/drugs-a-z/heroi... after I contacted Scottish Govt.
As now does DAN which is the Welsh provider http://www.dan247.org.uk/Drugs_ReducingH...
But I cannot find anywhere on the FRANK website any link to Naloxone http://www.talktofrank.com/emergency-help
May I ask one more time have Serco been in touch with you since mid December to seek guidance on Naloxone remit following webchat conversations that highlighted need for training on Naloxone signposting and can you please enlighten me as to why Naloxone information is not easily available on FRANK website.
This is as much for public record as for information, I have contacted PHE also regarding this. However there appears to be lack of urgency in PHE responses regarding addressing making a crucial life saving intervention widely known for people who are at risk of overdose in England.
We acknowledge receipt of your email and request for information, which will be treated as a request for information under statutory access legislation.
Please note that requests under the Freedom of Information Act and the Environmental Information Regulations (EIRs) will receive a response within 20 working days from the day following the date of receipt of your request.
If the request is for your personal data (i.e. a Subject Access Request) under the Data Protection Act, then we will respond within 40 calendar days.
Public Accountability Unit
Public Health England
[Public Health England request email]
Tel: 020 8327 6920
www.gov.uk/phe Follow us on Twitter @PHE uk