What3words Agreements, Contracts, Payments, Documents

The request was partially successful.

Dear Essex Police,

1. Could you please provide copies of all terms of service, terms of use, terms & conditions, or any other legal terms agreed between yourselves and What3words Limited?

2. Could you please provide copies of all correspondence, written or electronic, made either between What3words Limited and yourselves, even where you have not replied?

3. Could you please provide a list of all payments either to or by What3words Limited?

4. Could you please provide copies of any training or guidance materials provided to you by What3words Limited?

5. Could you please provide copies of any internal discussions or decisions regarding the use of What3words Limited by yourselves?

Yours faithfully,

Adam K Dean

Info Rights Freedom Essex, Essex Police

1 Attachment

Thank you for your enquiry which has been logged under the above
reference. 

 

Please note that Essex Police are actively publishing information within
our publication scheme webpage, information supplied as part of this
request could be used within the scheme.  Please click on the following
link to search details of existing publications
[1]https://www.essex.police.uk/foi-ai/af/ac....

 

Under the Freedom of Information Act we are required to reply within 20
working days.  The Act does not specify a limit to the number of
information requests a public authority may receive or the number of
requests or questions an applicant may submit.  However, there are
exemptions in the Act that can apply and these include where the cost of
complying with the request would extend beyond the reasonable cost limit,
(currently 18 hours or £450), or if the request is otherwise manifestly
unreasonable in its scope or nature. 

 

Requests that ask a great many questions, or a number of detailed requests
submitted at the same time, may make it necessary for Essex Police to
refuse the requests wholly or in part.  The exemption at Section 14 may be
engaged if the burden on the authority is increased through multiple
requests on differing subjects.

 

The Information Commissioner’s Office (ICO) has responsibility for
providing oversight and guidance for the legislation and they have
produced advice for applicants on submitting effective requests.  Further
information can be found on the Commissioner’s website at
[2]www.ico.gov.uk, specific information relating to submitting a request
can be found at: 
[3]https://ico.org.uk/for-the-public/offici...

 

While we process your request, please take the time to consider the ICO’s
advice and whether you feel it may be beneficial to amend or refine your
request.  Our team is happy to discuss your request with you and will be
able to provide advice as to what kind of information will be available
from Essex Police.

 

Although every effort will be made to ensure a response is provided within
statutory deadlines, due to current circumstances, delays may be
unavoidable.  We apologise for any inconvenience and will endeavour to
process your request as quickly as is practicable.

 

Please ensure all future enquiries are sent to the
[4][Essex Police request email] mailbox.

 

Kind regards

 

FOI Team | Information Management Department | Information Rights Section
| Essex Police

Telephone: 101 | Email: [5][Essex Police request email]

Address: Information Management Department, Information Rights Section,
Essex Police HQ, PO Box 2, Chelmsford CM2 6DA  (for Sat Nav directions,
use CM2 6DN for HQ)

 

Information Management aspires to be: Helpful, Inclusive & Professional

 

Essex Police have developed a publication strategy, our aim is to reduce
the demand within the FOI Department and to provide knowledge to the
public to include previous and combined FOI requests together with
relevant links and information.

 

Please visit this area of our website before submitting FOI requests as
information may already be available.

 

[6]https://www.essex.police.uk/foi-ai/af/ac...

Please note, if you require further information or wish to resubmit a
request please refer to the information found on the Commissioner’s
website regarding submission of effective requests:
[7]https://www.ico.org.uk/for_the_public/of...

 

Your right to complain

 

If you feel your request has not been properly handled, or you are
otherwise dissatisfied with the outcome of your request you have the right
to complain.

 

Complaints should be submitted within 20 working days from the date of
this response and should be addressed to the Senior Information Officer at
the above address or by email to: [8]info.rights.freedom@essex. police.uk

 

We will conduct a review to investigate your complaint and endeavour to
reply within 20 working days.

 

Please explain which aspect of the reply you are not satisfied with, and
if your complaint concerns the decision to apply an exemption it would
assist the review if you would outline why you believe the exemption does
not apply.

 

If you are still dissatisfied following our review, you have the right
under Section 50 of the Act to complain directly to the Information
Commissioner. Before considering your complaint, the Information
Commissioner would normally expect you to have exhausted the complaints
procedures provided by Essex Police.

 

The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF or via [9]https://ico.org.uk/

 

 

 

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Info Rights Freedom Essex, Essex Police

2 Attachments

Thank you for your enquiry which has been logged under the above
reference.

 

Section 1 of the Freedom of Information Act 2000 (FOIA) places two duties
on public authorities.  Unless exemptions apply, the first duty at Section
1(1)(a) is to confirm or deny whether the information specified in a
request is held.  The second duty at Section 1(1)(b) is to disclose
information that has been confirmed as being held.  Where exemptions are
relied upon Section 17 of FOIA requires that we provide the applicant with
a notice which: a) states that fact b) specifies the exemption(s) in
question and c) states (if that would not otherwise be apparent) why the
exemption applies.

 

In respect of your enquiry:

 

1. Could you please provide copies of all terms of service, terms of use,
terms & conditions, or any other legal terms agreed between yourselves and
What3words Limited?

2. Could you please provide copies of all correspondence, written or
electronic, made either between What3words Limited and yourselves, even
where you have not replied?

3. Could you please provide a list of all payments either to or by
What3words Limited?

4. Could you please provide copies of any training or guidance materials
provided to you by What3words Limited?

5. Could you please provide copies of any internal discussions or
decisions regarding the use of What3words Limited by yourselves?

 

Having completed enquiries within Essex Police in respect of Section
1(1)(a), Essex Police does hold information relating to your request,
Essex Police can confirm in respect of Section 1(1)(b) the below and
attached data:

 

Caveat:  The data is correct as at 25/08/2021.

 

1. Could you please provide copies of all terms of service, terms of use,
terms & conditions, or any other legal terms agreed between yourselves and
What3words Limited?

 

Nil

 

2. Could you please provide copies of all correspondence, written or
electronic, made either between What3words Limited and yourselves, even
where you have not replied?

 

Attached Pdf Flyer issued to all Emergency Services

 

Internal email: Do you have any documentation
regarding the use of what3words app on
From: IT Services for Kent Police our mobile devices? The vendor website
and Essex Police says they can provide qualifying
organisations with a range of free and
To: Specialist Operations Team discounted usage plans.... Have we
purchased licenses or been given
  permission to use it FOC?

August 2019  

 
Internal email: We were approached by What3words in
their national drive to encourage all
From: Specialist Operations Team emergency services to use their
product. It was offered to us free of
To: IT Services for Kent Police and charge and they assisted us during the
Essex Police implementation.

   

August 2019
External email: I’ve been passed your details by
xxxxxxxxxx regarding our use of the
From: IT Services for Kent Police what3words App. I understand from
and Essex Police xxxxxxxxxxxxx that you are permitting
us to use the App free of charge,
To: what3words.com would you be able to send me something
to confirm that which we could be used
  as a proof of entitlement for our
licensing system? Also your email only
  mentions Essex Police, could you
confirm that this also extends to Kent
Police as we are collaborating forces?
Pdf received by Essex Police attached

 

3. Could you please provide a list of all payments either to or by
What3words Limited?

 

Nil

 

4. Could you please provide copies of any training or guidance materials
provided to you by What3words Limited?

 

Nil

 

5. Could you please provide copies of any internal discussions or
decisions regarding the use of What3words Limited by yourselves?

 

Internal email exchange detailed in the above table

 

Please note the above request will be included within our [1]Publication
Scheme.

 

Essex Police trusts that the information provided is of assistance.  Thank
you for your interest in Essex Police.

 

 

FOI Team | Information Management Department | Information Rights Section
| Essex Police

Telephone: 101 | Email: [2][Essex Police request email]

Address: Information Management Department, Information Rights Section,
Essex Police HQ, PO Box 2, Chelmsford CM2 6DA  (for Sat Nav directions,
use CM2 6DN for HQ)

 

Information Management aspires to be: Helpful, Inclusive & Professional

 

Essex Police have developed a publication strategy, our aim is to reduce
the demand within the FOI Department and to provide knowledge to the
public to include previous and combined FOI requests together with
relevant links and information.

 

Please visit this area of our website before submitting FOI requests as
information may already be available.

 

[3]https://www.essex.police.uk/foi-ai/af/ac...

Please note, if you require further information or wish to resubmit a
request please refer to the information found on the Commissioner’s
website regarding submission of effective requests:
[4]https://www.ico.org.uk/for_the_public/of...

 

Your right to complain

 

If you feel your request has not been properly handled, or you are
otherwise dissatisfied with the outcome of your request you have the right
to complain.

 

Complaints should be submitted within 20 working days from the date of
this response and should be addressed to the Senior Information Officer at
the above address or by email to: [5]info.rights.freedom@essex. police.uk

 

We will conduct a review to investigate your complaint and endeavour to
reply within 20 working days.

 

Please explain which aspect of the reply you are not satisfied with, and
if your complaint concerns the decision to apply an exemption it would
assist the review if you would outline why you believe the exemption does
not apply.

 

If you are still dissatisfied following our review, you have the right
under Section 50 of the Act to complain directly to the Information
Commissioner. Before considering your complaint, the Information
Commissioner would normally expect you to have exhausted the complaints
procedures provided by Essex Police.

 

The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF or via [6]https://ico.org.uk/

 

 

 

From: Info Rights Freedom Essex <[Essex Police request email]>
Sent: 16 August 2021 09:33
To: Adam K Dean <[FOI #782282 email]>
Subject: FOI 16053 What3Words Limited

 

Thank you for your enquiry which has been logged under the above
reference.

Please note that Essex Police are actively publishing information within
our publication scheme webpage, information supplied as part of this
request could be used within the scheme. Please click on the following
link to search details of existing publications
[7]https://www.essex.police.uk/foi-ai/af/ac....

Under the Freedom of Information Act we are required to reply within 20
working days. The Act does not specify a limit to the number of
information requests a public authority may receive or the number of
requests or questions an applicant may submit. However, there are
exemptions in the Act that can apply and these include where the cost of
complying with the request would extend beyond the reasonable cost limit,
(currently 18 hours or £450), or if the request is otherwise manifestly
unreasonable in its scope or nature.

Requests that ask a great many questions, or a number of detailed requests
submitted at the same time, may make it necessary for Essex Police to
refuse the requests wholly or in part. The exemption at Section 14 may be
engaged if the burden on the authority is increased through multiple
requests on differing subjects.

The Information Commissioner’s Office (ICO) has responsibility for
providing oversight and guidance for the legislation and they have
produced advice for applicants on submitting effective requests. Further
information can be found on the Commissioner’s website at
[8]www.ico.gov.uk, specific information relating to submitting a request
can be found at:
[9]https://ico.org.uk/for-the-public/offici...

While we process your request, please take the time to consider the ICO’s
advice and whether you feel it may be beneficial to amend or refine your
request. Our team is happy to discuss your request with you and will be
able to provide advice as to what kind of information will be available
from Essex Police.

Although every effort will be made to ensure a response is provided within
statutory deadlines, due to current circumstances, delays may be
unavoidable. We apologise for any inconvenience and will endeavour to
process your request as quickly as is practicable.

Please ensure all future enquiries are sent to the
[10][Essex Police request email] mailbox.

Kind regards

FOI Team | Information Management Department | Information Rights Section
| Essex Police

Telephone: 101 | Email: [11][Essex Police request email]

Address: Information Management Department, Information Rights Section,
Essex Police HQ, PO Box 2, Chelmsford CM2 6DA (for Sat Nav directions, use
CM2 6DN for HQ)

Information Management aspires to be: Helpful, Inclusive & Professional

Essex Police have developed a publication strategy, our aim is to reduce
the demand within the FOI Department and to provide knowledge to the
public to include previous and combined FOI requests together with
relevant links and information.

Please visit this area of our website before submitting FOI requests as
information may already be available.

[12]https://www.essex.police.uk/foi-ai/af/ac...

Please note, if you require further information or wish to resubmit a
request please refer to the information found on the Commissioner’s
website regarding submission of effective requests:
[13]https://www.ico.org.uk/for_the_public/of...

Your right to complain

If you feel your request has not been properly handled, or you are
otherwise dissatisfied with the outcome of your request you have the right
to complain.

Complaints should be submitted within 20 working days from the date of
this response and should be addressed to the Senior Information Officer at
the above address or by email to: [14]info.rights.freedom@essex. police.uk

We will conduct a review to investigate your complaint and endeavour to
reply within 20 working days.

Please explain which aspect of the reply you are not satisfied with, and
if your complaint concerns the decision to apply an exemption it would
assist the review if you would outline why you believe the exemption does
not apply.

If you are still dissatisfied following our review, you have the right
under Section 50 of the Act to complain directly to the Information
Commissioner. Before considering your complaint, the Information
Commissioner would normally expect you to have exhausted the complaints
procedures provided by Essex Police.

The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF or via [15]https://ico.org.uk/

show quoted sections