Dear University of Bristol,
Under the Freedom of Information Act 2000, I’d like to make a request regarding information on wellbeing services.
I’d like to request information regarding:
- The total spend on staff and student wellbeing services (or the equivalent department) during the 2018/19 academic year.
- Are student mental health services funded by the total identified above? Y/N
- If not, could you please identify which departments are responsible for student mental health support?
I’d kindly request that the information is sent digitally, in a spreadsheet format; .csv or .xls file types would be ideal.
Thank you for your e-mail. The University will endeavour to respond to
your request under the Freedom of Information Act within 20 working days.
However, we are currently receiving a high volume of requests, and we
would be grateful if you could bear with us if, on occasion, we are unable
to respond within the statutory time-frame. We apologise for any
inconvenience that this may cause.
We may need to ask you certain questions to clarify your request to ensure
we fully understand what information is being requested. If so, the 20
working day deadline will be calculated once we have received such
The University's A-Z index can help in locating information that is
publicly available on the University's
Our Publication Scheme is available
The Higher Education Statistics Agency (HESA) annually publish certain
data about students and higher education: https://www.hesa.ac.uk/.
Bespoke datasets can be requested from
For further information about the University's FOI procedure, please
Freedom of Information Request (our reference FOI19-543)
We refer to your Freedom of Information request dated 20^th November. We
apologise for the delay in responding to your request. We have a backlog
of requests that we are working through as quickly as we can. You
requested the following information:
“1- The total spend on staff and student wellbeing services (or the
equivalent department) during the 2018/19 academic year.
2- Are student mental health services funded by the total identified
3- If not, could you please identify which departments are responsible for
student mental health support?”
Further to Section 1 of the Freedom of Information Act 2000 (the “Act”) we
confirm that the information requested is held by the University of
Bristol (the “University”).
1. The total spend for staff wellbeing services last year was £804,140.
These costs include Staff Counselling Service, The Employee Assistance
Programme, Staff coaching, Staff Mediation and other services. The total
spend on the Student Wellbeing Service in 2018/19 was £1,458,544.
3. The Student Wellbeing Service provides support on a range of issues
including settling into University life and degree level study, advising
students on managing their own wellbeing, and providing additional support
for individual students. This Service provides support for the wellbeing
of all students, including those with mental health conditions. However,
specialised Mental Health Support is provided by the Student Health
Service and the Student Counselling Service who have a dedicated Mental
Health Advisory Team.
Staff and student wellbeing are equally important to us. We have a
Staff Mental Health and Wellbeing Strategy that sits alongside our
Mental Health and Wellbeing Student Strategy. Further information on
the University’s approach to mental health and wellbeing can be found on
Internal Review Procedure
If you are dissatisfied with the handling of your request, then you have a
right under Section 50 of the Act to request an internal review. All such
requests must be sent to us within 40 days, and must clearly state our
reference number (at the top of this email) and your reason for requesting
an internal review. We will aim to respond to your request for an
internal review within 20 working days of receipt.
Your request for an internal review should be sent to
[University of Bristol request email], quoting your FOI reference number.
Alternatively, you could post it to:
Director of Legal Services
University of Bristol
Information Commissioners Office
Should you remain dissatisfied with the final outcome of the internal
review then you may apply directly to the Information Commissioner (the
“ICO”) for an independent review. The ICO is the Government’s Independent
Body responsible for overseeing the Freedom of Information Act 2000, the
Data Protection Act 2018 and The Environmental Information Regulations
Please note the ICO will only review cases that have exhausted the
University’s internal review procedure. All correspondence to the ICO must
quote the University’s reference number and your reasons for your appeal.
The ICO’s contact details are as follows:
The Information Commissioners Office
More information can be found at the ICO’s website
Freedom of Information Team
University of Bristol
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