Dear Heriot-Watt University,

Under the Freedom of Information Act 2000, I’d like to make a request regarding information on wellbeing services.

I’d like to request information regarding:

- The total spend on staff and student wellbeing services (or the equivalent department) during the 2018/19 academic year.

- Are student mental health services funded by the total identified above? Y/N

- If not, could you please identify which departments are responsible for student mental health support?

I’d kindly request that the information is sent digitally, in a spreadsheet format; .csv or .xls file types would be ideal.

Yours faithfully,

Russ Hunter

Freedom Of Information,, Heriot-Watt University

Automated Acknowledgement

Thank you for your information request. As a Scottish University, we
comply with our country’s own legislation: either the Freedom of
Information (Scotland) Act 2002 or the Environmental Information
(Scotland) Regulations 2004.

We are continuing to receive a high volume of information requests and so
we aim to respond within the statutory deadline, taking into account any
Scottish Bank Holidays.

If you are contacting the University in respect of your own personal
information or data, please redirect your request to
[1][email address]

Scottish Information Commissioner Guidelines

Further information about timescales for responding to requests for
information and your rights under Scottish legislation can be found on the
Scottish Information Commissioner's website:

[2]http://www.itspublicknowledge.info/YourR...

or by contacting the Scottish Information Commissioner's Office at the
following address:

Scottish Information Commissioner,
Kinburn Castle,
Doubledykes Road, St Andrews,
Fife KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
E-mail: [email address]
Website: www.itspublicknowledge.info

Information Governance Team
Governance and Legal Services
Heriot-Watt University
Edinburgh Campus
Riccarton
Edinburgh EH14 4AS

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Information Governance, Heriot-Watt University

1 Atodiad

Dear Russ,

 

Thank you for your information request dated 20^th November 2019 around
wellbeing.  Please accept my apologies for the delay in my response due to
a high volume of governance case work coupled with limited staff resource,
I hope this has not inconvenienced you.  Your request has been handled
under the Freedom of Information (Scotland) Act 2002. 

 

Please see our answers below in red for ease of reference which we hope
you find useful.  Please note our counselling services are available to
students for the full term of study (4 years) including out with semester
time.

 

Please see below further ways in which we support our students;

 

·         We have increased the number of group work sessions, to include
developing skills in mindfulness and in dealing with social anxiety, with
exam stress and in overcoming nerves when making presentations;

·         Any of our students going through a tough time can now access
free online support with [1]Big White Wall - a service that provides 24/7
online peer and professional support.

 

A new Student Wellbeing Centre was in the 2017/18 which brought together:

·         counselling and support

·         disability support

·         specialist support services for mental health

·         support for students who may be struggling academically

Your right to seek review of our decision

 

If you are not satisfied with our response or our reasoning set-out above,
you have forty working days from today in which to request a review of our
decision.  Any request should be put in writing and should be sent to Ann
Jones, Head of Heritage and Information Governance, at the address
detailed at the bottom of this email. The request should:

 

(a) detail your request for a review of our decision to be undertaken;

 

(b) describe the nature of your original request; and

 

(c) explain the reasons why you are dissatisfied with our response.

 

If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request
properly.

 

Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:

 

[2]http://www.itspublicknowledge.info/YourR...
  

 

or by contacting the Scottish Information Commissioner's Office at the
following address:

 

Scottish Information Commissioner,

Kinburn Castle,

Doubledykes Road,

St Andrews,

Fife KY16 9DS

Telephone: 01334 464610

Fax: 01334 464611

E-mail: [3][email address]  

Website:
[4]http://www.itspublicknowledge.info/home/...
 

 

Contact us

 

Finally, should you wish to discuss the contents of this email, please do
not hesitate to contact me.

 

Kind regards

 

 

 

FOISA Team

Information Governance Division

Heriot-Watt University

Edinburgh EH14 4AS

[5]https://www.hw.ac.uk/documents/Email-sig...

 

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