Weekend cover

julie laws made this Rhyddid Gwybodaeth request to Local Care Direct

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Local Care Direct fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear Local Care Direct,

What is the waiting time to consult with a gp by phone or face to face on a weekend?

What is the waiting time to consult with a nurse practitioner by phone or face to face on a weekend?

How many patients do you provide out of hours care for in Bradford and Leeds?

How many clinicians do you have available on weekends to provide treatment to patients?

What is your service level agreement with reference to waiting times with commissioning pcts/ccgs?

What measures do you have in place to manage periods of high demand?

What is your complaints policy?

Do you require patients to submit complaints in writing or by telephone?

Yours faithfully,

julie laws

Dear Julie
This is to acknowledge your FOI request which has been forwarded to us as the prime contractor for the West Yorkshire GP Out of Hours Service.
We will respond within 20 working days.
Regards

Yorkshire Ambulance Service
Executive Office
[email address]

dangos adrannau a ddyfynnir