Dear Local Care Direct,
What is the waiting time to consult with a gp by phone or face to face on a weekend?
What is the waiting time to consult with a nurse practitioner by phone or face to face on a weekend?
How many patients do you provide out of hours care for in Bradford and Leeds?
How many clinicians do you have available on weekends to provide treatment to patients?
What is your service level agreement with reference to waiting times with commissioning pcts/ccgs?
What measures do you have in place to manage periods of high demand?
What is your complaints policy?
Do you require patients to submit complaints in writing or by telephone?
This is to acknowledge your FOI request which has been forwarded to us as the prime contractor for the West Yorkshire GP Out of Hours Service.
We will respond within 20 working days.
Yorkshire Ambulance Service
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now