Dear Eastbourne Homes Limited,
I would like to request the following information under the freedom
of Information Act
Who developed your corporate website?
What is the software that is used for managing the corporate
Is your corporate website managed internally or externally?
If externally, who do you use to manage your corporate website?
If internally, which team is responsible for managing the corporate
Do you host your corporate website internally or externally?
If externally, do you use a cloud solution or via a 3rd party
hosting provider and who are they?
Do you have an offline development platform for your website?
If so, how does this work?
Does your corporate website offer interactive services where
tenants are able to log in?
If so, what services are tenants able to use when registered and
Do these services connect to any other applications? (e.g. Housing
If so, what is the application name?
Who is responsible for backup and recovery of your corporate
Do you have 24/7 support for your corporate website?
How often is your corporate website backed up?
What is the recovery process for your corporate website?
What is your agreed timescale for recovery time of your corporate
Please find attached my full response to your recent FOI request.
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