Website Hosting, Design, Build and Maintenance

Zachary Jones made this Rhyddid Gwybodaeth request to Poole Housing Partnership

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Poole Housing Partnership,

I would like to request the following information under the freedom
of Information Act

Who developed your corporate website?
What is the software that is used for managing the corporate
website?

Is your corporate website managed internally or externally?
If externally, who do you use to manage your corporate website?
If internally, which team is responsible for managing the corporate
website?

Do you host your corporate website internally or externally?
If externally, do you use a cloud solution or via a 3rd party
hosting provider and who are they?
Do you have an offline development platform for your website?
If so, how does this work?

Does your corporate website offer interactive services where
tenants are able to log in?
If so, what services are tenants able to use when registered and
logged in?
Do these services connect to any other applications? (e.g. Housing
Application)
If so, what is the application name?

Who is responsible for backup and recovery of your corporate
website?
Do you have 24/7 support for your corporate website?
How often is your corporate website backed up?
What is the recovery process for your corporate website?
What is your agreed timescale for recovery time of your corporate
website?

Yours faithfully,

Zachary Jones

Janet Read, Poole Housing Partnership

Dear Mr Jones
 
Thank you for your FOI request.  I will respond to you by Thursday 25
September 2014.
 
Kind regards
 
Janet Read
Policy and Performance Manager
Poole Housing Partnership Ltd
 
' 01202 264402 / 0800 652 3900 / 0300 200 3900 (free from mobiles)
' 07824 521268 * [1][email address] 8  [2]www.yourphp.org.uk
 
[3]Like us on Facebook and [4]follow us on Twitter for the latest news
and updates
 
Poole Housing Partnership Ltd is a company limited by guarantee.
Registered in England and Wales: No.5025994.
Registered office: Beech House, 28-30 Wimborne Road, Poole BH15 2BU.
Poole Housing Partnership Ltd is a company wholly owned by Borough of
Poole.
_______________________________________________________________________________________________
 

dangos adrannau a ddyfynnir

Janet Read, Poole Housing Partnership

Dear Mr Jones
 
Please find PHP’s response to your FOI.
 
Kind regards
 
Who developed your corporate website? EIBS Ltd
What is the software that is used for managing the corporate  website?
Easysite
 
Is your corporate website managed internally or externally? Internally
If externally, who do you use to manage your corporate website? N/A
If internally, which team is responsible for managing the corporate 
website? PHP IT Team
 
Do you host your corporate website internally or externally? Internally
If externally, do you use a cloud solution or via a 3rd party  hosting
provider and who are they? N/A
Do you have an offline development platform for your website? We do not
have an offline development platform for our website
If so, how does this work? N/A
 
Does your corporate website offer interactive services where  tenants are
able to log in? Yes
If so, what services are tenants able to use when registered and  logged
in? Post topics and comments on our online forums and post comments on
the PHP Blog
Do these services connect to any other applications? (e.g. Housing
Application) No
If so, what is the application name? N/A
 
Who is responsible for backup and recovery of your corporate  website?
The responsible party is our internal ICT applications team.
Do you have 24/7 support for your corporate website?  We don’t have 24/7
support for our corporate website.
How often is your corporate website backed up? Nightly
What is the recovery process for your corporate website We recover disk
images from tape when requested via authorised personnel.
What is your agreed timescale for recovery time of your corporate 
website? There is no specific SLA in place. Recovery of the site would be
‘asap’.
 
 
Janet Read
Policy and Performance Manager
Poole Housing Partnership Ltd
 
' 01202 264402 / 0800 652 3900 / 0300 200 3900 (free from mobiles)
' 07824 521268 * [1][email address] 8  [2]www.yourphp.org.uk
 
[3]Like us on Facebook and [4]follow us on Twitter for the latest news
and updates
 
Poole Housing Partnership Ltd is a company limited by guarantee.
Registered in England and Wales: No.5025994.
Registered office: Beech House, 28-30 Wimborne Road, Poole BH15 2BU.
Poole Housing Partnership Ltd is a company wholly owned by Borough of
Poole.

dangos adrannau a ddyfynnir

Strategy Team - Information, Poole Housing Partnership

1 Atodiad

 
Dear Mr Jones
 
Thank you for your request submitted under the Freedom of Information Act
for which our response is attached.
 
 
 
 
Kind regards
 
Corporate Strategy & Communications
 
 
___________________________________________
 

dangos adrannau a ddyfynnir