Website Hosting, Design, Build and Maintenance

Zachary Jones made this Rhyddid Gwybodaeth request to East Durham Homes

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai East Durham Homes fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear East Durham Homes,
I would like to request the following information under the freedom
of Information Act

Who developed your corporate website?
What is the software that is used for managing the corporate
website?

Is your corporate website managed internally or externally?
If externally, who do you use to manage your corporate website?
If internally, which team is responsible for managing the
corporate
website?

Do you host your corporate website internally or externally?
If externally, do you use a cloud solution or via a 3rd party
hosting provider and who are they?
Do you have an offline development platform for your website?
If so, how does this work?

Does your corporate website offer interactive services where
tenants are able to log in?
If so, what services are tenants able to use when registered and
logged in?
Do these services connect to any other applications? (e.g. Housing
Application)
If so, what is the application name?

Who is responsible for backup and recovery of your corporate
website?
Do you have 24/7 support for your corporate website?
How often is your corporate website backed up?
What is the recovery process for your corporate website?
What is your agreed timescale for recovery time of your corporate
website?

Yours faithfully,

Zachary Jones