Website Hosting, Design, Build and Maintenance

Zachary Jones made this Rhyddid Gwybodaeth request to Your Homes Newcastle

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Your Homes Newcastle,
I would like to request the following information under the freedom
of Information Act

Who developed your corporate website?
What is the software that is used for managing the corporate
website?

Is your corporate website managed internally or externally?
If externally, who do you use to manage your corporate website?
If internally, which team is responsible for managing the
corporate
website?

Do you host your corporate website internally or externally?
If externally, do you use a cloud solution or via a 3rd party
hosting provider and who are they?
Do you have an offline development platform for your website?
If so, how does this work?

Does your corporate website offer interactive services where
tenants are able to log in?
If so, what services are tenants able to use when registered and
logged in?
Do these services connect to any other applications? (e.g. Housing
Application)
If so, what is the application name?

Who is responsible for backup and recovery of your corporate
website?
Do you have 24/7 support for your corporate website?
How often is your corporate website backed up?
What is the recovery process for your corporate website?
What is your agreed timescale for recovery time of your corporate
website?

Yours faithfully,

Zachary Jones

YHN ICT Service Desk, Your Homes Newcastle

Our Ref IRQ10898

Dear Zachary Jones

Thank you for your request for information received on 02/09/14. Daniel
McGuinness, Lead Communications Officer, who is based at Your Homes
Newcastle, Benton Park Road, will be dealing with your request.

We are required under the Freedom of Information Act to provide you with a
full response within 20 working days. In this case that would be by
30/09/14 .

If there is anything further you would like us to know about your request,
please contact [Your Homes Newcastle request email] and quote reference number
IRQ10898.

Yours sincerely

YHN
 
Ref:MSG506642

YHN ICT Service Desk, Your Homes Newcastle

Zachary

I'd suggest we do this over the phone, so I can give you more information
and respond to any additional requests you have, on the proviso that you
agree to withdraw this information request first. Are you agreeable to
that?

Many thanks, Daniel (Lead Communications Officer, YHN)

Comments: 02/09/14 14:40:55 - Paula Woodcock (comments)
02/09/14 10:53:25 - Guest (comments)
received from: [FOI #227841 email]

Dear Your Homes Newcastle,
I would like to request the following information under the freedom
of Information Act

Who developed your corporate website?
What is the software that is used for managing the corporate
website?

Is your corporate website managed internally or externally?
If externally, who do you use to manage your corporate website?
If internally, which team is responsible for managing the
corporate
website?

Do you host your corporate website internally or externally?
If externally, do you use a cloud solution or via a 3rd party
hosting provider and who are they?
Do you have an offline development platform for your website?
If so, how does this work?

Does your corporate website offer interactive services where
tenants are able to log in?
If so, what services are tenants able to use when registered and
logged in?
Do these services connect to any other applications? (e.g. Housing
Application)
If so, what is the application name?

Who is responsible for backup and recovery of your corporate
website?
Do you have 24/7 support for your corporate website?
How often is your corporate website backed up?
What is the recovery process for your corporate website?
What is your agreed timescale for recovery time of your corporate
website?

Yours faithfully,

Zachary Jones

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Ref:MSG509538

Hayes, Caroline (YHN), Your Homes Newcastle

1 Atodiad

This email has been classified as PROTECT - INTERNAL USE ONLY

Good afternoon Zachary

 

Thank you for your request relating to website building, hosting and
maintenance. Please find our response attached.

 

Regards

Caroline

 

Caroline Hayes
Communications Officer

Your Homes Newcastle
Communications Team, Corporate Services,
YHN House, Benton Park Road, Newcastle upon Tyne.  NE7 7LX

e-mail:  [1][email address].uk  
website: [2]www.yhn.org.uk
telephone:  0191 278 8628
fax:  0191 278 8797

Your Homes Newcastle Limited.  Registration Number 5076256.  Registered in
England and Wales
Registered Office:  Newcastle Civic Centre, Barras Bridge, Newcastle upon
Tyne.  NE1 8PR.
A company controlled by Newcastle City Council.

 

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References

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