Website Hosting, Design, Build and Maintenance

The request was partially successful.

Dear CityWest Homes Limited,
I would like to request the following information under the freedom
of Information Act

Who developed your corporate website?
What is the software that is used for managing the corporate
website?

Is your corporate website managed internally or externally?
If externally, who do you use to manage your corporate website?
If internally, which team is responsible for managing the
corporate
website?

Do you host your corporate website internally or externally?
If externally, do you use a cloud solution or via a 3rd party
hosting provider and who are they?
Do you have an offline development platform for your website?
If so, how does this work?

Does your corporate website offer interactive services where
tenants are able to log in?
If so, what services are tenants able to use when registered and
logged in?
Do these services connect to any other applications? (e.g. Housing
Application)
If so, what is the application name?

Who is responsible for backup and recovery of your corporate
website?
Do you have 24/7 support for your corporate website?
How often is your corporate website backed up?
What is the recovery process for your corporate website?
What is your agreed timescale for recovery time of your corporate
website?

Yours faithfully,

Zachary Jones

Information - CityWest Homes, CityWest Homes Limited

We will endeavour to respond to queries as soon as we can.
If your query relates to a matter that we can not directly deal with, we
will pass it on to the relevant person/organisation on your behalf.

 

Applying for housing
If you are applying for housing in Westminster then you will need to
contact the [1]Housing Options department at Westminster City Council.
 
Making a complaint
If you are writing to make a complaint or enquiry, we aim to respond to
you within ten working days or sooner.  We have a simple two-stage
[2]complaints process which you can read about.

 

Contacting Us

You can find out information on a range of housing and council services at
your [3]local estate office.

 

If you need to speak to a member of staff at CityWest Homes, follow this
link for CityWest Homes [4]contact details.

 

Emergencies

In case of emergencies, please contact your estate office. If you are
contacting us because the estate office is closed, you will need to
contact the out of hours emergency service on 020 7286 7412.

This message has been scanned for viruses by Websense - www.websense.com
CityWest Homes is a trading name of CityWest Homes Ltd, a company limited
by guarantee and registered in England with company number 04383394.
 CityWest Homes Ltd is a wholly owned subsidiary of Westminster City
Council.  CityWest Homes is registered at: 21 Grosvenor Place, London,
SW1X 7EA.
DISCLAIMER: The information in this message is confidential and may be
legally privileged. It is intended solely for the addressee. Access to
this message by anyone else is unauthorised. If you are not the intended
recipient, any disclosure, copying, or distribution of the message, or any
action or omission taken by you in reliance on it, is prohibited and may
be unlawful. Please immediately contact the sender if you have received
this message in error. Thank you.

References

Visible links
1. http://www.westminster.gov.uk/services/h...
2. http://www.cwh.org.uk/tenant-services/ma...
3. http://www.cwh.org.uk/my-village/
4. http://www.cwh.org.uk/contact-us/

CityWest Homes Limited

Confirmation of Freedom Of Information Request

Thank you for your request for information.

Your request details have now been recorded and will be passed on to the
appropriate Divisional Records Officer for action.

This Freedom Of Information Request was based on the following
information:

Name: Zachary Jones
Address: [FOI #227838 email]
Email: [FOI #227838 email]
Telephone:
Request Details: Dear CityWest Homes Limited,
I would like to request the following information under the freedom of
Information Act

Who developed your corporate website?
What is the software that is used for managing the corporate website?

Is your corporate website managed internally or externally?
If externally, who do you use to manage your corporate website?
If internally, which team is responsible for managing the corporate
website?

Do you host your corporate website internally or externally?
If externally, do you use a cloud solution or via a 3rd party hosting
provider and who are they?
Do you have an offline development platform for your website?
If so, how does this work?

Does your corporate website offer interactive services where tenants are
able to log in?
If so, what services are tenants able to use when registered and logged
in?
Do these services connect to any other applications? (e.g. Housing
Application)
If so, what is the application name?

Who is responsible for backup and recovery of your corporate website?
Do you have 24/7 support for your corporate website?
How often is your corporate website backed up?
What is the recovery process for your corporate website?
What is your agreed timescale for recovery time of your corporate
website?

FOI Reference Number: 13488
Target Completion Date: 30/09/2014

Please do not reply to this email.
This is an automatic response to your request, and replies to this message
will not be actioned.

If you need to contact Westminster City Council regarding your request,
please contact:

mailto:[email address]
Tel:020 7641 3921

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show quoted sections

CWH Governance, CityWest Homes Limited

1 Attachment

Dear Mr Jones
 
Please find attached the response to your Freedom of Information Request
for your attention.
 
Kind regards
Governance Team
 
 

 

 

 

This message has been scanned for viruses by Websense - www.websense.com
CityWest Homes is a trading name of CityWest Homes Ltd, a company limited
by guarantee and registered in England with company number 04383394.
 CityWest Homes Ltd is a wholly owned subsidiary of Westminster City
Council.  CityWest Homes is registered at: 21 Grosvenor Place, London,
SW1X 7EA.
DISCLAIMER: The information in this message is confidential and may be
legally privileged. It is intended solely for the addressee. Access to
this message by anyone else is unauthorised. If you are not the intended
recipient, any disclosure, copying, or distribution of the message, or any
action or omission taken by you in reliance on it, is prohibited and may
be unlawful. Please immediately contact the sender if you have received
this message in error. Thank you.