FOI Request 1202744

Dear Mr Higgins,

We acknowledge receipt of your request for information under the Freedom
of Information Act / Environmental Information Regulations received on
21/07/2015.

The Highland Council will endeavour to respond within the legislative time
scale of 20 working days from date of receipt unless further clarification
of your request is required.

Further information on response times can be found at:
[1]www.itspublicknowledge.info/YourRights/HowlongwillIwait.asp

Yours Sincerely,

The Highland Council

This is an automatically generated email - PLEASE DO NOT REPLY Unless
related to the business of The Highland Council, the views or opinions
expressed within this e-mail are those of the sender and do not
necessarily reflect those of The Highland Council, or associated bodies,
nor does this e-mail form part of any contract unless so stated.
Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.

Listening * Open * Valuing * Improving * Supporting * Partnering * Delivering
Èisteachd * Fosgailte * Luach * Leasachadh * Taic * Com-pàirteachas *
Lìbhrigeadh

References

Visible links
1. http://www.itspublicknowledge.info/YourR...

Dear Mr Higgins,

Request for information under the Freedom of Information (Scotland) Act
2002

With regard to your request for information “Website build and maintenance
costs”.  We have referenced your response as 1202744, please quote this in
further correspondence relating to this matter.

1 - What was the cost of development for your most recent major upgrade to
your main public facing website, and who is the supplier(s)

   Total Budget was £221,924 including internal and external costs. Jadu
was the provider.

2 - Who supplies the hosting for your main public facing website, and what
is the annual cost.  Briefly what specification do you receive for this
(single server, load balanced etc)

Jadu :- Details are commercial in confidence during the life of the
contact.

3 - How many visitors & impressions did your public facing website receive
over the last full year

1,080,000 users over the past year.

4 - What is the cost of your annual maintenance/support contract, and who
is the supplier.   Briefly what do you receive for this (amount of
tickets/time, and what is included)

Jadu :- This information is publicly available, please see here  -

[1]https://www.digitalmarketplace.service.g...

5 - Which framework was the work procured under

G-cloud

Under Section 20 of the Freedom of Information (Scotland) Act 2002, you
have the right to request that the Highland Council reviews any aspect of
how it has dealt with your request. This requirement for review should be
put in writing to the Freedom of Information Officer, Chief Executive’s
Office, Glenurquhart Road, Inverness IV3 5NX, within 40 working days of
receipt of this letter. The request should include details of the
information requested and the aspects of the Highland Council’s response
which you are not satisfied with.

If you are subsequently dissatisfied with the outcome of the Council's
review, you have the right to appeal to the Scottish Information
Commissioner under Section 47 of the Act (Regulation 17 of the EIRS),
within six months of receiving the Council's review response.

Further guidance on information request reviews and right to appeal can be
found on the Scottish Information Commissioner website at
[2]www.itspublicknowledge.info.

Yours sincerely,

Leanne Gair

Freedom of Information and Data Protection Officer

Unless related to the business of The Highland Council, the views or
opinions expressed within this e-mail are those of the sender and do not
necessarily reflect those of The Highland Council, or associated bodies,
nor does this e-mail form part of any contract unless so stated.
Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.

Listening * Open * Valuing * Improving * Supporting * Partnering * Delivering
Èisteachd * Fosgailte * Luach * Leasachadh * Taic * Com-pàirteachas *
Lìbhrigeadh

References

Visible links
1. https://www.digitalmarketplace.service.g...
2. http://www.itspublicknowledge.info/

Freedom of Information would like to recall the message, "FOI Request - Website build and maintenance costs - Ref: 1202744".
Unless related to the business of The Highland Council, the views or opinions expressed within this e-mail are those of the sender and do not necessarily reflect those of The Highland Council, or associated bodies, nor does this e-mail form part of any contract unless so stated.
Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a' buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a' riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air innse.

Listening * Open * Valuing * Improving * Supporting * Partnering * Delivering
Èisteachd * Fosgailte * Luach * Leasachadh * Taic * Com-pàirteachas * Lìbhrigeadh

Dear Mr Higgins,

Request for information under the Freedom of Information (Scotland) Act
2002

With regard to your request for information “Website build and maintenance
costs”.  We have referenced your response as 1202744, please quote this in
further correspondence relating to this matter.

1 - What was the cost of development for your most recent major upgrade to
your main public facing website, and who is the supplier(s)

   Total Budget was £221,924 including internal and external costs. Jadu
was the provider.

2 - Who supplies the hosting for your main public facing website, and what
is the annual cost.  Briefly what specification do you receive for this
(single server, load balanced etc)

Jadu :- This information is publicly available, please see here  -
[1]https://www.digitalmarketplace.service.g...

3 - How many visitors & impressions did your public facing website receive
over the last full year

1,080,000 users over the past year.

4 - What is the cost of your annual maintenance/support contract, and who
is the supplier.   Briefly what do you receive for this (amount of
tickets/time, and what is included)

Jadu :- This information is publicly available, please see here  -
[2]https://www.digitalmarketplace.service.g...

5 - Which framework was the work procured under

G-cloud

Under Section 20 of the Freedom of Information (Scotland) Act 2002, you
have the right to request that the Highland Council reviews any aspect of
how it has dealt with your request. This requirement for review should be
put in writing to the Freedom of Information Officer, Chief Executive’s
Office, Glenurquhart Road, Inverness IV3 5NX, within 40 working days of
receipt of this letter. The request should include details of the
information requested and the aspects of the Highland Council’s response
which you are not satisfied with.

If you are subsequently dissatisfied with the outcome of the Council's
review, you have the right to appeal to the Scottish Information
Commissioner under Section 47 of the Act (Regulation 17 of the EIRS),
within six months of receiving the Council's review response.

Further guidance on information request reviews and right to appeal can be
found on the Scottish Information Commissioner website at
[3]www.itspublicknowledge.info.

Yours sincerely,

Leanne Gair

Freedom of Information and Data Protection Officer

Unless related to the business of The Highland Council, the views or
opinions expressed within this e-mail are those of the sender and do not
necessarily reflect those of The Highland Council, or associated bodies,
nor does this e-mail form part of any contract unless so stated.
Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.

Listening * Open * Valuing * Improving * Supporting * Partnering * Delivering
Èisteachd * Fosgailte * Luach * Leasachadh * Taic * Com-pàirteachas *
Lìbhrigeadh

References

Visible links
1. https://www.digitalmarketplace.service.g...
2. https://www.digitalmarketplace.service.g...
3. http://www.itspublicknowledge.info/