Website Accessibility Disproportionate Burden

Harlow District Council Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear Harlow District Council,

I have identified that you have claimed disproportionate burden under the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, within your published accessibility statement.

https://www.harlow.gov.uk/accessibility

Please could you provide me a copy of all completed disproportionate burden assessments or other related documentation detailing how you reached your conclusions of disproportionate burden for each of the issues mentioned in your statement.

I would appreciate this information in a computer readable format as I use assistive technology so any format besides a scanned PDF is preferable please.

I look forward to hearing from you.

Kind Regards,

Winston Smith

Contact Harlow, Harlow District Council

1 Atodiad

Thank you for contacting Harlow Council.

All emails received will be dealt with in priority order and you will then receive a response stating who your email has been passed to.

If reporting an emergency, please call 01279 446666 for assistance.

For information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website:
http://www.harlow.gov.uk/privacy-notice
Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

Visit our website www.harlow.gov.uk<http://www.harlow.gov.uk/>
Follow us on twitter @HarlowCouncil<https://twitter.com/HarlowCouncil>

[Description: Description: Description: Description: Description: cid:image001.jpg@01CEF0FC.910EBC90]

This E-Mail and any attachments are intended for the addressee only, and may contain confidential or privileged information. If you are not, or suspect you are not, the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this E-Mail in error please notify us immediately and delete this E-Mail and any attachments. Please note that although this message has been checked for viruses, we cannot guarantee that this message or any attachment is virus free or has not been intercepted or amended. The information contained in this E-Mail may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this E-Mail and your reply cannot be guaranteed. The views of the author may not necessarily reflect those of the Council. All communications sent to or from the Council may be subject to recording and / or monitoring in accordance with relevant legislation.

Contact Harlow, Harlow District Council

Dear Winston,                             

Your Freedom of Information request has been logged under reference RFI172247492.
 
Please quote the above reference number should you require any further information. 
 
Privacy Notice
Harlow Council will process your personal information in order to comply with its legal obligations under the Freedom of Information Act 2000. 
 
Your request for information will also be used to compile anonymous statistics for use by Harlow Council - this does not include your personal information and so you cannot be identified as an individual.
 
Although it is not our intention to collect any other personal information and/or sensitive personal information, you may provide information of this type inadvertently when making your request. Any sensitive personal information collected will be kept confidential and secure and will not be shared with any third parties.
 
Your request for information and personal information will be directed to the relevant departments of Harlow Council in order to provide the information you have requested.  Your information will also be shared where the Council is under a legal obligation to do so.
 
Records relating to this request for information will be retained for three years from the date of the last action.
 
For more information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website by visiting http://www.harlow.gov.uk/privacy-notice 
 
If you do not have online access a paper copy of our main privacy notice can be provided by contacting us on the details provided below.
 
Best wishes,
 
Contact Harlow

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG
Contact Harlow - 01279 446655 
 
Visit our website www.harlow.gov.uk
 
Follow us on twitter @HarlowCouncil
 

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Dear Harlow,

Regarding my FOI RFI172247492, it has now passed the expected time for a response.
Please could you provide me an update on the status of my request.

Kind regards,

Winston Smith

Contact Harlow, Harlow District Council

1 Atodiad

Thank you for contacting Harlow Council.

All emails received will be dealt with in priority order and you will then receive a response stating who your email has been passed to.

If reporting an emergency, please call 01279 446666 for assistance.

For information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website:
http://www.harlow.gov.uk/privacy-notice
Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

Visit our website www.harlow.gov.uk<http://www.harlow.gov.uk/>
Follow us on twitter @HarlowCouncil<https://twitter.com/HarlowCouncil>

[Description: Description: Description: Description: Description: cid:image001.jpg@01CEF0FC.910EBC90]

This E-Mail and any attachments are intended for the addressee only, and may contain confidential or privileged information. If you are not, or suspect you are not, the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this E-Mail in error please notify us immediately and delete this E-Mail and any attachments. Please note that although this message has been checked for viruses, we cannot guarantee that this message or any attachment is virus free or has not been intercepted or amended. The information contained in this E-Mail may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this E-Mail and your reply cannot be guaranteed. The views of the author may not necessarily reflect those of the Council. All communications sent to or from the Council may be subject to recording and / or monitoring in accordance with relevant legislation.

Dear Harlow District Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Harlow District Council's handling of my FOI request 'Website Accessibility Disproportionate Burden RFI172247492 which was submitted on the 3rd Feb 2020. I have chased previously on the 11th March and have still received no reply.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Kind regards,

Winston Smith

Contact Harlow, Harlow District Council

1 Atodiad

Thank you for contacting Harlow Council.

We are dealing with a very high volume of enquiries due to the impact of the Corona Virus. This means it will take longer than normal for you to get a reply.

All emails received will be dealt with in priority order and you will then receive a response stating who your email has been passed to.

Further information can be found at www.harlow.gov.uk

Please be patient during this period and we will come back to you as soon as we can.

If reporting an emergency, please call 01279 446666 for assistance.
Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

Visit our website www.harlow.gov.uk<http://www.harlow.gov.uk/>
Follow us on twitter @HarlowCouncil<https://twitter.com/HarlowCouncil>

[Description: Description: Description: Description: Description: cid:image001.jpg@01CEF0FC.910EBC90]

information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website:
http://www.harlow.gov.uk/privacy-notice

This E-Mail and any attachments are intended for the addressee only, and may contain confidential or privileged information. If you are not, or suspect you are not, the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this E-Mail in error please notify us immediately and delete this E-Mail and any attachments. Please note that although this message has been checked for viruses, we cannot guarantee that this message or any attachment is virus free or has not been intercepted or amended. The information contained in this E-Mail may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this E-Mail and your reply cannot be guaranteed. The views of the author may not necessarily reflect those of the Council. All communications sent to or from the Council may be subject to recording and / or monitoring in accordance with relevant legislation.

Simon Pipe, Harlow District Council

1 Atodiad

Hi,

I can advise that a response was sent on 25 February 2020. I attach a copy of the letter for your reference.

I can also advise that at this stage although we have had conversations with our software supplier regarding accessibility, we don't have any definitive dates of when it will be resolved. This will be published on the site as soon as we are able to do so.

Thanks,

Simon Pipe
Customer and Media Services Manager

Visit our website www.harlow.gov.uk         
Follow us on twitter @HarlowCouncil

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

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