Water quality data from the 6 sondes in the River Ehen and flow data from the gauging station at Bleach green.

Roedd y cais yn llwyddiannus.

Dear Environment Agency,

I am a third year BSc Geography student at Newcastle University looking to do my dissertation on the Pearls in Peril project, specifically in the River Ehen, Cumbria. I have spoken to Diane O'Leary and Jane Atkins about how it may be possible to receive the water quality data from the 6 sondes in the River Ehen (including temperature, conductivity, turbidity, dissolved oxygen and chlorphyll), macroinvertebrate kick samples which are collected 12 times per year and flow data collected at the gauging station at Bleach Green. If possible, please could I have this data ranging from before, during and after the Pearls in Peril project at the River Ehen?

Yours faithfully,
Mia Southern

Enquiries, Unit, Environment Agency

5 Atodiad

Please note this is an auto reply message.

 

Thank you – the Environment Agency has received your email.

 

Due to the ongoing COVID-19 pandemic which is affecting staff and
resources within the Environment Agency, we may take longer than the
normal 10 working days we aim to reply by.

 

Freedom of Information Act and Environmental Information Regulations state
that a public authority must respond to requests for information within 20
working days.

 

However due to the ongoing COVID-19 pandemic affecting staff and resources
we may take longer than the 20 working days to reply. We will aim to
provide an answer as soon as we can.  

 

For information on what you can expect from us and our full service
commitment to you then please visit our website: 

[1]https://www.gov.uk/government/publicatio...

 

If you have made a data request, you may wish to look at
[2]www.data.gov.uk to see if the data you have requested is available
online.
  

Usually we make no charge for providing information. In some cases we may
make a charge for licensed re-use of our data. Where this is the case, we
will notify you in advance.

 

If you have provided any personal information (also called personal data)
in your enquiry, the Environment Agency will follow all applicable UK and
EU data protection laws in how we treat it. We may use your information to
help you with your enquiry, if necessary. More details on your rights and
how we will process your personal information can be found in our Personal
Information Charter:

[3]https://www.gov.uk/government/organisati...

 

Environmental Incident

 

If your email was to report an environmental incident i.e. pollution, fish
in distress, dumping of hazardous waste etc. then please call our
Freephone 24 hour Incident Hotline on 0800 80 70 60.   

 

For more details about incident reporting please see our website:

[4]https://www.gov.uk/report-an-environment...

Kind Regards,

 

National Customer Contact Centre - Part of National Operations Services

( Tel: 03708 506 506

: Web Site: [5]www.gov.uk/environment-agency

 

Click an icon to keep in touch with us:-

[6]cid:image001.gif@01D572CA.A26165F0[7]cid:image002.gif@01D572CA.A26165F0[8]cid:image003.gif@01D572CA.A26165F0[9]cid:image004.gif@01D572CA.A26165F0[10]cid:image005.gif@01D572CA.A26165F0

 

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else. We
have checked this email and its attachments for viruses. But you should
still check any attachment before opening it. We may have to make this
message and any reply to it public if asked to under the Freedom of
Information Act, Data Protection Act or for litigation. Email messages and
attachments sent to or from any Environment Agency address may also be
accessed by someone other than the sender or recipient, for business
purposes.

References

Visible links
1. https://www.gov.uk/government/publicatio...
2. http://www.data.gov.uk/
3. https://www.gov.uk/government/organisati...
4. https://www.gov.uk/report-an-environment...
5. http://www.gov.uk/environment-agency
6. http://www.facebook.com/environmentagenc...
7. http://www.twitter.com/EnvAgency
8. http://www.youtube.com/EnvironmentAgencyTV
9. http://www.flickr.com/photos/environment...
10. http://www.linkedin.com/company/environm...

Enquiries, Unit, Environment Agency

6 Atodiad

Hi Mia,

 

I have passed your e-mail to the local customer team who will deal with
your request.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority must respond to requests for information
within 20 working days.

 

However due to the ongoing COVID-19 pandemic affecting staff and resources
we may take longer than the 20 working days to reply. We will aim to
provide an answer as soon as we can. 

 

You can find more information about our service commitment by clicking on
the link below:

 

[1]https://www.gov.uk/government/publicatio...

 

You can contact our customer team directly on the contact details below,
or call the National Customer Contact Centre on 03708 506506 who will
transfer you to the area team. 

 

Please quote your enquiry reference 201027/ZA02 in any correspondence with
us regarding this matter.  

 

Customers & engagement team

Environment Agency 

Cumbria and Lancashire ( Preston office ) Email address
- [2][email address]

 

 

Kindest Regards,

 

Environment Agency - National Customer Contact Centre

Part of National Operations Services

 

Contact Us:

( Tel: 03708 506 506

: Web Site: [3]www.gov.uk/environment-agency

📧 Email: [4][Environment Agency request email]

 

 

Click an icon to keep in touch with us:-

[5]cid:image001.gif@01D4DA53.CD3F5E90[6]cid:image002.gif@01D4DA53.CD3F5E90[7]cid:image003.gif@01D4DA53.CD3F5E90[8]cid:image004.gif@01D4DA53.CD3F5E90[9]cid:image005.gif@01D4DA53.CD3F5E90

 

[10]cid:image012.png@01D61707.EEF93E10

 

dangos adrannau a ddyfynnir

CMBLNC Info Requests, Environment Agency

6 Atodiad

Thank you for contacting the Environment Agency regarding your request.

 

As your request for information falls under either the Freedom of
Information Act or Environmental Information Regulations we must respond
to you within 20 working days. 

 

Due to the present situation with Corona Virus and the fact that our staff
are having to work from home we ask that you bear with us at this
difficult time.  We will try and get a response to you as soon as we can
but it may well take longer than 20 working days if staff are poorly or
are unable to access files or computer programmes at home.

 

In the meantime you may wish to look at [1]www.data.gov.uk to see if the
data you have requested is available for you online.

 

You may find it helpful to look online at [2]The Flood Hub, which has been
developed to hold up to date information about flooding in the North West,
including what the Environment Agency is doing and what steps you can do
yourself, to help increase your flood resilience.

 

For further information on what you can expect from us and our full
service commitment to you, please click this link;
[3]https://www.gov.uk/government/publicatio...

 

If you need to contact me in the meantime, please do not hesitate to do so
using the details below and quoting reference number CL190897KR.

 

Kind regards

 

Karen Rooke

Customer and Engagement Officer

 

[4]cid:image021.png@01D61CAF.4D4B8DE0

 

 

 

From: Enquiries, Unit
Sent: 27 October 2020 09:55
To: '[FOI #701836 email]'
<[FOI #701836 email]>
Subject: Ref: 201027/ZA02 Freedom of Information request - Water quality
data from the 6 sondes in the River Ehen and flow data from the gauging
station at Bleach green.

 

Hi Mia,

 

I have passed your e-mail to the local customer team who will deal with
your request.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority must respond to requests for information
within 20 working days.

 

However due to the ongoing COVID-19 pandemic affecting staff and resources
we may take longer than the 20 working days to reply. We will aim to
provide an answer as soon as we can. 

 

You can find more information about our service commitment by clicking on
the link below:

 

[5]https://www.gov.uk/government/publicatio...

 

You can contact our customer team directly on the contact details below,
or call the National Customer Contact Centre on 03708 506506 who will
transfer you to the area team. 

 

Please quote your enquiry reference 201027/ZA02 in any correspondence with
us regarding this matter.  

 

Customers & engagement team

Environment Agency 

Cumbria and Lancashire ( Preston office ) Email address
- [6][email address]

 

 

Kindest Regards,

 

Environment Agency - National Customer Contact Centre

Part of National Operations Services

 

Contact Us:

( Tel: 03708 506 506

: Web Site: [7]www.gov.uk/environment-agency

📧 Email: [8][Environment Agency request email]

 

 

Click an icon to keep in touch with us:-

[9]cid:image001.gif@01D4DA53.CD3F5E90[10]cid:image002.gif@01D4DA53.CD3F5E90[11]cid:image003.gif@01D4DA53.CD3F5E90[12]cid:image004.gif@01D4DA53.CD3F5E90[13]cid:image005.gif@01D4DA53.CD3F5E90

 

[14]cid:image012.png@01D61707.EEF93E10

 

dangos adrannau a ddyfynnir

CMBLNC Info Requests, Environment Agency

7 Atodiad

Dear Mia

 

Enquiry regarding water quality data.

 

Thank you for your enquiry which was received on 25 October 2020.

 

We respond to requests under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

Please find sharefile link below holding the data.(Please download and
save as this link will expire in one month).

 

[1]https://ea.sharefile.com/d-s708799ff280d...

 

Please refer to [2]Open Government Licence which explains the permitted
use of this information.

 

Please get in touch if you have any further queries or contact us within
two months if you’d like us to review the information we have sent.

 

Thanks

 

Karen

 

Karen Rooke
Customers and Engagement Officer, Cumbria and Lancashire
Environment Agency | Ghyll Mount, Gillan Way, Penrith 40 Business Park,
Penrith, Cumbria, CA11 9BP

[3][email address]
[4]cid:image001.jpg@01D65541.CAF86540

 

 

 

 

From: Enquiries, Unit
Sent: 27 October 2020 09:55
To: '[FOI #701836 email]'
<[FOI #701836 email]>
Subject: Ref: 201027/ZA02 Freedom of Information request - Water quality
data from the 6 sondes in the River Ehen and flow data from the gauging
station at Bleach green.

 

Hi Mia,

 

I have passed your e-mail to the local customer team who will deal with
your request.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority must respond to requests for information
within 20 working days.

 

However due to the ongoing COVID-19 pandemic affecting staff and resources
we may take longer than the 20 working days to reply. We will aim to
provide an answer as soon as we can. 

 

You can find more information about our service commitment by clicking on
the link below:

 

[5]https://www.gov.uk/government/publicatio...

 

You can contact our customer team directly on the contact details below,
or call the National Customer Contact Centre on 03708 506506 who will
transfer you to the area team. 

 

Please quote your enquiry reference 201027/ZA02 in any correspondence with
us regarding this matter.  

 

Customers & engagement team

Environment Agency 

Cumbria and Lancashire ( Preston office ) Email address
- [6][email address]

 

 

Kindest Regards,

 

Environment Agency - National Customer Contact Centre

Part of National Operations Services

 

Contact Us:

( Tel: 03708 506 506

: Web Site: [7]www.gov.uk/environment-agency

📧 Email: [8][Environment Agency request email]

 

 

Click an icon to keep in touch with us:-

[9]cid:image001.gif@01D4DA53.CD3F5E90[10]cid:image002.gif@01D4DA53.CD3F5E90[11]cid:image003.gif@01D4DA53.CD3F5E90[12]cid:image004.gif@01D4DA53.CD3F5E90[13]cid:image005.gif@01D4DA53.CD3F5E90

 

[14]cid:image012.png@01D61707.EEF93E10

 

dangos adrannau a ddyfynnir