George Tsigarides

Dear Scottish Water,

Please kindly confirm:

1. What safety tests were conducted prior to the installation of water meters; and what are the results.

2. Are water water meters mandatory.

3. How can we get these water meters removed.

Yours faithfully,

George Tsigarides

FOI, Scottish Water

Dear Sir / Madam,

Thanks for getting in touch with Scottish Water.
We have opened a new case CAS-966664-T3B4M in response to your email and
assigned it our FOI.
Should you need to follow up on this case, please contact us with
reference CAS-966664-T3B4M.
Thank you,

 FOI 
Scottish Water
Web - [1]www.scottishwater.co.uk

[2]twitter.com/scottish_water [3]Logo gap[4]facebook.com/scottishwater 

Scottish Water
Trusted to Serve Scotland

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FOI, Scottish Water

Dear Mr Tsigarides,
(Water Meters) 
 
Thank you for your email of 21 October that I have logged under the above
reference number.
 
We have 20 working days to reply to your request and you are due a
response on or before the 19 November 2019.
We will endeavour to get a response to you as soon as we can.
If you have any queries regarding your FOI request please feel free to
contact me, quoting the above reference number, and I will be happy to
assist.
Yours faithfully, 
 
Lidia Niemczuk-Greer
FOI Officer
M:+44 (0)7501 471924
Scottish Water – Trusted to serve Scotland

Privileged/Confidential information may be contained in this Email and any
files transmitted with it. If you are not the intended recipient you
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error please notify the sender immediately and delete this Email from your
system.

Opinions, conclusions and other information in this message that do not
relate to the official business of Scottish Water ("SW"), Scottish Water
Horizons Ltd ("SWH"),Scottish Water International Ltd ("SWI") or Scottish
Water Solutions 2 Ltd ("SWS2") shall be understood as neither given nor
endorsed by them. The contents of Emails sent and received by SW, SWH, SWI
and SWS2 are monitored.

WARNING: Although SW, SWH, SWI and SWS2 have taken reasonable precautions
to ensure no viruses or other malicious software are present, SW, SWH, SWI
and SWS2 cannot accept responsibility for any loss or damage arising from
the use of this Email or attachments however caused. The recipient should
therefore check this Email and any attachments for the presence of viruses
or other malicious software.

Scottish Water

[1]www.scottishwater.co.uk

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FOI, Scottish Water

1 Atodiad

Dear Mr Tsigarides,
Thank you for your request for information which we processed under the
Environmental Information (Scotland) Regulations 2004 (EIRS) under the
exemption contained in section 39(2) of the Freedom of Information
(Scotland) Act 2002.
For ease of reference, your request is replicated below together with the
responses. 
1. What safety tests were conducted prior to the installation of water
meters; and what are the results.
All water fittings must comply with the legal requirements set out in
Water Supply (Water Fittings) Byelaws legislation. This legislation sets
the standards that water fittings must comply with at the point of
installation to protect public health and safeguard water supplies.  To
ensure that water fittings achieve these safety standards all water
fittings should be approved by the Water Regulations Advisory Scheme
(WRAS). 
Scottish Water will only install meters that have WRAS approval.
Additionally, our technicians all have operational maintenance and hygiene
certificates to ensure that they can identify and reduce any risks to
public health while on-site.  
2. Are water meters mandatory.
The Water Scotland Act 1980  provides Scottish Water with the legal
authority to determine that a water meter is required at a premises. 
Scottish Water currently takes a different approach to the installation of
meters at domestic and business premises; 

It is Scottish Water’s approach for water supplies to business premises to
be metered wherever possible provided the costs are not unreasonable.
Meters on water supplies to business premises are installed with no direct
cost to the individual customer.

At domestic premises we will only install a meter at the request of a
customer and the customer will be liable for all associated installation
costs.
3. How can we get these water meters removed.
Scottish Water takes a different approach to meter removal depending on
whether the meter is installed at a domestic or business premises; 

Once a meter has been installed on the supply to a business premises, the
occupier, owner or subsequent owners / occupiers can only revert to
unmeasured charges if the water meter is found to be recording consumption
in other premises and there are no other ways of recording the water use
in the property, or the meter has been in located in a position that is
dangerous and it is not possible to locate the meter in a safe position.
In these circumstances the meter will be removed with no direct cost to
the individual customer.  

At domestic premises we will remove the meters at the request of a
customer and the customer will be liable for all associated removal costs.
If you have any queries regarding your FOI request please feel free to
contact me and I will be happy to assist. You can do this by contacting
the following email address [email address]
You can seek a review of this response within forty working days and
thereafter appeal to the Scottish Information Commissioner.
Further information on the appeals procedure can be obtained from the
attached document and the Commissioner's website at
www.itspublicknowledge.info/Appeal.
Yours faithfully,
Lidia Niemczuk-Greer
FOI Officer
M:07501 471924
T: 01414830151
Scottish Water – Trusted to serve Scotland
The information disclosed to you is prepared for Scottish Water's internal
purposes only and in relation to Scottish Water's operational requirements
at the time of preparation of the disclosed information.  Scottish Water
accepts no responsibility or liability for any use of, or reliance upon,
the disclosed information, howsoever arising.  Scottish Water hereby gives
notice that the disclosed information, represents the opinion/ position/
forecast/ analysis/evaluations/projections/views/situation at a point in
time and the aforementioned
opinion/position/forecast/analysis/evaluations/projections/views/situation
may become outdated/inaccurate/incomplete within a short space of time
after the date of the disclosed information being compiled.  Apart from
compliance with intellectual property laws (dealt with below), any use of
the disclosed information is entirely at your own risk and no warranty is
given in relation to fitness for any particular purpose, accuracy or
completeness.  
FREEDOM OF INFORMATION GIVES YOU A RIGHT TO READ THE INFORMATION FOR YOUR
PERSONAL USE.  THE DISCLOSED INFORMATION MAY CONTAIN INTELLECTUAL PROPERTY
RIGHTS, SUCH AS COPYRIGHT.  ACCORDINGLY, IF YOU WANT TO RE-USE THE
INFORMATION, YOU SHOULD ENSURE THAT YOU HAVE RELEVANT PERMISSIONS TO DO SO
FROM THE OWNERS OF INTELLECTUAL PROPERTY RIGHTS.

Privileged/Confidential information may be contained in this Email and any
files transmitted with it. If you are not the intended recipient you
should not retain, copy or use this Email for any purpose or disclose all
or part of its contents to any person. If you have received this Email in
error please notify the sender immediately and delete this Email from your
system.

Opinions, conclusions and other information in this message that do not
relate to the official business of Scottish Water ("SW"), Scottish Water
Horizons Ltd ("SWH"),Scottish Water International Ltd ("SWI") or Scottish
Water Solutions 2 Ltd ("SWS2") shall be understood as neither given nor
endorsed by them. The contents of Emails sent and received by SW, SWH, SWI
and SWS2 are monitored.

WARNING: Although SW, SWH, SWI and SWS2 have taken reasonable precautions
to ensure no viruses or other malicious software are present, SW, SWH, SWI
and SWS2 cannot accept responsibility for any loss or damage arising from
the use of this Email or attachments however caused. The recipient should
therefore check this Email and any attachments for the presence of viruses
or other malicious software.

Scottish Water

[1]www.scottishwater.co.uk

References

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