Waste and recycling collection dates

Matt Kane made this Rhyddid Gwybodaeth request to Norwich City Council as part of a batch sent to 30 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Norwich City Council,

Please provide the following data, under FOI:

1) Waste and recycling schedules for all properties, organised by address and postcode. If the information is not kept at the level of individual properties, please provide the list at street level, ideally including the USRN. Please include day of the week and collection frequency (weekly, fortnightly etc) for each service type. I request that all data is provided in CSV format, ideally with separate columns for the different parts of the address. A link to a web service does not meet my requirements, though the source data for a web service may. Please include the UPRN for each property if held. This is now permitted by the AddressBase licence. See https://www.ordnancesurvey.co.uk/about/n... for details.
For an example of a suitable spreadsheet, see here: https://docs.google.com/spreadsheets/d/1...
Variants are acceptable if they contain the requested data. Separate spreadsheets for each waste or recycling type are also fine.
2) For collections that are not weekly, details of how to work out which week a collection will be. For example, if a "Week 1/week 2" system is used, then please provide an example of a date in week 1 and a date in week 2. For example "2nd January 2017 was in Recycling Week 1"
3) Details of all alterations to regular schedules for bank holidays etc. Please provide this for all future dates in 2017 and 2018, if available. For example, see this spreadsheet: https://docs.google.com/spreadsheets/d/1...
4) Details of any planned changes to these schedules.

Please also treat this as a request for re-use of the dataset under RPSI. Please can you confirm that you grant permission for reuse, ideally under the Open Government Licence. My planned use is to transform the data into a standard format, and aggregate it with the data from other authorities. I will then release it under an open licence to enable the development of useful services to encourage recycling, such as chatbots and voice tools to find upcoming recycling days.

Yours faithfully,

Matt Kane

CIVICA MAILBOXES, Norwich City Council

1 Atodiad

[1]cid:image001.png@01D0720B.EA29F790

 

Thank you for contacting us. We aim to respond to all enquiries as quickly
as possible, and within five working days from the date of your email.

Please visit our website at [2]www.norwich.gov.uk to access information
and services including online applications for our most commonly used
forms. You can also send us your comments, compliments or complaints
online.

Freedom of Information Act requests
In accordance with the act we will respond to enquiries within 20 working
days.

You can also contact us in the following ways:

* 0344 980 3333 (general enquiries), 8am to 5pm
* 24 hour Antisocial behaviour (ASB) hotline – 01603 212100
* 24 hour telephone payments – 01603 212282
* For 24 hour online payments, click [3]here
* To visit us at one of our neighbourhood offices, click [4]here

 

Information for customers who use the ‘Read receipt’ function

Emails sent to our mailboxes are automatically picked up by our systems,
forwarded on to the relevant departments, and then automatically deleted.

As a result, any read receipt you request will inform you that your
message has been deleted without being read.

This is not correct, and your email will be read and responded to as
required.

 

dangos adrannau a ddyfynnir

References

Visible links
2. http://www.norwich.gov.uk/
3. http://www.norwich.gov.uk/site_files/pag...
4. http://www.norwich.gov.uk/webapps/atoz/s...

FOI QUERIES, Norwich City Council

Dear Mr Kane

Please find below our response to your Freedom of Information request
regarding waste and recycling.

We do not hold the information that you requested, you can find details
about bin collections schedules that we hold on our website using the
below link:

[1]https://www.norwich.gov.uk/info/20001/bi...

Unless otherwise indicated our data is being offered under the Open
Government Licence for public sector information.

A copy of the licence is available on our website.

Please make sure you read this and understand the responsibilities of the
licence.

Kind Regards

FOI Team

Norwich City Council

Tel: 0344 980 3333

Email: [2][Norwich City Council request email]

References

Visible links
1. https://www.norwich.gov.uk/info/20001/bi...
2. mailto:[Norwich City Council request email]

Dear Norwich City Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Norwich City Council's handling of my FOI request 'Waste and recycling collection dates'.

My request was refused on the grounds that the information is not held, and a link was provided to a web page where the information could be searched. The fact that there is a web lookup tool means that the data is held, and is stored in a database from which I can be exported. Please provide the data requested, exported from the database.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,

Matt Kane

CIVICA MAILBOXES, Norwich City Council

1 Atodiad

[1]cid:image001.png@01D0720B.EA29F790

 

Thank you for contacting us. We aim to respond to all enquiries as quickly
as possible, and within five working days from the date of your email.

Please visit our website at [2]www.norwich.gov.uk to access information
and services including online applications for our most commonly used
forms. You can also send us your comments, compliments or complaints
online.

Freedom of Information Act requests
In accordance with the act we will respond to enquiries within 20 working
days.

You can also contact us in the following ways:

* 0344 980 3333 (general enquiries), 8am to 5pm
* 24 hour telephone payments – 0800 021 7784
* For 24 hour online payments, click [3]here
* To visit us at one of our neighbourhood offices, click [4]here

 

Information for customers who use the ‘Read receipt’ function

Emails sent to our mailboxes are automatically picked up by our systems,
forwarded on to the relevant departments, and then automatically deleted.

As a result, any read receipt you request will inform you that your
message has been deleted without being read.

This is not correct, and your email will be read and responded to as
required.

 

References

Visible links
2. http://www.norwich.gov.uk/
3. http://www.norwich.gov.uk/site_files/pag...
4. http://www.norwich.gov.uk/webapps/atoz/s...

FOI QUERIES, Norwich City Council

1 Atodiad

Dear Mr Kane

Freedom of information request - process number  6747111

Please find attached additional information in response to your Freedom of
Information request regarding Waste & recycling. Please accept our
apologies for the considerable delay in providing this in response to your
request for the original disclosure to be reviewed.

Unless otherwise indicated our data is being offered under the Open
Government Licence for public sector information.

A copy of the licence is available on our website at
[1]https://www.norwich.gov.uk/foi

Please make sure you read this and understand the responsibilities of the
licence.

Kind Regards

FOI Team

Norwich City Council

Tel: 0344 980 3333

Email: [2][Norwich City Council request email]

dangos adrannau a ddyfynnir

References

Visible links
1. https://www.norwich.gov.uk/foi
2. mailto:[Norwich City Council request email]