Waiting time for first adult passport

sarah-louise ramsell made this Rhyddid Gwybodaeth request to HM Passport Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Gwrthodwyd y cais gan HM Passport Office.

sarah-louise ramsell

Dear HM Passport Office,

I sent away for my first adult passport 7th june 2014 (i was only ever on my mothers passport as a child)and as of yet have not had any letter for an interview or any of my supporting documents back. I have called the passport office and awaiting a call as they also said I should have heard something by now especially as I used check and send with the post office but coming up to the 6 weeks point i am wondering how much longer this is going to take. It is even more worrying seeing as we had similar problem with my husbands replacement passport a few months ago when it was taking longer than expected and I have heard many horror stories this year regarding passports and waiting times, and now I am getting slightly worried.

Yours faithfully,

sarah-louise ramsell

Newport@ips.gsi.gov.uk, HM Passport Office

Thank you for your recent enquiry under the Freedom of Information Act.

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Kind regards

Sally Edmunds
Customer Contact Centre
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Wales and South West England - Cymru a De Orllewin Lloegr
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From: sarah-louise ramsell [mailto:[FOI #220127 email]]
Sent: 14 July 2014 13:58
To: FOI
Subject: Freedom of Information request - Waiting time for first adult passport

Dear HM Passport Office,

I sent away for my first adult passport 7th june 2014 (i was only ever on my mothers passport as a child)and as of yet have not had any letter for an interview or any of my supporting documents back. I have called the passport office and awaiting a call as they also said I should have heard something by now especially as I used check and send with the post office but coming up to the 6 weeks point i am wondering how much longer this is going to take. It is even more worrying seeing as we had similar problem with my husbands replacement passport a few months ago when it was taking longer than expected and I have heard many horror stories this year regarding passports and waiting times, and now I am getting slightly worried.

Yours faithfully,

sarah-louise ramsell

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