Dear Torbay Borough Council,
Upon speaking with someone I know, I have become aware of Torbay Council's abuse of the vulnerable.
Please answer the following:
1. Why do you place vulnerable adults with severe mental health problems in unsuitable temporary accommodation?
2. What temporary accommodation would you deem suitable for someone with complex and severe mental health issues?
3. Why do you place a vulnerable adult with complex and severe mental health problems in unsuitable accommodation with a convicted pedophile by the name of Garry Loftus?
4. What time frame do you have, for investigating complaints and why do you ignore SERIOUS complaints?
Dear C Billings
Further to your request received on 10 August 2019, I confirm that Torbay Council has now considered your request under the Freedom of Information Act 2000.
Our response is attached.
The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988. You are free to use it for your own purposes, including any non-commercial research you are doing and for the purpose of news reporting. Any other re-use, for example commercial publication, would require the permission of the copyright holder.
If you have any queries about this email please do not hesitate to contact me directly, quoting the reference number listed at the top of this letter in all communications.
If you are unhappy with the Council’s response to your request you may request an Internal Review, your request must be made in writing setting out the reasons you are unhappy within 40 working days of receiving the response, you can request an Internal Review by writing to Information Compliance, Town Hall, Castle Circus, Torquay, TQ1 3DR.
If after going through the Council’s Internal Review process you are still not satisfied, you can contact the Information Commissioner direct.
Helpline: 0303 123 1113
Email: [email address]
Information Compliance Team
Email: [email address]
Dear Torbay Borough Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Torbay Borough Council's handling of my FOI request 'Vulnerable People'.
You claim that my request relates to procedures and not recorded information. Well your procedures will be recorded, in a effort to train staff in policy and procedure.
Again in relation to ignoring complaints, you will have a policy as to what will and wont be investigated or recorded. This may be in the form of written or verbal.
Again, you have placed a vulnerable adult in unsuitable accommodation with a convicted pedophile named Garry Loftus. I found that rather amusing that you removed the name, when I already know the name, as do the public, whom have a right to know. You were aware of this fact when placing a vulnerable adult in unsuitable accommodation.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/v...
Dear C Billings
Thank you for your email received on 19 August 2019.
As a result of your complaint we will be carrying out an internal review.
An officer, not involved in the original case, will reconsider your
request for information under the Freedom of Information Act 2000 and
notify you of their decision by 16 September 2019. If it is not possible
for us to reply by this date, we will write to you and inform you of the
date you can expect your reply and the reason for the delay.
Should you not hear from us when you expect, or have any queries, please
do not hesitate to contact us.
* Torquay Town Hall, Castle Circus, Torquay, TQ1 3DR
Further to your complaint received on 19 August 2019 I have been asked to
undertake a review of the response to your request for information under
the Freedom of Information Act 2000 request 19200687.
Your request asked specific questions in respect of the Councils placement
of vulnerable adults and those with complex and severe mental health
You were advised that as your requests were not requests for recorded
information, they did not fall to be responded to under Freedom of
Information legislation, and that some of the information that you
requested was freely available on the Councils website. You were unhappy
with this response and you have requested an internal review as you are
entitled to do.
I have considered your request and the information available.
In respect of questions 1 – 3 of your request I must agree that these are
not Freedom of Information requests.
The access to information regime is for members of the public to obtain
recorded information held by the Council and not information that it is in
someone’s head, for descriptions, explanations, or justifications. Neither
are the Council required to create a document for the purposes of
fulfilling a request.
You have in your email of 19 August 2019, referred to Councils policies in
so far as they lay down procedures. Your initial request did not ask for
Council policies. Nevertheless you were provided with advice and
assistance as to where to find housing policies by way of an internet
Additionally, in respect of question 4 of your request you were given a
link to the Councils Complaints Procedure, which is to be found online.
When information is already reasonably accessible to an applicant the
Council is entitled to rely on section 21 of the Freedom of Information
Act and refuse a request.
The Public Interest Test
I am not required to consider the public interest test on this occasion as
no qualifying exemptions have been applied to your request.
I am satisfied that the response to your request was correct and that
sufficient advice and assistance was given to you. I am therefore unable
to uphold your complaint.
If you remain unhappy with the outcome of your internal review, you are
entitled to refer your complaint to the Information Commissioner's Office
(ICO) for a decision.
The ICO can be contacted at:
Information Commissioner's Office
SK9 5AF or www.ico.org.uk
Please note ....
The content of this email and any attachment/s are solely for the use of
the intended recipient/s, and may contain confidential information and/ or
may be legally privileged. If you are not the intended recipient, please
notify the sender and delete the message from your system immediately. The
views in this message are personal, they are not necessarily those of
Senders and recipients of email should be aware that under the UK Data
Protection and Freedom of Information legislation these contents may have
to be disclosed in response to a request.
Please consider the environment before printing this email
NOTE: Please do not edit the subject line when replying to this email.
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now