Dear Norfolk Fire and Rescue Service,
Please can you supply the details of the cost incurred by Norfolk Fire and Rescue Service on the Capita Vision 3/4 Command and Control system currently in use by Hertfordshire Fire and Rescue Service.
I understand the Vision 4 project is a JOINT project with Herts, Humberside, Lincolnshire and Norfolk and that Hertfordshire are the only service currently using it.
I would like to know YOUR individual Services' liability for this project...ie the money that has or will be spent on this contract.
Please would you also supply the contractual time frames for this project - initiation and final implantation.
Mr J A Cook
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Thank your for your reply. Unfortuatnely I am unable to read it as it is in an encryted format. I have gone through the procedure to view it as stated but it offers me no information.
As this is information for the pubic domain so there is no requirement for it to be encrypted. Please would you resubmit in an unencrypted format
Thank you for your time.
Freedom of Information Act 2000 – Information Request ENQ366696
Apologise, our previous email was sent encrypted in error. Thank you for your request for information under the Freedom of Information Act 2000 received on 08 October 2019.
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Sarah Cooper, Business Support Assistant
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Dear Mr Cook
Freedom of Information Request ENQ-366696-M8B6P3
I refer to your request for information dated 8 October 2019. I apologise
for the delay.
You asked for:
• Please can you supply the details of the cost incurred by Norfolk
Fire and Rescue Service on the Capita Vision 3/4 Command and Control
system currently in use by Hertfordshire Fire and Rescue Service.
The initial funding of this programme was provided through a Government
Grant of £7.2m and details of the expenditure is held by Hertfordshire
County Council as the lead authority. In 2019/20, Norfolk Fire and Rescue
Service have made a contribution of £238k.
• I would like to know YOUR individual Services' liability for this
project...ie the money that has or will be spent on this contract.
The costs associated with this programme are divided equally between the 4
partners. The actual contribution is calculated annually in advance to
take into account fluctuations in contract levels. For 2019/20, Norfolk
Fire and Rescue’s contribution is £238k for running costs and £215k for
• Please would you also supply the contractual time frames for this
project - initiation and final implantation.
The contractual information will be held by Hertfordshire County Council
as the lead authority.
If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:
or Information Compliance Team
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Website at: https://ico.org.uk/concerns/ for advice on how to report a
concern. Or you can write to them at:
First Contact Team
Information Commissioner's Office
Water Lane, Wilmslow
Bev Whittaker, Information Compliance Officer
Tel: 01603 638017 | Dept: 01603 222661
Bays 7,8 & 9, Ground Floor, South Wing, County Hall, Martineau Lane,
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