Vaccination support for blind and partially sighted people

The request was successful.

Dear NHS North Central London Clinical Commissioning Group,

I am writing to you about the Covid-19 vaccination programme being led by your Clinical Commissioning Group and how you are supporting blind and partially sighted people to access the programme.

Please could you answer the following questions under the Freedom of Information Act:

1) Are you ensuring information sent to a visually impaired person about vaccine appointments or provided to them at a vaccination centre is available in an accessible format such as large print and braille? If yes, how?

2) Are you providing clear information on the location of vaccine centres, such as public transport options and alternatives for blind and partially sighted people? If yes, how?

3) Are you making sure that vaccination venues have clear signage and good levels of lighting to enable blind and partially sighted people to access them? If yes, how?

4) Are you ensuring staff and volunteers at vaccination centres are trained to provide support to people with sight loss, such as providing verbal or sighted guiding where necessary? If yes, how?

5) Are you aware of and using the sight loss sector guidance on vaccine rollout which is available here: https://www.sightlosscouncils.org.uk/wp-... If yes, how have you used this?

Yours faithfully,

Mike Bell
Senior Public Affairs and Campaigns Manager
Thomas Pocklington Trust

FOI (NHS NEL CSU), NHS North Central London Clinical Commissioning Group

Dear Mike Bell

RE: Freedom of Information Request

I am writing to formally acknowledge your request for information regarding Vaccination support for blind and partially sighted people which will be processed under the Freedom of Information Act 2000. I can confirm your request was received on 5th March 2021 by NEL on behalf of the Clinical Commissioning Groups (CCGs) listed below. The references for your requests are shown alongside.

NHS North Central London CCG FOI.20.NCL242

An initial investigation is currently taking place into whether the information you have requested is held by the CCGs and if so, whether it can be released in accordance with the legislation.

Any fees applicable to this request will be detailed in writing as soon as they can be determined. Your request will then be placed on hold and you will have the choice of whether to proceed with your request. Should any clarification of your request be required we will advise you accordingly.

As you know, the NHS across the country is facing unprecedented challenges during the coronavirus (Covid-19) pandemic, and is working hard to ensure that the appropriate care can be delivered to patients. As such, we would like to advise that we may not be able to provide a response to your request within the normal timescales required of us. If this is the case, a further update will be provided to you in due course.

If you require any assistance, or would like to discuss your request, please do not hesitate to contact us quoting the reference number above.

Yours sincerely,

Freedom of Information Team
NEL
[North Central London CCG request email]

Lower Marsh, 3rd Floor
Waterloo, London, SE1 7NT

www.nelcsu.nhs.uk
@NELCSU
LinkedIn

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FOI (NHS NEL CSU), NHS North Central London Clinical Commissioning Group

1 Attachment

Mike Bell

Dear Mr Bell

Please find the attached response from NHS North Central London CCG with regard to your request for information.

Kind regards,

Freedom of Information team
NEL
[email address]

1 Lower Marsh, 3rd Floor
Waterloo, London SE1 7NT

www.nelcsu.nhs.uk
@NELCSU
LinkedIn

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