Use of Third-Party Content Moderation Services on Social Media Channels/NaCTSO Projects

Andrew Strait made this Freedom of Information request to National Counter Terrorism Security Office
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

National Counter Terrorism Security Office did not have the information requested.

Dear National Counter Terrorism Security Office,

I am writing to you under the Freedom of Information Act 2000 to request the following information from the National Counter Terrorism Security Office:

I am looking for any information relating to the use of third-party content moderation software on your office's social media channels or in conjunction with any NaCTSO projects. This could include emails to or from companies requesting that they take on or assist with the role of moderating comments, posts, and other forms of user engagement on your social media channels (e.g. Twitter, Facebook, Google Plus, etc.) or to assist with building such materials for a NaCSTO project. The list of companies I am interested in learning if your office is working with includes (but is not limited to):

Besedo
Community Sift
Smart Moderation
Crisp Thinking
ModSquad
WarwickAnalytics
Microsoft Azure
OneSpace
CrowdSource
PicPurify
WebPurify
Clarifai
Jigsaw
xModerator
Valossa
Kuznech
Graymatics
Sightengine
AKISMET
Agora Pulse

If there are other companies beyond these ones that are offering content moderation services for your office's social media channels that you are partnered with, I would like information relating to those conversations as well.

Please provide the information in the form of a .zip file containing any communications between your office and such companies.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined please provide further advice and assistance to indicate this.

If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Andrew Strait
Oxford Internet Institute
+447380555990

National Counter Terrorism Security Office

FREEDOM OF INFORMATION REQUEST REFERENCE NUMBER:   00094/18

 

A Freedom of Information request has been received by the NPCC on
01/06/2018.

 

The NPCC is not yet a designated body covered by the terms of the Freedom
of Information legislation. Following the dissolution of the Association
of Chief Police Officers (ACPO), designation under the Freedom of
Information Act did not automatically transfer across to the National
Police Chiefs’ Council (NPCC).

 

For these reasons it is important that you clearly understand that not
being bound by the legislation means that the NPCC cannot apply exemptions
to disclosure, engage the fees regulations and there is no recourse from
the applicant’s perspective to the Information Commissioner’s Office.

 

NPCC Acknowledgement:

 

It is the intention of the NPCC to comply with the spirit of the
legislation and I hope to be in a position to respond to your within the
statutory timescale of 20 working days subject to the provisions of the
Act.

 

In the unlikely event that the NPCC is unable to meet the 20 working day
deadline, you will be informed as soon as possible and given a revised
time-scale for response.

 

Kind regards.

Sherry

 

Sherry Traquair

NPCC Freedom of Information Officer & Decision Maker

 

National Police Freedom of Information & Data Protection Unit (NPFDU)

PO Box 481, Fareham, PO14 9FS

 

[1]http://www.npcc.police.uk/NationalPolici...

 

T   | 02380 478922

M | 077 685 53447

E   | [2][email address]

W | [3]www.npccc.police.uk

 

NB: Non-work day - Friday

 

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National Counter Terrorism Security Office

1 Attachment

Good afternoon

 

Please find attached NPCC response to your Freedom of Information request.

With kindest regards.

Sherry

 

Sherry Traquair

NPCC Freedom of Information Officer & Decision Maker

 

National Police Freedom of Information & Data Protection Unit (NPFDU)

PO Box 481, Fareham, PO14 9FS

 

[1]http://www.npcc.police.uk/NationalPolici...

 

T   | 02380 478922

M | 077 685 53447

E   | [2][email address]

W | [3]www.npccc.police.uk

 

NB: Non-work day - Friday

 

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References

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1. http://www.npcc.police.uk/NationalPolici...
2. mailto:[email address]
3. http://www.npccc.police.uk/