Use of smart technology to improve maintenance in Council managed social housing

Roedd y cais yn llwyddiannus.

Dear Burnley Borough Council,

I am a post graduate student currently undertaking research in to whether the use of internet enabled 'smart' technology can be utilised to improve the efficiency of maintenance in the social housing sector.

Under the provisions of the Freedom of Information Act 2000, I would therefore be grateful if you could respond to the following questions:

1. Does your authority retain ownership and management of its social housing stock? If not, please could you provide contact details for the Housing Association(s), ALMO's etc., to whom your stock was transferred?

The following questions need only be answered if you continue to own and manage your social housing stock.

2. How many socially rented properties do you currently own?

3. Does the Council currently use any form of internet enabled smart technology to assist in the maintenance of its properties e.g. smoke alarms linked to a portal so maintenance personnel can identify when the alarm has been disconnected/failed? If so, please could you provide details of the types of devices utilised? Would you be willing to discuss your experience in more detail?

4. If the Council is not currently utilising any such technology, has the issue ever been considered? If so, please could you provide details as to why it was not pursued?

I thank you for your consideration of the above queries and I look forward to hearing from you in due course.

Yours faithfully,

Phil Hiscott

Susan Kaewchaluay, Burnley Borough Council

Hello

 

Please find below the response to your Freedom of Information request
below:

 

“1. Does your authority retain ownership and management of its social
housing stock? If not, please could you provide contact details for the
Housing
Association(s), ALMO's etc., to whom your stock was transferred?

The following questions need only be answered if you continue to own and
manage your social housing stock.

2. How many socially rented properties do you currently own?

3. Does the Council currently use any form of internet enabled smart
technology to assist in the maintenance of its properties e.g. smoke
alarms
linked to a portal so maintenance personnel can identify when the alarm
has
been disconnected/failed? If so, please could you provide details of the
types
of devices utilised? Would you be willing to discuss your experience in
more
detail?

4. If the Council is not currently utilising any such technology, has the
issue
ever been considered? If so, please could you provide details as to why it
was
not pursued?

 

Response:

 

Burnley Borough Council is not a stock holding authority.

 

The stock was sold to Calico in 2000.  They are now under the umbrella of
Be-With-Us.

 

[1]www.b-with-us.com  tel. no. 0300 1232200

 

You may, if dissatisfied with the treatment of your request, ask the
council to conduct a review of its decision under the council's complaints
procedure. The review will be carried out by someone who has not been
involved in dealing with your request for information. Please e-mail or
write if you would like a review.

 

If, following the review, you remain dissatisfied with the council's
treatment of your request then you may take your complaint to the
Information Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire
SK9 5AF.

 

 

Regards

Susan Kaewchaluay

Freedom of Information

Link Officer

Susan Kaewchaluay
Team Support Officer
Housing & Dev Control

Ext 3196
01282 425011

[2]Burnley Borough Council

[3]Burnley Borough Council [4]Burnley Investment [5]Burnley Borough
Council

Burnley Borough Council, Town Hall, Manchester Road, Burnley, Lancashire.
BB11 9SA

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