Use of Benefits Management Methodologies

James Crutchley made this Rhyddid Gwybodaeth request to Department for International Development

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Roedd y cais yn llwyddiannus.

Dear Department for International Development,

I am writing to you under a Freedom of Information Act request regarding the use of structured benefits management methodologies.

For clarity, all the following questions relate to benefits management as defined by the Office of Government Commerce (OGC): “the identification, definition, tracking, realisation and optimisation of benefits, usually within a programme”.

Could you please provide me with responses to the following questions set out below?

1. Do you currently or have you in the past used structured benefits management methodologies when delivering a programme, including any of the following?
• Benefits Realisation Management (Bradley, 2006, OGC, 2004)
• The Cranfield Process Model of Benefits Management (Ward et al., 1996)
• Management of Value (OGC, 2010)
• Active Benefits Realisation (Remenyi & Sherwood-Smith, 1998)

2. What is the most commonly used method and why is this method used rather than any of the other methods available?

3. Do you have a benefits management centre of excellence?

4. Do you have a specialist benefits management resource? Please indicate whether this is a permanent or contingent resource.

5. Does your organisation have a centrally managed and consistent framework, with established processes, for defining and tracking benefits realisation?

6. To what extent are business requirements linked to and influenced by benefits?

7. On a scale of 1 to 9, where 1 is not embedded at all and 9 is thoroughly embedded, how well embedded is benefits management within programme management and the development of organisational strategies?

8. Please provide a sample of completed benefits management products, specifically:
• Benefits maps
• Benefits registers
• Benefits management strategies
• Benefits realisation plans
• Benefits profiles

9. If you do not use a structured benefits management approach, please provide a reason as to why this decision has been taken.

Thank you in advance for providing this information and I look forward to receiving your reply within the statutory time limit of 20 working days.

Yours faithfully,

James Crutchley

Department for International Development

Dear Mr Crutchley

Thank you for your request for information which we received on 28
January. We are dealing with it under the terms of the Freedom of
Information Act 2000 and will respond to you directly as soon as possible
and within 20 working days.

Please note that DFID may also publish our response to FOI requests on our
website at

Please contact me if you have any queries, quoting reference number

Yours sincerely

Christine Mackintosh
DFID Openness Unit

UK aid is helping the world's poorest people change their lives.
Please note that from 28 January 2013, DFID’s London headquarters will
move to 22 Whitehall, London, SW1A 2EG. Telephone numbers and e-mail
addresses will not change.
For directions to DFID’s new London Headquarters, click here

Department for International Development

1 Atodiad

Dear Mr Crutchley

Please find attached DFID's response to your Freedom of Information
request F2013-033.

Yours sincerely,

Christine Mackintosh
DFID Openness Unit
DFID London – now at 22 Whitehall, SW1A 2EG