Urgent care centre

Gillian Lansley made this Rhyddid Gwybodaeth request to The Rotherham NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn rhannol lwyddiannus.

Dear The Rotherham NHS Foundation Trust,

What are the longest waiting times for patients waiting to be seen at the uecc over the last two months

What is the structure of the out of hours telephone triage service that you provide

Do you have any doctors or nurses triaging from home.

Are all your doctors allowed to telephone triage
From home?

Yours faithfully,

Gillian Lansley

Freedom of Information,

Dear Ms Lansley

We are writing to acknowledge receipt Wednesday, 27th December 2017 of your request for information under the Freedom of Information Act 2000. Your request has been assigned the following reference number 3794 please could you quote this reference number in any future correspondence relating to your request.

We will endeavor to respond to your request at the earliest opportunity within the statutory 20 working day (25th January 2018) time limit subject to the following constraints:-

(a) The Freedom of Information Act 2000 defines a number of exemptions, which may prevent the release of the information you have requested. If any of the exemption categories apply, the information will not be released to you and we will advise you accordingly, including your rights of appeal.

(b) If the information you have requested contains reference to a third party, we will consult with them prior to making a decision on whether to release the information to you.

Further information is also available from the Information Commissioner at:-

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk

If we can be of any further assistance in the meantime please do not hesitate to contact us.

Yours sincerely

Freedom of Information Office
The Rotherham NHS Foundation Trust

dangos adrannau a ddyfynnir

Freedom of Information,

Dear  Ms Lansley
 
Thank you for your request for information dated 27^th December 2017 under
The Freedom of Information Act 2000 (the FOI Act).
 
Decision:
 
The Rotherham NHS Foundation Trust does hold the information that you have
requested and has decided to release the information requested;
 

Your request: Our response:
   
Dear The Rotherham NHS Foundation
Trust,  
   
What are the longest waiting times for 5hr 6mins
patients  waiting to be seen at the
uecc over the last  two months 
What is the structure of the out of
hours telephone triage service that you 111 -CONTACT  OOH for a Definitive
provide Clinical Assessment 
 
Do you have any doctors or nurses Yes
triaging  from home.  
Are all your doctors allowed to Yes
telephone triage From home?

       
 
We hope the above information satisfies your request
 
If you consider that your request for information has not been properly
handled or if you are otherwise dissatisfied with the outcome of your
request, you can try to resolve this informally with the person who dealt
with your request.
 
If you remain dissatisfied, you may seek an internal review within The
Rotherham NHS Foundation Trust of the issue or the decision. A senior
member of the Trust’s staff, who has not previously been involved in
collating the response to your request, will undertake that review.
Requests for an internal review must be submitted within two months of the
date of receipt of this response and should be addressed to: The Freedom
of Information Office ([1][email address])
 
If you are dissatisfied with the outcome of any internal review conducted
by the Trust, you may complain to the Information Commissioner for a
decision on whether your request for information has been dealt with in
accordance with the FOI Act. The Information Commissioner can be contacted
at:
 
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
 
Telephone: 0303 123 1113
Website: [2]www.ico.org.uk
 
Copyright Notice:
 
We would like to take this opportunity to remind you that information
disclosed under the Freedom of Information Act is still protected by
copyright laws. The disclosure does not give you ‘the applicant’ the right
to breach the copyright of the copyright holder.
 
Any information provided is the property of The Rotherham NHS Foundation
Trust and subject to Intellectual Property and Database Rights.   Any
commercial application or use of this information will be subject to the
provisions of the Re-use of Public Sector Information Regulations 2005.
This means that if you wish to re-use the information provided for
commercial purposes for any reason you must ask us for permission to do
so.
 
The information provided to you from The Rotherham NHS FoundationTrust
should not be used to construct a database for direct marketing purposes
and unsolicited emails infringing the copyright in the material provided
or otherwise processed in contravention of the rights of the named
individuals under the Data Protection Act unless you have our explicit
permission separate to this FOI request.
 
To do so you will need to apply to:
The Rotherham NHS Foundation Trust
Moorgate Road
Rotherham
South Yorkshire
S60 2UD
 
Or via e-mail at: [3][The Rotherham NHS Foundation Trust request email]
 
Yours sincerely
 
Freedom of Information Office
The Rotherham NHS Foundation Trust
 
 
------------------------------ This e-mail and any files that accompany it
are intended only for the appropriate use of the addressee/s, and may
contain information that is privileged, confidential or exempt from
disclosure. If the reader is not an intended recipient, any disclosure,
distribution or any action taken or omitted to be taken in reliance on it,
is prohibited and may be unlawful. If you have received this e-mail in
error, please delete it from your system and notify the sender
immediately. Any views or opinions presented do not necessarily represent
those of the Trust. Any unauthorised disclosure of the information
contained in this e-mail is strictly prohibited, as is use or application
of its contents other than for its intended purpose . Neither Rotherham
NHS Foundation Trust nor the sender accepts responsibility for viruses. It
is your responsibility to scan the email and any attachments.
------------------------------     

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. mailto:[The Rotherham NHS Foundation Trust request email]

Freedom of Information,

Dear  Ms Lansley
 
You recently received a response to your FOI request to Rotherham NHS
Foundation Trust.  We would be grateful if you would complete the short
survey to let us know how we could improve our service.
 

 1. Did you receive all the information requested? (please delete as
appropriate)

 
  Yes   /    No   
 

 2. If your answer to the above question is No, where you satisfied with
the reason why you did not receive all the information requested?
(please delete as appropriate)

 
  Yes   /     No    /      N/A     
 

 3. Did you receive the information requested within the 20 day limit?
(please delete as appropriate)

 
  Yes   /       No             
 

 4. Overall how would you rate our service? (please delete as appropriate)

 
Excellent /   Very Good /    Good  /    Poor 
 

 5. Do you have any suggestions as to how we can improve our service?

 
Yours sincerely
 
Freedom of Information Office
The Rotherham NHS Foundation Trust
 
 
 
------------------------------ This e-mail and any files that accompany it
are intended only for the appropriate use of the addressee/s, and may
contain information that is privileged, confidential or exempt from
disclosure. If the reader is not an intended recipient, any disclosure,
distribution or any action taken or omitted to be taken in reliance on it,
is prohibited and may be unlawful. If you have received this e-mail in
error, please delete it from your system and notify the sender
immediately. Any views or opinions presented do not necessarily represent
those of the Trust. Any unauthorised disclosure of the information
contained in this e-mail is strictly prohibited, as is use or application
of its contents other than for its intended purpose . Neither Rotherham
NHS Foundation Trust nor the sender accepts responsibility for viruses. It
is your responsibility to scan the email and any attachments.
------------------------------