University bus service subsidies

The request was successful.

Dear School of Oriental and African Studies,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

Information Compliance Manager, School of Oriental and African Studies

Dear Adam Hodgson,

Thank you for your request for information which has been received by
SOAS.

We will provide you with the School’s response as soon as possible and
within 20 working days of the date of your request.

Yours sincerely,

David Ogden

Information Compliance Manager

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Information Compliance Manager, School of Oriental and African Studies

FOI2020/063

Dear Adam Hodgson,
 
Thank you for your Freedom of Information Act request of 15 March 2020. I
have reproduced your questions below together with SOAS’s response.

I would like to know:

1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).

Our response

SOAS does not provide subsidies to external bus companies operating
university bus routes, and does not provide its own bus services.

Your right to appeal

I hope that you are satisfied with this response, but if you are not you
can ask me for an informal review within 40 working days of receipt of
this response:
 
Information Compliance Manager
SOAS, University of London
Thornhaugh Street
Russell Square
London WC1H 0XG
United Kingdom
 
Email: [1][SOAS request email]

If it does not prove possible to resolve your complaint informally, I will
arrange for a formal review of the handling of your request according to
the School's procedures. These can be found on SOAS's website at
[2]http://www.soas.ac.uk/infocomp/foi/appea....
 
If you are dissatisfied with SOAS's response following this internal
review, you can apply to the Information Commissioner for a decision on
whether your request has been dealt with in accordance with the
requirements of the Freedom of Information Act or the Environmental
Information Regulations. The Commissioner will normally require you to
have gone through our internal review process first before they consider
your appeal. If the Commissioner finds in your favour, the Commissioner
can require SOAS to release the information to you. The Commissioner can
be contacted at the following address:
 
Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
 
Further information about your right to appeal to the Information
Commissioner is available on the Commissioner's website
([3]http://www.ico.org.uk/).
 
Yours sincerely
 
David Ogden
Information Compliance Manager
--
Information and Technology Directorate
SOAS, University of London
Russell Square, London WC1H 0XG
[4][email address]   [5]http://www.soas.ac.uk/infocomp

The world's leading institution for the study of Asia, Africa and the
Middle East

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