University bus service subsidies

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Dear Royal College of Art,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

ILTS, Royal College of Art

Dear Adam Hodgson,
I'm writing to acknowledge that the Royal College of Art received your
Freedom of Information request on 15 March 2020. We will provide a
response within 20 working days of the date of receipt.
Kind regards,
The FOI Team
Royal College of Art

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ILTS, Royal College of Art

Dear Adam Hodgson,
Regarding your Freedom of Information request submitted to the Royal
College of Art on 15 March 2020, please see our response below.

 1. The RCA pays no subsidies to external bus companies.

 2. Expenditure on shuttle buses between RCA campuses:
2014/15 = £70,469
2015/16 = £69,633
2016/17 = £78,760
2017/18 = £209,541
2018/19 = £234,997

It is not possible to provide a further breakdown of these figures.
The RCA obtains no income from shuttle bus usage; these are provided free
of charge to staff and students. Usage by specific groups is not recorded.
Bus staff salaries are paid by the external company and the RCA does not
have access to this information.

 3. Complaints are recorded in a paper log kept at the RCA’s Kensington campus. College buildings are closed until further notice following advice from the UK Government, and we are therefore not currently able to access this information. Please resubmit your request for this information after the College reopens; updates on the College’s response to the Covid-19 pandemic are being published on the [1]College’s website.

If you are unhappy with the way your request has been handled, you may
make a complaint by writing to me within two calendar months of the date
of this response. Your complaint will be considered by an adjudicator who
was not involved in the original consideration of your request.

 

If you are not content with the outcome of your complaint, you may then
contact the Information Commissioner’s Office: Information Commissioner,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Kind regards,
The FOI Team
Royal College of Art

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