University bus service subsidies

Adam Hodgson made this Rhyddid Gwybodaeth request to Oxford Brookes University as part of a batch sent to 13 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Oxford Brookes University,

I am writing to request information under the Freedom of Information Act 2000.

I would like to know:

1. The subsidies provided by the university, to external bus companies operating university bus routes, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each academic year would be acceptable.

2. The expenditure on, and income from, any university provided bus services, including shuttle buses, for the last 5 complete academic years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income figure for each academic year would be acceptable.

3. The number of complaints received by the university regarding university bus services, for the last 5 complete academic years (2014/15 to 2018/19).

If the data is collected in financial years, rather than academic years, please do provide the information in this format, for the last 5 financial years (including 2018-19 if possible), making it clear which format has been used.

Yours faithfully,

Adam Hodgson

Vanna Leathart, Oxford Brookes University

Dear Mr Hodgson,

Freedom of Information Act Request - our reference 2020-065.

Thank you for your email dated 15 March 2020 requesting information from
Oxford Brookes University about bus service subsidies.

The University will respond on or before 15 April 2020, the date on which
the 20 working day response period permitted by the Freedom of Information
Act ends.

I may need to contact you again if the request needs to be clarified; this
is to ensure that we provide you with the information you require.

Please note that in certain cases some information you have requested may
not be provided to you; this will only be information that can be withheld
by law. In these cases the reasons will be explained to you along with
your copy of any information that can be released to you.

Yours Sincerely

Vanna Leathart
--
Vanna Leathart
University Records Manager
IT Services
Oxford Brookes University
Tel: +44 (0)1865 484046
Please note my normal working days are Tuesday, Wednesday and Thursday.

Vanna Leathart, Oxford Brookes University

Dear Mr Hodgson,

Freedom of Information Act Request - our reference 2020-065.

Further to your email of 15 March 2020 asking for information from Oxford
Brookes University about bus subsidies, I am able to provide the following
information in response to your request.

You asked for:

1. The subsidies provided by the university, to external bus companies
operating university bus routes, for the last 5 complete academic years
(2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Any other subsidy provided
If the breakdown is not possible, a single subsidy figure for each
academic year would be acceptable.

Answer:

Oxford Brookes University offers subsidised travel through private
companies like Stagecoach and Oxford Bus Company so we although we can
provide the amount of thee payments, we cannot break down how it was
allocated.  The figures below cover staff and student travel.
2014/15 - £1,871,800
2015/16 - £1,929,200
2016/17 - £1,988,400
2017/18 - £2,049,300
2018/19 - £2,100,500

2. The expenditure on, and income from, any university provided bus
services, including shuttle buses, for the last 5 complete academic
years (2014/15 to 2018/19), broken down by the following where possible:
o Student travel
o University staff travel
o Bus staff salary
o Equipment costs, covering vehicles and facilities
o Any other operating costs
If the breakdown is not possible, a single expenditure and single income
figure for each academic year would be acceptable.

Answer:

Oxford Brookes University does not operate any of its own buses.

3. The number of complaints received by the university regarding
university bus services, for the last 5 complete academic years (2014/15
to 2018/19).  

Answer:

All complaints are sent directly to the operating companies.

If this information does not address your requirements under the Freedom
of Information Act or you wish to complain about any aspect of the
handling of this request, then you should contact the undersigned in the
first instance. Should you remain dissatisfied, then you may apply for an
internal review by contacting the Director of Marketing and Communications
at Oxford Brookes University, Headington Campus, Gipsy Lane, Oxford OX3
OBP (email: [1][email address] ).  Your request for internal
review should be submitted to us within 40 working days of receipt by you
of this response. 

During the independent review the handling of your information request
will be reassessed by staff who were not involved in providing you with
this response. If you remain dissatisfied with the handling of your
request or complaint, you have a right to appeal to the Information
Commissioner at The Information Commissioner's Office, Wycliffe House,
Water Lane, Wilmslow, Cheshire SK9 5AF. Further contact information and
details of the role and powers of the Information Commissioner can be
found on the Commissioner's website: [2]http://www.ico.org.uk/ 

Please note that the Information Commissioner is unlikely to investigate
your case until the University’s internal review process has been
completed.

Yours sincerely

Vanna Leathart

--
Vanna Leathart
University Records Manager
IT Services
Oxford Brookes University
Please note my normal working days are Tuesday, Wednesday and Thursday.

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/