Universal Credit appeals guidance

Roedd y cais yn llwyddiannus.

Dear Department for Work and Pensions,

I would like copies of any guidance and process documents pertaining to how a Universal Credit claim is managed once a Tribunal overturns a decision refusing Universal Credit.

I am particularly interested in when a Case Manager should be allocated to the case, but would like to understand the entire process.

Yours faithfully,

Dan Manville

DWP freedom-of-information-requests, Adran Gwaith a Phensiynau

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

dangos adrannau a ddyfynnir

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

no-reply@dwp.ecase.co.uk on behalf of DWP Strategy Freedom of Information, Adran Gwaith a Phensiynau

1 Atodiad

Dear Dan Manville,

I am writing in response to your request for information, received 12th
June.

Yours sincerely,

DWP Central FoI Team

Gadawodd S. Gwilliam anodiad ()

I note that they have very (un)helpfully sent you a link to the DMG which is for legacy (historic?) benefits and not for UC.

Could it be that the ADM does not cover appeals?

Gadawodd Dan Manville anodiad ()

To be honest the discussion of the process in the reply addressed my enquiry; I needed to know how the activities are passed from the DRT to the local service centres. I hadn't looked at the links.

I would, however, expect something from the Common Appeals Procedure Guidance...