Unit Diagrams
Dear Abellio East Midlands Limited,
Do you have an folder for the unit diagrams for all of your services.
Yours faithfully,
Ryan Barker
Ref: ET1061909
Dear Customer
Thank you for your email. We aim to respond to all contacts within 5 working days, but during busier periods this may take up to 20 working days.
If you contact is regarding the current Coronavirus situation including ticket refunds and travel information, full details are available on our website - www.eastmidlandsrailway.co.uk/covid-19. We will ensure that this page is updated regularly.
Delayed journey?
If you are contacting us about a delay to your journey, the fastest and easiest way to get this processed is by using our online portal. Please visit our website and re-submit your claim using the following link https://www.eastmidlandsrailway.co.uk/he...
To help you understand how the changes will affect how we collect and manage your data in relation to your contact with the Customer Service Centre, you can view our Complaints Handling Procedure by visiting
https://www.eastmidlandsrailway.co.uk/he....
Kind regards
East Midlands Railway Customer Service Centre
Ref: ET1061909
Hi Ryan
Thanks for your email of 25 July 2021.
We can check to see if it's possible to send something to you. Could you please let us know why you are requesting this?
Thanks for getting in touch and we look forward to hearing from you.
Kind regards
Claire Betts
Customer Service Executive
Tel: 03457 125678
Email: [East Midlands Railway request email]
Dear Ryan Barker,
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Dear Abellio East Midlands Limited,
sorry for the late reply basically im have a game that im trying to make as realistic as possible.
Yours faithfully,
Ryan Barker
Ref: ET1069755
Dear Customer
Thank you for your email. We aim to respond to all contacts within 5 working days, but during busier periods this may take up to 20 working days.
If you contact is regarding the current Coronavirus situation including ticket refunds and travel information, full details are available on our website - www.eastmidlandsrailway.co.uk/covid-19. We will ensure that this page is updated regularly.
Delayed journey?
If you are contacting us about a delay to your journey, the fastest and easiest way to get this processed is by using our online portal. Please visit our website and re-submit your claim using the following link https://www.eastmidlandsrailway.co.uk/he...
To help you understand how the changes will affect how we collect and manage your data in relation to your contact with the Customer Service Centre, you can view our Complaints Handling Procedure by visiting
https://www.eastmidlandsrailway.co.uk/he....
Kind regards
East Midlands Railway Customer Service Centre
Dear Abellio East Midlands Limited,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Abellio East Midlands Limited's handling of my FOI request 'Unit Diagrams'.
I havent had a response for this request weather or not i could have the information,
A full history of my FOI request and all correspondence is available on the Internet at this address: http://www.whatdotheyknow.com/request/un...
Yours faithfully,
Ryan Barker
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