Unit Diagrams

Ryan Barker made this Rhyddid Gwybodaeth request to Abellio East Midlands Limited
You only have a right in law to access information about the environment from this authority


This request has been closed to new correspondence. Contact us if you think it should be reopened.

Yn disgwyl am adolygiad mewnol gan Abellio East Midlands Limited o'u triniaeth o'r cais hwn.

Dear Abellio East Midlands Limited,

Do you have an folder for the unit diagrams for all of your services.

Yours faithfully,

Ryan Barker

Contact - East Midlands Railway, Abellio East Midlands Limited

Ref: ET1061909

Dear Customer

Thank you for your email. We aim to respond to all contacts within 5 working days, but during busier periods this may take up to 20 working days.

If you contact is regarding the current Coronavirus situation including ticket refunds and travel information, full details are available on our website - www.eastmidlandsrailway.co.uk/covid-19. We will ensure that this page is updated regularly.

Delayed journey?
If you are contacting us about a delay to your journey, the fastest and easiest way to get this processed is by using our online portal. Please visit our website and re-submit your claim using the following link https://www.eastmidlandsrailway.co.uk/he...

To help you understand how the changes will affect how we collect and manage your data in relation to your contact with the Customer Service Centre, you can view our Complaints Handling Procedure by visiting
https://www.eastmidlandsrailway.co.uk/he....

Kind regards

East Midlands Railway Customer Service Centre

dangos adrannau a ddyfynnir

Contact - East Midlands Railway, Abellio East Midlands Limited

Ref: ET1061909

Hi Ryan

Thanks for your email of 25 July 2021.

We can check to see if it's possible to send something to you. Could you please let us know why you are requesting this?

Thanks for getting in touch and we look forward to hearing from you.

Kind regards

Claire Betts
Customer Service Executive

Tel: 03457 125678
Email: [East Midlands Railway request email]

dangos adrannau a ddyfynnir

Customer Service Centre Manager,

Dear Ryan Barker,

East Midlands Railway is continually seeking to improve its customer
experience and it would be great if you could let us know how you feel
about your recent contact with our Customer Service team.

We would very grateful if you could complete the following survey
which should take no longer than 5 minutes to complete.

Follow this link to the Survey: 
[1]Take the Survey

Or copy and paste the URL below into your internet browser:
https://eastmidlandstrains.eu.qualtrics....

Follow the link to opt out of future emails:
[2]Click here to unsubscribe

Please be assured that your responses and any details you provide will be
treated in the strictest confidence and will not be shared with other
parties.  

Thank you very much for your assistance.

Customer Service Centre Manager

Note: The email address that this survey has been sent from is not
monitored. If you do have any further feedback, please contact us at
[East Midlands Railway request email]

References

Visible links
1. https://eastmidlandstrains.eu.qualtrics....
2. https://eastmidlandstrains.eu.qualtrics....

Dear Abellio East Midlands Limited,

sorry for the late reply basically im have a game that im trying to make as realistic as possible.

Yours faithfully,

Ryan Barker

Contact - East Midlands Railway, Abellio East Midlands Limited

Ref: ET1069755

Dear Customer

Thank you for your email. We aim to respond to all contacts within 5 working days, but during busier periods this may take up to 20 working days.

If you contact is regarding the current Coronavirus situation including ticket refunds and travel information, full details are available on our website - www.eastmidlandsrailway.co.uk/covid-19. We will ensure that this page is updated regularly.

Delayed journey?
If you are contacting us about a delay to your journey, the fastest and easiest way to get this processed is by using our online portal. Please visit our website and re-submit your claim using the following link https://www.eastmidlandsrailway.co.uk/he...

To help you understand how the changes will affect how we collect and manage your data in relation to your contact with the Customer Service Centre, you can view our Complaints Handling Procedure by visiting
https://www.eastmidlandsrailway.co.uk/he....

Kind regards

East Midlands Railway Customer Service Centre

dangos adrannau a ddyfynnir

Dear Abellio East Midlands Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Abellio East Midlands Limited's handling of my FOI request 'Unit Diagrams'.

I havent had a response for this request weather or not i could have the information,

A full history of my FOI request and all correspondence is available on the Internet at this address: http://www.whatdotheyknow.com/request/un...

Yours faithfully,

Ryan Barker