Unit and Crew diagrams and schedule cards for Norwich to Crewe services

Max West made this Rhyddid Gwybodaeth request to Direct Rail Services Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn rhannol lwyddiannus.

Dear Direct Rail Services Limited,

Please can you provide the driver and unit diagrams and schedule cards for the Norwich Crown Point to Crewe Basford hall Services when you hauled the ex Greater Anglia Class 90s, Mk3s and DVTs.

I believe that some of them were just driven by the leading 90 unit, however some I understand were hauled by DRS 37s.

Anything you could provide will be greatly appreciated.

Yours faithfully,

Max West

Communications,

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DRS Communications Department

 

 

 

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Direct Rail Services Limited
Herdus House, Westlakes Science and Technology Park, Moor Row, Cumbria,
CA24 3HU

Registered No. 3020822

Amanda Robson,

Good Morning

 

Thank you for your Freedom of Information Request which we received on the
19^th May 2020

 

We are currently processing this for you and will respond in due course.

 

If, in the meantime, you have any further questions or queries, please do
not hesitate in contacting me at [1][email address]

 

Kind Regards

 

Amanda Robson

FOI Manager / Trainee Legal Officer / Data Protection Officer

Direct Rail Services, Regents Court,
Baron Way, Carlisle CA6 4SJ

[mobile number]

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Direct Rail Services Limited
Herdus House, Westlakes Science and Technology Park, Moor Row, Cumbria,
CA24 3HU

Registered No. 3020822

References

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1. mailto:[email address]

Freedom Of Information,

1 Atodiad

Dear Mr West

 

Thank you for your recent Freedom of Information Act request, requesting
the following information:

 

“the driver and unit diagrams and schedule cards for the Norwich Crown
Point to Crewe Basford hall Services when you hauled the ex Greater Anglia
Class 90s, Mk3s and DVTs.

I believe that some of them were just driven by the leading 90 unit,
however some I understand were hauled by DRS 37s.”

 

After speaking with the relevant departments within the company, I have
found the following information for you:

 

Please find attached a copy of the diagrams used on that particular
service, unfortunately I have been unable to locate the driver cards for
this service.

 

I would also like to apologise for the time taken to reply to you, but as
you are aware many normal working practices have been disrupted by the
current COVID-19 situation.

 

If you are unhappy with the way your request for information has been
handled, you can request the NDA carry out an internal review, in the
first instance contact [1][email address]

 

If you remain dissatisfied with the handling of your request or complaint
you have a right to appeal to the Information Commissioner at:

 

[2]Ico.org.uk. 

 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

 

If you require any further information, please do not hesitate in
contacting me.

 

Kind Regards

 

Amanda Robson

Data Protection Officer / FOI

Direct Rail Services, Regents Court,
Baron Way, Carlisle CA6 4SJ

[mobile number]

At DRS we work flexibly - so whilst it suits me to email now, I do not
expect a response or action outside of your own working hours.

 

This e-mail contains references to employees or individuals, please treat
this information as private & confidential and for your information only. 
The content of this e-mail should not be shared.

 

From: Communications
Sent: 19 May 2020 14:50
To: Freedom Of Information <[3][email address]>
Subject: FW: Freedom of Information request - Unit and Crew diagrams and
schedule cards for Norwich to Crewe services

 

Hi,

 

I have no idea what any of these things are. Do we keep this information?

 

Sorry.

 

Thanks, Andrew

 

From: Max West <[4][FOI #665959 email]>
Sent: 19 May 2020 09:02
To: Communications <[5][Direct Rail Services Limited request email]>
Subject: Freedom of Information request - Unit and Crew diagrams and
schedule cards for Norwich to Crewe services

 

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directly.

Dear Direct Rail Services Limited,

Please can you provide the driver and unit diagrams and schedule cards for
the Norwich Crown Point to Crewe Basford hall Services when you hauled the
ex Greater Anglia Class 90s, Mk3s and DVTs.

I believe that some of them were just driven by the leading 90 unit,
however some I understand were hauled by DRS 37s.

Anything you could provide will be greatly appreciated.

Yours faithfully,

Max West

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