UK SBS Charges for the IT it provides to MRC

The request was partially successful.

Dear Medical Research Council,

Re: UK Shared Business Service (UK SBS) charges for all IT services to each individual Research Council

Under the FOI Act I want to know how much UK SBS has charged your Research Council for all the IT services that you take from UK SBS. This is including but not limited to the provision, support, updating development, management and maintaining of IT services to Research Council staff in the financial years 2015-16, 2016-17 and currently in 2017 (April to October). I also want to know how many people in your Research Council that UK SBS provided IT support to during each of those time periods.

I would also like to know the following from UK SBS
1) how many permanent, temporary and contract staff that UK SBS has employed in each of the financial periods above to provide, support, develop, manage and maintain IT services to Research Council staff
2) The total cost of these staff to UK SBS in each of the financial periods above
3) The process that UK SBS follows to ensure that it gives good value for money for its services as it spends what is essentially public money
4) How much the UK SBS Chief Technology Officer has been paid (approximately eg by salary scale or band) for each of the financial periods above, including details of any bonuses in these time periods

Yours faithfully,

Paul Smith

Dear Mr Smith,

 

MRC Reference FOI 2017-051

 

Thank you for your Freedom of Information request.

 

We will investigate what information is available and respond in due
course.

 

Yours sincerely,

 

Michael Cherrington

FOI Officer

Medical Research Council

www.mrc.ac.uk

e-mail: [1][Medical Research Council request email]

 

Dear Mr Smith,

 

MRC Reference 2017-051

 

Thank you for your Freedom of Information Act (FOIA) request of 4th
November 2017 in which you asked for information relating to UK SBS and
the IT services it provides to the MRC.

 

The services that are provided to the MRC by UK SBS Ltd are part of a
package of services which includes HR, finance, procurement and grants
services as part of a Shared Services arrangement.

 

The MRC does not receive IT services from UK SBS Ltd, although the
provision of systems to support HR, finance, procurement and grants do
form part of the service that we receive.

 

The MRC does not hold any of the information that you have requested
relating to numbers of staff, costs of staff, and UK SBS processes. This
information can be obtained from UK SBS, whose contact details can be
found at: [1]http://www.uksbs.co.uk/contact/Pages/def...  

 

I hope you are satisfied that this response has been handled
appropriately; if not you may appeal using the MRC's complaints procedure.
Details are on the MRC website at:
[2]http://www.mrc.ac.uk/about/information-s.... You may
contact the MRC Complaints Officer at:

 

The Complaints Officer,

Medical Research Council,

14th Floor, One Kemble Street.

London,

WC2B 4AN.

email: [3][email address]      

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire,

SK9 5AF.

Telephone: 0303 123 1113.

Website: [4]www.ico.org.uk     

 

There is no charge for making an appeal.

 

Yours sincerely,

 

Michael Cherrington

FOI Officer

Medical Research Council

[5]www.mrc.ac.uk

e-mail: [6][Medical Research Council request email]

 

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