Trust HomeChoice waiting list

N.Siddle made this Rhyddid Gwybodaeth request to Cheshire West and Chester Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Cheshire West and Chester Council,
I would be grateful if you would provide me with an up to date copy of the Cheshire West and Chester housing waiting list, broken down by area (I have a particular interest in the villages, but would also like the city and urban figures by area if these are available).
To avoid confusion, I would appreciate the figures by 'households' of 1,2,3,4 etc people.
I would also appreciate an indication of what percentage of people are registered with more than one Local authority and where more than one person in the same family has more than one application with the Trust.

Yours faithfully,

N.Siddle

Cheshire West and Chester Council

RE: Your request under the Freedom of Information Act 2000

Case Reference: 101001804897

Dear Mr Siddle

Thank you for your email 4th February 2014.

It will be treated as a request within the meaning of the Act: this means that we will send you a full response within 20 working days, either supplying you with the information which you want, or explaining to you why we cannot supply it.

If we need any further clarification or there is any problem we will be in touch.

In the meantime if you wish to discuss this further please contact me. It would be helpful if you could quote the log number 1804897.

Yours sincerely

Scott Robertson
FOI Unit

Solutions Team

Cheshire West and Chester Council

dangos adrannau a ddyfynnir

FOI West, Cheshire West and Chester Council

3 Atodiad

Dear Mr Siddle

Thank you for your request for information which has been logged as
1804897.

 

I can confirm that your request has been dealt with under the Freedom of
Information Act 2000 (FOIA).

 

 

For the purposes of clarity I now reproduce your request with our
responses appended beneath:

 

I would be grateful if you would provide me with an up to date copy of the
Cheshire West and Chester housing waiting list, broken down by area (I
have a particular interest in the villages, but would also like the city
and urban figures by area if these are available).

To avoid confusion, I would appreciate the figures by 'households' of
1,2,3,4 etc people.

Response –

Please see the attached excel spreadsheet which we believe answers your
request:

I would also appreciate an indication of what percentage of people are
registered with more than one Local authority and where more than one
person in the same family has more than one application with the Trust.

 

Response

The FOIA relates to information that is recorded either by writing or
electronically.  Cheshire West and Chester Council do not hold this
information.

 

The Council considers that your request has been answered in full by
either confirming that information is not held, providing you with the
information requested, or explaining why any information has been withheld
and the reasons for any redaction.    Where applicable, the Council has
also told you the reasons for the delay in responding to your request.

 

If you are unhappy with the way your request for information has been
handled you can request a review by writing to the Solutions Team within
40 working days from the date of the Council’s response.  You are entitled
to a review by the Council if:

·         You are dissatisfied with the Council’s explanation of why the
application was not dealt with within the 20 working day time limit.

·         All the information requested is not being disclosed and you
have not received an explanation why some information is not being
disclosed.

·         A reason for the disclosures under the request being refused is
not received.

·         You consider that exemptions have been wrongly applied, and/or

·         You consider that a fee has been wrongly applied.

Please set out your grounds for seeking a review together with what
specific part of your request those grounds apply to and the outcome you
are seeking.  The Council reserves the right to ask you for clarification
of the grounds for your review request if the grounds are not clear, and
to delay commencing the review if such grounds are not provided.

 

The Solutions Team can be contacted by email via: 
[1][Cheshire West and Chester Council request email] or at the following address:

 

Solutions Team

Cheshire West and Chester Council

HQ

58 Nicholas Street

Chester

CH1 2NP

 

The Solutions Team will acknowledge a request for an internal review
within 5 working days and complete the review as soon as possible and no
later than 40 working days from receipt of the request.

 

More information about the Council’s internal review process can be found
via:
[2]http://www.cheshirewestandchester.gov.uk...

 

If you remain dissatisfied following the outcome of your review, you have
a right of appeal to the Information Commissioner at:

 

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: [3]www.ico.gov.uk

 

There is no charge for making an appeal.

Yours sincerely

 

 

David P Finlay

The Solutions Team

HQ Building

4th floor

Chief Executives Office

Te: 01244-972235

 

dangos adrannau a ddyfynnir

References

Visible links
1. mailto:[Cheshire West and Chester Council request email]
2. http://www.cheshirewestandchester.gov.uk...
3. http://www.ico.gov.uk/

Dear FOI West,
You advise that you have attached an Excel file but there appear to be 3 attached files, none of which are in XL and none of which I can open. You have sent two image files in.emz and .png formats and an .mso data file. I would be grateful if you send the data in a straightforward Excel file.

Thank you
Yours sincerely,

N.Siddle

FOI West, Cheshire West and Chester Council

1 Atodiad

Dear Mr Siddle

I sincerely apologise for the inaccessible documents sent to you.  I
attach the Excel spreadsheet as requested.

I trust that this has not caused you too much trouble.

Yours sincerely

David P Finlay

The Solutions Team

HQ Building

4th floor

Chief Executives Office

Te: 01244-972235

 

dangos adrannau a ddyfynnir

Gadawodd Ray McHale anodiad ()

Completely incomprehensible. Data from all over the country?

Dear FOI West,
Thank you for this spreadsheet. It would have been helpful to have some sort of explanation of what the columns represent. I assume that the inclusion of addresses as far apart as Blairgowrie and Southend reflects the requests by people from such areas to come and live in CWaC rather than any entitlement to do so? I would be grateful if you could advise exactly what they do mean.
I understand why house identities have not been provided, but the inconsistent formatting of addresses is an obvious source of potential error and double counting. Please advise what steps are taken to eliminate such errors.
I am also confounded by what seems to be a total mismatch between the overall total (6289 - which is presumably considered to be the current need) and anything that appears anywhere in the Strategic Housing Assessment 2013 where it is concluded that the shortfall is 714 pa. Please provide an explanation of the relationship between these two figures and how the Council uses them to determine that actual need.

Yours sincerely,

N.Siddle

FOI West, Cheshire West and Chester Council

Dear Mr Siddle
We are only required by the legislation to provide recorded information in written or electronic form as we hold it. Our systems are designed to help us provide services not to provide statistical evidence and we are not required to change the documentation to fit the requesters requirements.
Although a lot of what you request is explanation and opinion I will in accordance with the legislation to advise and assist.
I will contact my colleagues and get back to you when possible.
Yours sincerely
David P Finlay
The Solutions Team
HQ Building
4th floor
Chief Executives Office
Te: 01244-972235

dangos adrannau a ddyfynnir

FOI West, Cheshire West and Chester Council

Dear Mr Siddle

I refer to your request of 26.2.2014 for an explanation of parts of the
information we forwarded to you in relation to request 1804897.

The answers I have received are as follows:

 

Question -Thank you for this spreadsheet. It would have been helpful to
have some sort of explanation of what the columns represent. I assume that
the inclusion of addresses as far apart as Blairgowrie and Southend
reflects the requests by people from such areas to come and live in CWaC
rather than any entitlement to do so? I would be grateful if you could
advise exactly what they do mean.

 

Response - There is no clear and reliable indicator on the housing
register database to allow us to accurately answer what specific area the
app wants to move into.  The two address columns represents where the
applicants is applying from, i.e. their current address.  This will at
least give an indication of where they live.  As we have employed a new
operating system in October 2013, this does include an indication of
‘areas of preference’ – however as the majority of the active applicants
had existing applications in from before this date, the database will not
hold accurate information in this field and therefore it cannot be used
for this purpose. The data provided is the ‘next best’ data to take a
view.

 

Question - I understand why house identities have not been provided, but
the inconsistent formatting of addresses is an obvious source of potential
error and double counting. Please advise what steps are taken to eliminate
such errors.

 

Response - The ability to prevent user error in completing web entry forms
is not possible. 

 

Question - I am also confounded by what seems to be a total mismatch
between the overall total (6289 - which is presumably considered to be the
current need) and anything that appears anywhere in the Strategic Housing
Assessment 2013 where it is concluded that the shortfall is 714 pa. Please
provide an explanation of the relationship between these two figures and
how the Council uses them to determine that actual need.

 

The figure on the housing register quoted, reflects those that meet the
defined ‘housing need’ criteria as set out in the allocations policy.

 

The Council considers that your request has been answered in full by
either confirming that information is not held, providing you with the
information requested, or explaining why any information has been withheld
and the reasons for any redaction.    Where applicable, the Council has
also told you the reasons for the delay in responding to your request.

 

If you are unhappy with the way your request for information has been
handled you can request a review by writing to the Solutions Team within
40 working days from the date of the Council’s response.  You are entitled
to a review by the Council if:

·         You are dissatisfied with the Council’s explanation of why the
application was not dealt with within the 20 working day time limit.

·         All the information requested is not being disclosed and you
have not received an explanation why some information is not being
disclosed.

·         A reason for the disclosures under the request being refused is
not received.

·         You consider that exemptions have been wrongly applied, and/or

·         You consider that a fee has been wrongly applied.

Please set out your grounds for seeking a review together with what
specific part of your request those grounds apply to and the outcome you
are seeking.  The Council reserves the right to ask you for clarification
of the grounds for your review request if the grounds are not clear, and
to delay commencing the review if such grounds are not provided.

 

The Solutions Team can be contacted by email via: 
[1][Cheshire West and Chester Council request email] or at the following address:

 

Solutions Team

Cheshire West and Chester Council

HQ

58 Nicholas Street

Chester

CH1 2NP

 

The Solutions Team will acknowledge a request for an internal review
within 5 working days and complete the review as soon as possible and no
later than 40 working days from receipt of the request.

 

More information about the Council’s internal review process can be found
via:
[2]http://www.cheshirewestandchester.gov.uk...

 

If you remain dissatisfied following the outcome of your review, you have
a right of appeal to the Information Commissioner at:

 

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: [3]www.ico.gov.uk

 

There is no charge for making an appeal.

Yours sincerely

David P Finlay

The Solutions Team

HQ Building

4th floor

Chief Executives Office

Te: 01244-972235

 

dangos adrannau a ddyfynnir

References

Visible links
1. mailto:[Cheshire West and Chester Council request email]
2. http://www.cheshirewestandchester.gov.uk...
3. http://www.ico.gov.uk/

Dear FOI West,
Thank you for your reply, particularly for the additional clarification.
There is just one outstanding point which may have arisen due to ambiguity in my phrasing. Where you say
"Response - The ability to prevent user error in completing web entry forms is not possible", I accept this. But what I was actually asking was " what procedures are in place to weed out any double counting, given that applicants' original form filling may be less than precise".
I would be grateful if you could clarify this last remaining point for me

Yours sincerely,

N.Siddle

FOI West, Cheshire West and Chester Council

Mr Siddle
Thank you for your email. I will make enquiries and get back to you.
Yours sincerely
David P Finlay
The Solutions Team
HQ Building
4th floor
Chief Executives Office
Te: 01244-972235

dangos adrannau a ddyfynnir

FOI West, Cheshire West and Chester Council

Mr Siddle
We have received the following information from the officers responsible for the table in response to your request below

'I still think the original statement is a relevant answer to this question. The report I have conducted to get a rough figure is not precise, but aims to give as closer figure as possible, as the report had to be run from the address fields (and there are 6 of them) and there is no way of preventing duplication in these free-text fields.

To be clear, this does not mean that there may be duplicate applications. Applications from the same person or household will be weeded out through other means at the point of verification.'

I trust that this now answers your enquiry in full.
Yours sincerely
David P Finlay
The Solutions Team
HQ Building
4th floor
Chief Executives Office
Te: 01244-972235

dangos adrannau a ddyfynnir

Dear FOI West,
Thank you for this response. I appreciate that this is probably as much information as is reasonably to hand. It does, however, concern me that the 'weeding out' of duplicates (if any) comes at a later stage than the compilation of the figures which are used to assess demand and which feed into the applications made by developers for permission to build (and specifically on Green Belt land).
Having made that point, I will now close this enquiry

Yours sincerely,

N.Siddle