Tree Maintenance Contract

Mae'r ymateb i'r cais hwn wedi cael ei oedi. Although not legally required to do so, we would have expected Network Homes to have responded by (manylion)

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Tree Maintenance Procurement.:
http://ted.europa.eu/udl?uri=TED:NOTICE:...

The details we require are:
• Suppliers who applied for inclusion and were successful at the PQQ & ITT stages
• Actual spend on this contract per annum
• Could you please provide a copy of the service specification?
• Has a decision been made yet on whether the contract is being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely,

Ian

Customer Service - Network Homes, Network Homes

1 Atodiad

Thank you for getting in touch with us. Our Customer Service Team will respond within 5 working days.

Please make sure you provide your full identification details including your full name, address and date of birth to comply with Data Protection regulations. If missing, we will ask you for these before responding to your query.

Did you know you can now access a range of online services at any time of the day, via your My Network Homes account? My Network Homes is a safe and secure way of contacting us, checking your account balance, raising a service request or just finding out information about your home.

For now, only residents who have a tenancy with Network Homes can register and set up an account. Only the main tenant on the tenancy agreement can register for a My Network Homes account and use the full online services.

Please note: My Network Homes is currently not available to Leaseholders, Shared Owners or tenants in intermediate rent or SmartRent properties with Network Homes.

You can also ask us questions via our dedicated Customer Service Twitter account (@AskNetworkHomes), and Facebook Page (Network Homes), or leave us feedback by providing a Google Review (just search Network Homes on Google).

For any emergency queries, please call us on 0300 373 3000.

Customer Services, Network Homes

Good afternoon Ian

Thank you for your email, I apologise for the delay in response.

I have logged your request to our Neighbourhood Team under reference
841555, please allow them 5 working days to respond.

If you have any further queries please contact us, anyone in the team can
help.

I hope you have a nice day.

Kind regards,
Shannon

dangos adrannau a ddyfynnir

Dear Customer Services,

Can someone respond to my request from April, please?

Yours sincerely,

Ian Hitt

Customer Service - Network Homes, Network Homes

Thank you for getting in touch with us. Our Customer Service Team will
respond within 5 working days.

Please make sure you provide your full identification details including
your full name, address and date of birth to comply with Data Protection
regulations. If missing, we will ask you for these before responding to
your query.

Did you know you can now access a range of online services at any time of
the day, via your My Network Homes account? My Network Homes is a safe and
secure way of contacting us, checking your account balance, raising a
service request or just finding out information about your home.

For now, only residents who have a tenancy with Network Homes can register
and set up an account. Only the main tenant on the tenancy agreement can
register for a My Network Homes account and use the full online services.

Please note: My Network Homes is currently not available to Leaseholders,
Shared Owners or tenants in intermediate rent or SmartRent properties with
Network Homes.

You can also ask us questions via our dedicated Customer Service Twitter
account (@AskNetworkHomes), and Facebook Page (Network Homes), or leave us
feedback by providing a Google Review (just search Network Homes on
Google).

For any emergency queries, please call us on 0300 373 3000.

Customer Services, Network Homes

Good Morning Ian,

Thank you for your email and hope you are well.

I have spoken to the Neighbourhood team and it has been advised that we
would not provide this information.

I apologise for any inconvenience this causes.

Please do not hesitate to contact us if you require any further
assistance, anyone on the team can help.

Kind regards,
Sophie

dangos adrannau a ddyfynnir