Transport Service Information

The request was successful.

Dear Hillingdon Borough Council,

Can you please provide me with information on the following category of service (a category of service would be classed as an area of business within the Council, for example Transport or Social Care):

1) Does the Local Authority currently operate any form of supplier framework (a supplier framework would be classed as a list of enrolled and accredited companies or individuals that provide goods or services to the Local Authority) for:
a. SEN Transport
b. Home to School
c. Taxi Services
d. Transport for Adult Care

2) If the Council does operate a supplier framework, how many suppliers are listed on the framework?:
a. SEN Transport
b. Home to School
c. Taxi Services
d. Transport for Adult Care –

3) How many transport routes are there?
a. SEN Transport –
b. Home to School –
c. Taxi Services –
d. Transport for Adult Care

4) What is the volume of people using the transport service either monthly or over an academic year?
a. SEN Transport –
b. Home to School –
c. Taxi Services –
d. Transport for Adult Care

5) Do you use technology to monitor passenger usage of the transport service?
a. SEN Transport –
b. Home to School –
c. Taxi Services –
d. Transport for Adult Care

6) If yes to the previous question; What is the technology and its renewal date?
a. SEN Transport –
b. Home to School –
c. Taxi Services –
d. Transport for Adult Care

7) What is the value of the transport service spend for the following?
a. SEN Transport
b. Home to School
c. Taxi Services
d. Transport for Adult Care

8) What is the volume of spend identified/ recovered from ‘Ghost Routes’ for the pervious Academic Year? A Ghost Route is a service that has been commissioned but has no service recipients.
a. SEN Transport –
b. Home to School –
c. Taxi Services –
d. Transport for Adult Care

Yours faithfully,

Mohin Taha

SCH FOI, Hillingdon Borough Council

Dear Mohin Taha,
I am writing in response to your request for information under the Freedom
of Information Act 2000, received 22/10/2021
Under the Freedom of Information Act 2000 we have 20 working days to
respond to your requests.  Therefore, the deadline for our response is
19/11/2021
“Your request for information may be delayed due to urgent operational
responses to dealing with Covid_19 priorities. We apologise for any
inconvenience this may cause. We do remain committed to responding to your
request and will respond as soon as we are able. Should our response to
your request breach the statutory timeframe and you remain unhappy with
our response, you have the right to complain to the Information
Commissioners Office. Their contact details are Information Commissioner's
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF”.
If we require further information or clarification from you to assist us
in responding to your request, or if we require a fee to be paid before we
can respond we will contact you shortly.
Yours sincerely
Michelle Barber
Members Liaison Officer /FOI Officer
Resident Services

--------------------------------------------------------------------------

From: Mohin Taha <[FOI #801714 email]>
Sent: 22 October 2021 10:27
To: FOI <[Hillingdon Borough Council request email]>
Subject: Freedom of Information request - Transport Service Information
 
[You don't often get email from
[FOI #801714 email]. Learn why this is important at
[1]http://aka.ms/LearnAboutSenderIdentifica...

Dear Hillingdon Borough Council,

Can you please provide me with information on the following category of
service (a category of service would be classed as an area of business
within the Council, for example Transport or Social Care):

1) Does the Local Authority currently operate any form of supplier
framework (a supplier framework would be classed as a list of enrolled and
accredited companies or individuals that provide goods or services to the
Local Authority) for:

a. SEN Transport

b. Home to School

c. Taxi Services

d. Transport for Adult Care

2) If the Council does operate a supplier framework, how many suppliers
are listed on the framework?:

a. SEN Transport

b. Home to School

c. Taxi Services

d. Transport for Adult Care –

3) How many transport routes are there?

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

4) What is the volume of people using the transport service either monthly
or over an academic year?

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

5) Do you use technology to monitor passenger usage of the transport
service?

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

6) If yes to the previous question; What is the technology and its renewal
date?

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

7) What is the value of the transport service spend for the following?

a. SEN Transport

b. Home to School

c. Taxi Services

d. Transport for Adult Care

8) What is the volume of spend identified/ recovered from ‘Ghost Routes’
for the pervious Academic Year? A Ghost Route is a service that has been
commissioned but has no service recipients.

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

Yours faithfully,

Mohin Taha

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #801714 email]

Is [Hillingdon Borough Council request email] the wrong address for Freedom of Information
requests to Hillingdon Borough Council? If so, please contact us using
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show quoted sections

FOI, Hillingdon Borough Council

FOI 9072657
Dear Mohin Taha, 

I am writing in response to your request for information below. 

  

Does the Local Authority currently operate any form of supplier framework
(a supplier framework would be classed as a list of enrolled and
accredited companies or individuals that provide goods or services to the
Local Authority) for: a. SEN Transport b. Home to School c. Taxi Services
d. Transport for Adult Care
The Council operates a DPS. The Council's sourcing portal
is [1]https://www.capitalesourcing.com.
If the Council does operate a supplier framework, how many suppliers are
listed on the framework?: a. SEN Transport b. Home to School c. Taxi
Services d. Transport for Adult Care –
18 providers are utilised from those admitted to the DPS.
How many transport routes are there? a. SEN Transport – b. Home to School
– c. Taxi Services – d. Transport for Adult Care
Effective October 2021 - a) 262, d) 7. Figures for b) and c) are part of
a) and cannot be separated.

What is the volume of people using the transport service either monthly or
over an academic year? a. SEN Transport – b. Home to School – c. Taxi
Services – d. Transport for Adult Care

Year-to-date Academic Year 2021/22 - a) 924, d) 47. 

Do you use technology to monitor passenger usage of the transport service?
a. SEN Transport – b. Home to School – c. Taxi Services – d. Transport for
Adult Care

Yes.

If yes to the previous question; What is the technology and its renewal
date? a. SEN Transport – b. Home to School – c. Taxi Services – d.
Transport for Adult Care

Mobisoft - 30/11/2022 with option to extend one further year to
30/01/2023.

What is the value of the transport service spend for the following? a. SEN
Transport b. Home to School c. Taxi Services d. Transport for Adult Care

c10.2m Forecast 21/22 Financial Year

What is the volume of spend identified/ recovered from ‘Ghost Routes’ for
the pervious Academic Year? A Ghost Route is a service that has been
commissioned but has no service recipients. a. SEN Transport – b. Home to
School – c. Taxi Services – d. Transport for Adult Care

Nil - unused routes were suspended at no cost.

If you have any queries regarding this matter, please do not hesitate to
contact me. 

If you wish to request an internal review of our response you should
write, within 2 months, to:

Office Managing Partner, Legal Services, Civic Centre, High St, Uxbridge,
UB8 1UW (or via email to [2][Hillingdon Borough Council request email] marked for the attention
of the Office Managing Partner).

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply to the Information Commissioner for a decision. The
Information Commissioner can be contacted at: Information Commissioner’s
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. 

Kind regards, 
Data Protection & Freedom of Information Officer | London Borough of
Hillingdon | Legal Services 3E/04
Tel: 01895 55 6351 | FOI Email: [3][Hillingdon Borough Council request email] | SAR
Email: [4][email address
Address: London Borough of Hillingdon Civic Centre, Uxbridge, UB8 1UW

--------------------------------------------------------------------------

From: SCH FOI <sch[Hillingdon Borough Council request email]>
Sent: 26 October 2021 17:09
To: [FOI #801714 email]
<[FOI #801714 email]>
Cc: FOI <[Hillingdon Borough Council request email]>
Subject: FOI 9072657 - From: Mohin Taha - Due: 19th November 2021
 
Dear Mohin Taha,
I am writing in response to your request for information under the Freedom
of Information Act 2000, received 22/10/2021
Under the Freedom of Information Act 2000 we have 20 working days to
respond to your requests.  Therefore, the deadline for our response is
19/11/2021
“Your request for information may be delayed due to urgent operational
responses to dealing with Covid_19 priorities. We apologise for any
inconvenience this may cause. We do remain committed to responding to your
request and will respond as soon as we are able. Should our response to
your request breach the statutory timeframe and you remain unhappy with
our response, you have the right to complain to the Information
Commissioners Office. Their contact details are Information Commissioner's
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF”.
If we require further information or clarification from you to assist us
in responding to your request, or if we require a fee to be paid before we
can respond we will contact you shortly.
Yours sincerely
Michelle Barber
Members Liaison Officer /FOI Officer
Resident Services

--------------------------------------------------------------------------

From: Mohin Taha <[FOI #801714 email]>
Sent: 22 October 2021 10:27
To: FOI <[Hillingdon Borough Council request email]>
Subject: Freedom of Information request - Transport Service Information
 
[You don't often get email from
[FOI #801714 email]. Learn why this is important at
[5]http://aka.ms/LearnAboutSenderIdentifica...

Dear Hillingdon Borough Council,

Can you please provide me with information on the following category of
service (a category of service would be classed as an area of business
within the Council, for example Transport or Social Care):

1) Does the Local Authority currently operate any form of supplier
framework (a supplier framework would be classed as a list of enrolled and
accredited companies or individuals that provide goods or services to the
Local Authority) for:

a. SEN Transport

b. Home to School

c. Taxi Services

d. Transport for Adult Care

2) If the Council does operate a supplier framework, how many suppliers
are listed on the framework?:

a. SEN Transport

b. Home to School

c. Taxi Services

d. Transport for Adult Care –

3) How many transport routes are there?

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

4) What is the volume of people using the transport service either monthly
or over an academic year?

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

5) Do you use technology to monitor passenger usage of the transport
service?

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

6) If yes to the previous question; What is the technology and its renewal
date?

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

7) What is the value of the transport service spend for the following?

a. SEN Transport

b. Home to School

c. Taxi Services

d. Transport for Adult Care

8) What is the volume of spend identified/ recovered from ‘Ghost Routes’
for the pervious Academic Year? A Ghost Route is a service that has been
commissioned but has no service recipients.

a. SEN Transport –

b. Home to School –

c. Taxi Services –

d. Transport for Adult Care

Yours faithfully,

Mohin Taha

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[FOI #801714 email]

Is [Hillingdon Borough Council request email] the wrong address for Freedom of Information
requests to Hillingdon Borough Council? If so, please contact us using
this form:

[6]https://gbr01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[7]https://gbr01.safelinks.protection.outlo...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[8]https://gbr01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections