Dear Sir/Madam

Thank you for your request for information about :

Municipal Waste and Software Applications

Received on 09/05/2022

This request has been formally logged in our FOI management system and has been assigned the reference REQ10131.
You should receive a reply to your request within the statutory time limit of 20 working days.

Please remember to quote the reference number REQ10131 in any future communications.

Yours sincerely,
Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad

Dear D Patrick,

Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.

Your request – REQ10131

I can confirm that we hold information that falls within the scope of your
request. The answers to your questions have been provided in Red Text
below.

Under the Freedom of Information Act 2000, I kindly request the following
information in the context of domestic waste bin/sack collection services,
as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils? No

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them. Refuse and garden waste collections are
delivered in house, kerbside recycling service (dry recycling and food
waste) are outsourced to a contractor – Wastesavers.

3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:

a. Yotta

b. Bartec Collective

c. Whitespace/Powersuite

d. Selected Interventions / Echo

e. Core (Suez)

f. Webaspx

g. Other: [please name]

Response: Mayrise

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire? Rolling Contract

What main software do you use for operational management of:

5 Grounds/parks maintenance No specific management software

6. Street cleansing Tranman Civica

7. Pest control No service provided

8. Cemeteries Epiloge

9. Playgrounds and play equipment PSSLIVE

10. Geographic Information System (GIS) Astun Technology – (iShare and
iShare GIS intranet and internet open-source web mapping solution),
MapInfo and QGIS (Quantum GIS)

11 Customer Relationship Management (CRM) MCS (My City Services)

I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.

If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. To contact the Information Commissioner
click [1]HERE.

For future reference, all Freedom of Information requests can now be
submitted via the link below.

[2]www.newport.gov.uk/foi

Kind regards

Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

References

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