Thank you for your email to the Metropolitan Police Service Data Office.

 

Please note the Data Office Triage Team operate Monday to Friday only.
This department is closed during bank holidays.

We receive a very high volume of requests that we endeavour to respond to
as quickly as possible, we respectfully ask you to bear with us while we
respond to all the emails received prior to yours. You will receive a
response in due course.

 

The following types of applications are processed by this department:

 

• Right of Access Requests (Formerly Subject Access Requests)

• Freedom of Information Act Requests

• Association of British Insurers/NPCC Memorandum of Understanding
Requests

• Right to Erasure and Right to Rectification Requests

• Requests under the Environmental Information Regulations 2000

 

If your enquiry relates to something else, please visit www.met.police.uk
or the quick links provided below:

 

I.            Road traffic collision requests *(1)

II.           Sarah’s Law – Registered sex offender data  *(2)

III.          Clare’s Law – Domestic violence offender data   *(3)

IV.         Disclosure for family court proceedings   *(4)

V.           Third party disclosures for family court proceedings  *(5)

VI.         The Publication Scheme (published FOI responses)  *(6)

VII.        Legal Aid requests  *(7)

 

 

*(1) 
https://www.met.police.uk/rqo/request/cr...

*(2) 
https://www.met.police.uk/rqo/request/ri...

*(3) 
https://www.met.police.uk/advice/advice-...

*(4) 
https://www.met.police.uk/rqo/request/ri...

*(5) 
https://www.met.police.uk/rqo/request/ri...

*(6)  
https://www.met.police.uk/foi-ai/af/acce...

*(7) 
https://www.met.police.uk/rqo/request/ri...

NOTICE - This email and any attachments are solely for the intended
recipient and may be confidential. If you have received this email in
error, please notify the sender and delete it from your system. Do not
use, copy or disclose the information contained in this email or in any
attachment without the permission of the sender. Metropolitan Police
Service (MPS) communication systems are monitored to the extent permitted
by law and any email and/or attachments may be read by monitoring staff.
Only specified personnel are authorised to conclude binding agreements on
behalf of the MPS by email and no responsibility is accepted for
unauthorised agreements reached with other personnel. While reasonable
precautions have been taken to ensure no viruses are present in this
email, its security and that of any attachments cannot be guaranteed.

Information Rights Unit
PO Box 313
Sidcup
DA15 0HH

 

Email: [1][The Met request email]

 

[2]www.met.police.uk

 

Your ref: 
Our ref: 01/FOI/22/025045

 

06/06/2022

 

 

 

Dear Mr Richard Norrie

 

Freedom of Information Act 2000 Acknowledgement -
Reference: 01/FOI/22/025045

 

I write in connection with your request for information which was received
by the Metropolitan Police Service (MPS) on 31/05/2022. I note you seek
access to the following information:

 

Dear Metropolitan Police Service (MPS),

Can you please tell me how much it costs on average to record and deal
with a report of a non-crime hate incident?

Can you also tell me what the average time spent on such a thing is?

 

Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act). You will receive a response within the
statutory timescale of 20 working days as defined by the Act.

 

Due to an increase in the volume of work received by the Data Office we
regret to inform you that we have fallen behind in our processing and are
experiencing delays.

 

We can assure you we are working as fast as we can to process your request
and we are looking into ways to increase our staffing to accommodate the
increase of work received by the MPS.

 

If you have any further enquiries concerning this matter, please contact
us at [3][The Met request email], quoting the reference number above. Should
your enquiry relate to the logging or allocations process we will be able
to assist you directly and where your enquiry relates to other matters
(such as the status of the request) we will be able to pass on a message
and/or advise you of the relevant contact details. 

 

Yours sincerely

 

 

Data Office Triage Team

Information Rights Unit

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

 

You have the right to require the Metropolitan Police Service (MPS) to
review their decision.

 

Prior to lodging a formal complaint you are welcome to discuss the
response with the case officer who dealt with your request.  

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
the MPS made under the Freedom of Information Act 2000 (the Act) regarding
access to information you can lodge a complaint with the MPS to have the
decision reviewed.

 

Complaints should be made in writing, within forty (40) working days from
the date of the refusal notice, and addressed to:

 

FOI Complaint

Information Rights Unit

PO Box 313

Sidcup

DA15 0HH

[4][The Met request email] 

 

In all possible circumstances the MPS will aim to respond to your
complaint within 20 working days.

 

The Information Commissioner

 

After lodging a complaint with the MPS if you are still dissatisfied with
the decision you may make application to the Information Commissioner for
a decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

 

For information on how to make application to the Information Commissioner
please visit their website at www.ico.org.uk.  Alternatively, write to or
phone:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113

 

MP02/22      OFFICIAL SENSITIVE

 

 

 

When responding, please ensure you reply
to [5][email address] only.

 

Kind regards,

 

PD

 

On behalf of

Data Office - Triage Team

Information Rights Unit

Metropolitan Police Service

PO Box 313, Sidcup, DA15 0HH

📧 [6][email address]

 

NOTICE - This email and any attachments are solely for the intended
recipient and may be confidential. If you have received this email in
error, please notify the sender and delete it from your system. Do not
use, copy or disclose the information contained in this email or in any
attachment without the permission of the sender. Metropolitan Police
Service (MPS) communication systems are monitored to the extent permitted
by law and any email and/or attachments may be read by monitoring staff.
Only specified personnel are authorised to conclude binding agreements on
behalf of the MPS by email and no responsibility is accepted for
unauthorised agreements reached with other personnel. While reasonable
precautions have been taken to ensure no viruses are present in this
email, its security and that of any attachments cannot be guaranteed.

References

Visible links
1. mailto:[The Met request email]
2. http://www.met.police.uk/
3. mailto:[The Met request email]
4. mailto:[The Met request email]
5. mailto:[email address]
mailto:[email address]
6. mailto:[email address]
mailto:[email address]

 

      Official Sensitive

 

Information Rights Unit
PO Box 313
Sidcup
DA15 0HH

 

Email: [1][The Met request email]

 

[2]www.met.police.uk

 

Our ref: 01/FOI/22/025045

 

10/06/2022

 

 

 
 

 

Dear Mr Norrie

 

Freedom of Information Request Reference No: 01/FOI/22/025045

 

Please see the attached in respect of your Freedom of Information request
referenced above.

 

Yours sincerely

 

Ruth Binfor

 

 

      Official Sensitive

References

Visible links
1. mailto:[The Met request email]
2. http://www.met.police.uk/