Dear Mr Bryant

TfL Ref: FOI-2450-1920

Thank you for your request received by Transport for London (TfL) on 13
November 2019 asking for information about bus consultations.

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

A response will be sent to you by 12 December 2019. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

dangos adrannau a ddyfynnir

Dear L Bryant

TfL Ref: FOI-2450-1920

Thank you for your clarified request received by Transport for London
(TfL) on 13 November 2019 asking for information about consultations.

Your request has been considered in accordance with the requirements of
the Freedom of Information and our Information Access Policy. I can
confirm we do hold the information you requested. You asked:

Under Freedom of Information, can you release the consultation results of
the New Bus for London?

The New Bus for London consultation ran between 16 December 2011 and
closed on 31 January 2012. This consultation received 106 responses via
the online questionnaire. Of this 100 respondents had viewed the bus, 4
had not, 1 viewed it online and 1 did not answer.

The results of the closed question analysis of this consultation are as
follows:

·         How often do you use buses in London?

Response % of respondents that selected this response
A) Once a week 16%
B) Once a day 14%
C) More than once a day 25%
E) Other 43%
Not Answered 1%

·         What do you think about the overall design of the bus? - The
open rear platform:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 9%
2 5%
3 8%
4 22%
5 49%
No response 7%

·         What do you think about the overall design of the bus? - Three
door boarding:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 10%
2 6%
3 11%
4 20%
5 42%
No response 11%

·         What do you think about the overall design of the bus? –
Exterior styling:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 12%
2 5%
3 9%
4 25%
5 41%
No response 8%

·         What do you think about the overall design of the interior? -
Lower deck seating layout:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 11%
2 8%
3 20%
4 27%
5 26%
No response 8%

·         What do you think about the overall design of the interior? -
Seat pattern:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 8%
2 6%
3 8%
4 32%
5 37%
No response 9%

·         What do you think about the overall design of the interior? -
Lighting:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 7%
2 5%
3 8%
4 26%
5 41%
No response 13%

·         What do you think about the overall design of the interior? -
Colour Scheme:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 8%
2 5%
3 7%
4 18%
5 52%
No response 11%

·         What do you think about the overall design of the interior? -
Two staircases:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 8%
2 2%
3 8%
4 18%
5 53%
No response 11%

·         What do you think about the overall design of the interior? -
Accessibility:

Respondents could choose an answer on a sliding scale of 1 (don’t like),
up to 5 (Like it a lot)

Score % of respondents that selected this score
1 7%
2 3%
3 7%
4 27%
5 42%
No response 14%

The open question “Do you have any other comments or suggestions relating
to the new bus?” was responded to by 93 people.

Please see the attached information sheet for details of your right to
appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

General Counsel

Transport for London

dangos adrannau a ddyfynnir