Temporary Labour Spend

The request was successful.

Dear City of York Council,

Please could you provide me with the following information:

- temporary agency labour spend on call centre/ contact centre spend in the last 12 months.
- a breakdown of the agencies that you used for call centre/ contact agency staff.
- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

Yours faithfully,

Ellyn Johnson

foi@york.gov.uk, City of York Council

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Regards
Customer Feedback Team

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Carricker, Eilidh, City of York Council

2 Attachments

Good morning,

 

Please find attached a response to your recent FOI regarding temporary
labour spend in the contact centre.

 

Many thanks

 

 

Eilidh Carricker | Customer & Resident Services Manager    
t: 01904 553564 / 07983 949816| e: [1][email address]

 

City of York Council  |  Customer  & Business Support Services

 West Offices|Station Rise | York YO1 6GA

[2]www.york.gov.uk | [3]facebook.com/cityofyork | [4]@CityofYork

 

 

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Help protect the environment! - please don't print this email unless you
really need to.

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