Dear Philip Mansfield

Thank you for your request for information, below, which was received by the Council (24/08/2022) and we will answer your request under the Freedom of Information Act 2000. The FOI Act obliges us to respond to requests promptly, and in any case no later than 20 working days (by 22/09/2022) unless it is necessary to consider the public interest, in which case a full response must be provided within such a time as is reasonable in the circumstances and I will write to you again if this occurs.

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future correspondence.

Yours sincerely

Information Compliance Team
Legal Services
Delivery
Bracknell Forest Council
Tel: 01344 352000
Email: [Bracknell Forest Borough Council request email]
Web: www.bracknell-forest.gov.uk

dangos adrannau a ddyfynnir

From: [1][email address]

Sent:    15^th September 2022

Subject: Freedom of Information response No: 454

Dear Philip Mansfield

I am writing to confirm that the council has completed the processing of
your request for information.

Please find below a copy of your request, followed by the Council’s
response.

Request

1.      Telephony and UC/ Collaboration

a.      Please confirm the manufacturer of your telephony system(s) that
are currently in place

b.      When is your contract renewal date?

c.      Who maintains your telephony system(s)?

d.      Do you use Unified Communications or Collaboration tools , if so
which ones?

2.      Microsoft

a)      What Microsoft 365 licence do you have across the business e.g.
E3, E5

b)      Which partner looks after your Microsoft tenant?

c)      Where do you host your applications?  Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?

3.      Storage

a.      Does your organisation use on-premise or cloud storage or both?

b.      Please confirm the on-premise hardware manufacturer

c.      Please confirm your cloud storage provider

d.      What is your annual spend on cloud storage?

e.      How do you back up your data and with who e.g. Backup as a Service

Response

See Attached

You may also find it helpful to refer to our web page
[2]https://www.bracknell-forest.gov.uk/busi...
which contains other helpful information as well.

If you have any queries about this matter please contact me. Please
remember to quote the reference number above in any future communications.

Please note that your request may itself be the subject of a FOI request
and will be disclosed in that event.

If you are unhappy with the service you have received in relation to our
handling of your request you can request an internal review.

Requests for an internal review must be made in writing, and within 40
working days from the date the authority issued an initial response to
your request. Public authorities are not obliged to accept internal
reviews after this date.

Requests for internal reviews should be acknowledged and the target date
for responding will be advised usually within 20 working days. In the
event that clarification of an internal review is required from the
applicant the normal 20 working day time period will not begin until it
has been received.

When requesting an internal review, please include your reference number,
the date of your original request and your contact details. Please also
include an explanation of why you are dissatisfied with our response.
Requests for an internal review should be sent to:
[3][Bracknell Forest Borough Council request email]

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commission can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

Yours
sincerely                                                              
                                                                                       
                                                                                       

Information Compliance
Team                                                                                                                
                                                                                                                
                                                                                                                

Legal
Services                                                                                                                
                                                                                                                

Delivery                                                                                                                
                                                                                                                
                                                                                                                

Bracknell Forest
Council                                                                        

Tel: 01344
352000                                                                                                                
                                                                                                                

Email:
[4][Bracknell Forest Borough Council request email]                                                                                                                

Web: [5]www.bracknell-forest.gov.uk

dangos adrannau a ddyfynnir

References

Visible links
1. mailto:[email address]
2. https://www.bracknell-forest.gov.uk/busi...
3. mailto:[Bracknell Forest Borough Council request email]
4. mailto:[Bracknell Forest Borough Council request email]
5. http://www.bracknell-forest.gov.uk/