Telephony & Storage

The request was successful.

Dear Northern Care Alliance NHS Foundation Trust,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Yours faithfully,

Philip Mansfield

Anisa Akthar,

Good morning,

Thank you for your recent Freedom of Information requests made in relation to information held by the Northern Care Alliance NHS Foundation Trust.

In accordance with Trust policy and the requirements of the Freedom of Information Act 2000, a period of 20 working days is assigned for processing your request. [Working days within the NHS refers to Mon-Fri.] We will provide you with an explanation if we find that there is any reason why this period may extend beyond the period prescribed by the Act.

Please contact us if you have any queries regarding the procedure.

Freedom of Information Office
Northern Care Alliance NHS Foundation Trust
Bury | Oldham | Rochdale | Salford

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Link: [1]File-List

Good afternoon,

 

The Trust has now completed collation of data to support a response to
your recent Freedom of Information requests for the Northern Care Alliance
NHS Foundation Trust.

 

Details requested have been attached to this email.

 

As part of the disclosure log, all responses to Freedom of Information
requests are posted on the Trust’s website. Please click on the link below
to view the response to your request.

 

[2]https://www.northerncarealliance.nhs.uk/...

 

We trust these details will assist with your enquiries.  If we can be of
any further assistance in the future, please do not hesitate to contact us
again.

 

Questionnaire

 

As a Trust we are keen to monitor and improve the services we offer. We’d
be grateful if you could take the time to answer the following questions
and provide us with any other feedback that may assist us with this
process:

 

           

┌─────────────────────────────────────────────────────────────────┬──────┐
│Were you satisfied with the handling of your request?     │YES/NO│
├─────────────────────────────────────────────────────────────────┼──────┤
│Was your request handled in a timely manner?               │YES/NO│
├─────────────────────────────────────────────────────────────────┼──────┤
│Were you provided with sufficient information to assist you with │YES/NO│
│your request? │ │
└─────────────────────────────────────────────────────────────────┴──────┘

            
                                                                                  

 

Yours Sincerely

            
                                                                                  

 

 

Freedom of Information Office

Northern Care Alliance NHS Foundation Trust

Bury | Oldham | Rochdale | Salford

 

 

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