Technology Enabled Care Solutions

[Name Removed] (Ataliwyd y cyfrif) made this Freedom of Information request to Aberdeen City Health and Social Care Partnership as part of a batch sent to 31 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn rhannol lwyddiannus.

[Name Removed] (Ataliwyd y cyfrif)

Dear Aberdeen City Health and Social Care Partnership,

FREEDOM OF INFORMATION REQUEST

I would be grateful if you could provide the following information related to Technology Enabled Care services:

1. Total number of Memrabel devices provided to service users.
2. Total number of Pivotell devices provided to service users.
3. Assessment used to assess for technology enabled care devices.
4. List of technology enabled care solutions currently funded by the council
4. Average wait for assessment for technology enabled care solutions.
5. Average wait for social care assessment.

Please do not hesitate to contact me should you require any clarification.

Yours faithfully,

[Name removed] [Name removed]

ACHSCPEnquiries, Aberdeen City Health and Social Care Partnership

Dear [Name removed],

I have forwarded to our Complaints, Rights & Enquiries Team who will process your Freedom of Information request.

Thanks,

Kind regards,

Sarah Gibbon
Executive Assistant to Chief Officer | Aberdeen City Health & Social Care Partnership
Business Hub 8 | 1st Floor North | Marischal College
M 07810 657645 | T 01224 522647

 Got an idea? Let’s hear it - https://ahscp.hunchbuzz.com

dangos adrannau a ddyfynnir

Foi Enquiries, Aberdeen City Health and Social Care Partnership

1 Atodiad

Dear Mr [Name removed],

 

Thank you for your request for information, made under Section 1(1) of the
Freedom of Information (Scotland) Act (FOISA), and received on 22 February
2019.

 

We would like to ask you to clarify your request so that we can identify
and locate the information which you have requested. Under Section 1(3) of
the FOISA, we do not have to supply you with the requested information
until you have provided us with more detail in this respect.

 

1. Total number of Memrabel devices provided to service users.

2. Total number of Pivotell devices provided to service users.

We would be extremely grateful if you could clarify if it current
information you are looking for? i.e. the total number of devices
currently being provided to service users. Or is it information per year
you are interested in? For example, the total number of devices provided
to service users in 2018?

 

3. Assessment used to assess for technology enabled care devices.

We would be extremely grateful if you could clarify what recorded
information you are requesting here?

 

4. Average wait for assessment for technology enabled care solutions.

5. Average wait for social care assessment.

We would be extremely grateful if you could clarify if you are looking for
current information  here? i.e. the current average wait for assessment.
Or is it information per year you are interested in? For example, the
average wait for assessment in 2018?

 

Clarifying these points will help us to be sure we are providing, where
possible, the information you are interested in.  Please note we will keep
your request on file for 20 working days whilst we await your
clarification.  It can often be helpful to discuss your request with a
member of our team who may be able to help you frame your request or
explain more about how ACC holds its information; if this is something you
feel may be helpful please do call us, and we will be happy to assist you.

 

We look forward to hearing from you.

 

Yours sincerely,

 

Grant Webster

Access to Information Officer

 

 

Grant Webster |Access to Information Officer

Aberdeen City Council | Access to Information Team | Customer Feedback
|Customer

Marischal College |Business Hub 17,  3^rd Floor | Broad Street | Aberdeen
| AB10 1AQ

 

Dial: 01224 522166

[1]www.aberdeencity.gov.uk | Twitter: @AberdeenCC |
Facebook.com/AberdeenCC

 

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References

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1. http://www.aberdeencity.gov.uk/

[Name Removed] (Ataliwyd y cyfrif)

Dear Foi Enquiries,

Please see my clarification as requested:

Question 1 & 2:
the total number of devices currently being provided to service users.

Question 3:
Please provide me with a copy of the assessment documentation used to assess for technology enabled care devices.

Question 4 & 5:
Current average wait for assessment

Yours sincerely,

[Name removed] [Name removed]

Foi Enquiries, Aberdeen City Health and Social Care Partnership

2 Atodiad

Dear [Name removed] [Name removed] <[FOI #555058 email]>

 

Information enquiry reference FOI-19-0299 - Care Solutions

 

Many thanks for your recent clarification of your information request,
which we received on 27 February 2019.

 

The scheduled date for our response to your request for information is on
or before 27 March 2019.

 

Please do not hesitate to contact us should you have any queries in the
meantime.

 

Yours sincerely,

 

Claire Barranger-Clark

 

 

[1]ACC_Crest_for Claire Barranger-Clark | Senior Access to Information
mac email Officer

Aberdeen City Council | Access to Information Team |
Customer Feedback |Customer

Marischal College |Business Hub 17,  3^rd Floor | Broad
Street | Aberdeen | AB10 1AQ

 

Dial: 01224 522166

[2]www.aberdeencity.gov.uk | Twitter: @AberdeenCC |
Facebook.com/AberdeenCC

 

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
2. http://www.aberdeencity.gov.uk/

Foi Enquiries, Aberdeen City Health and Social Care Partnership

3 Atodiad

Dear Mr [Name removed],

 

Thank you for your clarified information request of 26 February 2019. 
Aberdeen City Council (ACC) has completed the necessary search for the
information requested. Our response is now detailed below.

 

I would be grateful if you could provide the following information related
to Technology Enabled Care services:

 

1. Total number of Memrabel devices currently being provided to service
users.

2. Total number of Pivotell devices currently being provided to service
users.

3. Please provide me with a copy of the assessment documentation used to
assess for technology enabled care devices.

4. List of technology enabled care solutions currently funded by the
council.

5. Current average wait for assessment for technology enabled care
solutions.

This information is held by Bon Accord Care which is a separate legal
entity to Aberdeen City Council under the Freedom of Information
(Scotland) Act 2002 (FOISA).  Should you wish to contact Bon Accord Care
for this information, the contact details are available on their website
at: [1]http://bonaccordcare.org/corporate-infor...

 

ACC is unable to provide you with information for Questions 1 to 5 above
in relation to Technology Enabled Care services, as it is not held by
ACC.  In order to comply with its obligations under the terms of Section
17 of the FOISA, ACC hereby gives notice that this information is not held
by it. 

 

6. Current average wait for social care assessment.

= 4.9 days

 

Number of clients and length of time of wait for assessment to begin:

 

[2]cid:image002.gif@01D4DA7C.E5548B30

 

INFORMATION ABOUT THE HANDLING OF YOUR REQUEST

 

ACC handled your request for information in accordance with the provisions
of the Freedom of Information (Scotland) Act 2002. Please refer to the
attached PDF for more information about your rights under FOISA.

 

We hope this helps with your request.

 

Yours sincerely,

 

Anna Buchan

Access to Information Officer

     
[3]ACC_Crest_for mac Anna Buchan | Access to Information Officer
email
Aberdeen City Council | Access to Information Team |
Customer Feedback |Customer

Marischal College | 3^rd Floor | Broad Street |
Aberdeen | AB10 1AQ

 

Dial: 01224 522166

[4]www.aberdeencity.gov.uk | Twitter: @AberdeenCC |
Facebook.com/AberdeenCC

 

 

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. http://bonaccordcare.org/corporate-infor...
4. http://www.aberdeencity.gov.uk/