Taxi and Private Hire

The request was partially successful.

Dear Knowsley Metropolitan Borough Council,

Please can you supply me with the following info.

Number of PHV's for the last 5 years (2010-2015)
Number oh HV's for the last 5 years (2010-2015)

Number of PHD's for the last 5 years (2010-2015)
Number of HVD's for the last 5 years (2010-2015)

Number of PHV's this year (2016)
Number of HV's this year(2016)
Number of PHD's this year (2016)
Number of HVD's this year (2016)

Please can you also provide details on how many people who are currently in the process of being licensed (new applications)

With Knowsley changing knowledge test please can you give info on how much as a percentage licence applications have changed since new system.

Yours faithfully,
Steven

Freedom of Information, Knowsley Metropolitan Borough Council

Dear Steven,

 

Thank you for your Freedom of Information request.  In order for us to log
your request I would be grateful if you could submit your full  name. 
This is following ICO guidelines, please see below.

 

Section 8 states that a request for information should state the name of
the applicant. This means the applicant’s real name. Therefore a request
made by an applicant using a pseudonym is not valid and the public
authority would not be obliged to deal with the request. Similarly the
Commissioner is not obliged to deal with a complaint made using a
pseudonym as technically he has no legal authority to consider such
complaints

 

NOTE: This is not an Is this a valid What would the ICO’s approach likely
exhaustive list. request? to be?

Example

 
The applicant only No Albeit that the Act only states that
uses one name e.g. “the” name of the applicant is
Adrian or initials required rather than ‘the full’ name
e.g. S.P.H. of the applicant, the Commissioner
would not consider it unreasonable to
ask for a full name to be provided.
This is also appropriate given that
it could lead to unnecessary
confusion/delay/possible data
protection breaches if applicants
cannot be distinguished from one
another.

 

Kindest regards,

 

Freedom of Information

Knowsley MBC

Archway Road

Huyton

Knowsley

Merseyside

L36 9UX

 

 

 

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Dear Freedom of Information,

To confirm my name is Steven Mercer

Yours sincerely,

Steven Mercer

Freedom of Information, Knowsley Metropolitan Borough Council

Dear Mr Mercer,

Thank you for your email received on 15 June 2016 requesting information about Taxi and Private Hire.

I have recorded your request for information under reference F2016.06.2412.

This has been passed to the relevant service and you will receive a response by 13 July 2016.

In line with guidance published by the Information Commissioner’s Office, the council may make a charge for the provision of information – for example in order to cover the costs of postage (in line with the relevant postal charges) or charges for printing and copying (which will reflect photocopying charges levied by the council’s public libraries) or if this falls within the regulations of an EIR (Environmental Information).

You will be informed if a fee is to be applied before information is to be provided.

If you need further information please contact me.

Kind regards,

Freedom of Information
Knowsley MBC
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

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Dear Knowsley Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Knowsley Metropolitan Borough Council's handling of my FOI request 'Taxi and Private Hire'.

kmbc have not answered my request in a timely manner!

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/t...

Yours faithfully,

Steven

KMBC Have your say, Knowsley Metropolitan Borough Council

Dear Mr Mercer

 

Thank you for taking the time to contact us. 

 

We will give you a full response within 15 working days.  If this is not
possible, we will write to you within this time to explain why and let you
know how long a full response will take.  

 

I have attached a copy of the complaints procedure below

 

[1]https://secured.knowsley.gov.uk/Document...

 

regards

 

 

Gill Ryan

Business Support Assistant

Customer Liaison Team

 

 

This e-mail and any attachments are confidential. It may contain
privileged information and is intended for the named recipient(s) only. It
must not be distributed without consent. If you are not one of the
intended recipients, please notify the sender immediately and do not
disclose, distribute, or retain this email or any part of it and do not
take any action based on it.
Unless expressly stated, opinions in this email are those of the
individual sender, and not of Knowsley MBC. Legally binding obligations
can only be created for, or be entered into on behalf of, Knowsley MBC by
duly authorised officers or representatives.
Knowsley MBC excludes any liability whatsoever for any offence caused, any
direct or consequential loss arising from the use, or reliance on, this
e-mail or its contents. We believe but do not warrant that this e-mail and
any attachments are virus free. You must therefore take full
responsibility for virus checking and no responsibility is accepted for
loss or damage arising from viruses or changes made to this message after
it was sent. Knowsley MBC reserves the right to monitor and/or record all
e-mail communications through its network in accordance with relevant
legislation.

References

Visible links
1. https://secured.knowsley.gov.uk/Document...

Dear KMBC Have your say,

Hi the original request was made on 16th June, I am dissatisfied with the time it has taken to process my request. Please can you confirm that you are going to conduct an internal review to find out why my request is taking so long to fulfil?

I'd appreciate it if you could ask the person who is responsible for sending this info does so without delay.

Thanks
Steven Mercer

KMBC Have your say, Knowsley Metropolitan Borough Council

Thank you for using our online services.

We will give you a full response to your complaint within 15 working days unless your complaint contains an allegation or relates to a Children’s social care complaint. If this is the case we will provide you with a response within 10 working days. If it is not possible to respond within the appropriate timescale we will write to you to explain why and let you know how long a full response will take.

If you have submitted a request for a service, your form will be passed to the relevant service area for action. If necessary, they will contact you directly with any updates.

If you would like more information about our Have Your Say policy, please click on the below link.

The Have Your Say 2016.<https://secured.knowsley.gov.uk/Document...> provides further information about how we deal with comments, compliments and complaints.

Kind regards

Customer Liaison Team

KMBC Have your say, Knowsley Metropolitan Borough Council

Dear Mr Mercer

 

To enable me to provide you with a response to your request for an
Internal Review of your Freedom of information request – Taxi and Private
Hire.

 

Would you be so kind as to provide your full postal address or your
personal email address, to enable the Council to provide you with the
response.

 

For information, a copy of the Council’s complaint’s policy is available
using the link below:

 

[1]http://www.knowsley.gov.uk/get-in-touch/...

 

 

Regards

 

 

Gill Ryan

Business Support Assistant

Customer Liaison Team

 

 

 

 

 

 

 

This e-mail and any attachments are confidential. It may contain
privileged information and is intended for the named recipient(s) only. It
must not be distributed without consent. If you are not one of the
intended recipients, please notify the sender immediately and do not
disclose, distribute, or retain this email or any part of it and do not
take any action based on it.
Unless expressly stated, opinions in this email are those of the
individual sender, and not of Knowsley MBC. Legally binding obligations
can only be created for, or be entered into on behalf of, Knowsley MBC by
duly authorised officers or representatives.
Knowsley MBC excludes any liability whatsoever for any offence caused, any
direct or consequential loss arising from the use, or reliance on, this
e-mail or its contents. We believe but do not warrant that this e-mail and
any attachments are virus free. You must therefore take full
responsibility for virus checking and no responsibility is accepted for
loss or damage arising from viruses or changes made to this message after
it was sent. Knowsley MBC reserves the right to monitor and/or record all
e-mail communications through its network in accordance with relevant
legislation.

References

Visible links
1. http://www.knowsley.gov.uk/get-in-touch/...

Dear KMBC Have your say,

55 Bradley Road
Litherland
Liverpool
L217QE

[email address]

Yours sincerely,

Steven

KMBC Have your say, Knowsley Metropolitan Borough Council

Thank you for using our online services.

We will give you a full response to your complaint within 15 working days unless your complaint contains an allegation or relates to a Children’s social care complaint. If this is the case we will provide you with a response within 10 working days. If it is not possible to respond within the appropriate timescale we will write to you to explain why and let you know how long a full response will take.

If you have submitted a request for a service, your form will be passed to the relevant service area for action. If necessary, they will contact you directly with any updates.

If you would like more information about our Have Your Say policy, please click on the below link.

The Have Your Say 2016.<https://secured.knowsley.gov.uk/Document...> provides further information about how we deal with comments, compliments and complaints.

Kind regards

Customer Liaison Team

Freedom of Information, Knowsley Metropolitan Borough Council

2 Attachments

Dear Mr Mercer

Freedom of Information request F2016-06-2412

We have looked into your request for information about taxi private hire and our response is attached.

If you need further information please see contact details below.

Kind regards,

Freedom of Information
Knowsley MBC
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

This e-mail and any attachments are confidential. It may contain privileged information and is intended for the named recipient(s) only. It must not be distributed without consent. If you are not one of the intended recipients, please notify the sender immediately and do not disclose, distribute, or retain this email or any part of it and do not take any action based on it.

Unless expressly stated, opinions in this email are those of the individual sender, and not of Knowsley MBC. Legally binding obligations can only be created for, or be entered into on behalf of, Knowsley MBC by duly authorised officers or representatives.

Knowsley MBC excludes any liability whatsoever for any offence caused, any direct or consequential loss arising from the use, or reliance on, this e-mail or its contents. We believe but do not warrant that this e-mail and any attachments are virus free. You must therefore take full responsibility for virus checking and no responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. Knowsley MBC reserves the right to monitor and/or record all e-mail communications through its network in accordance with relevant legislation.