Systems Information

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Dear National Galleries of Scotland,

Please could you provide the following information:

1. Number of Sites
2. Number of Employees
3. Number of IT Staff
4. Annual IT Budget for current financial year
5. Number of Datacentres and locations, owned or third party
6. What storage vendor(s) and model do you currently use?
a. When was the installation date of above storage vendor(s)?
b. When is your planned (or estimated) storage refresh date? (Month/year)
c. What is your estimated budget for the refresh?
d. What date does your storage support contract end? (Month/year)
e. What is the value of your storage support contract?
f. What is the capacity of the storage data in TB?
g. Is your storage hosted by a third party or onsite?
7. What backup software and hardware do you use?
a. How much data do you backup in TB?
b. When is your planned (or estimated) backup software refresh date? (Month/year)
c. What is the estimated budget for your backup software refresh?
d. When does your backup support contract end? (Month/year)
e. What is the value of your backup support contract?
f. Is your backup hosted by a third party or retained onsite?

8. What compute vendor(s) and model do you currently use?
a. Number of servers?
b. What operating system(s) do you use?
c. What percentage is virtualised?
d. Virtualisation platform?
e. When is your planned (or estimated) compute refresh date? (Month/year)
f. When does your compute support contract end? (Month/year)
g. What is the value of the compute support contract?
h. Is this hosted by a third party or onsite?

9. If you outsource your IT works, please provide who it is with and when the contract started and ends.

10. In addition, please provide a copy of your current IT Strategy and an organisation chart depicting the IT department with contact names and telephone numbers.

Yours faithfully,

Carol

Kathryn Farrell, National Galleries of Scotland

Please note that we are in the process of dealing with your request, which
will be handled under the Freedom of Information (Scotland) Act 2002.  You
will receive a response within 20 working receipt of that request, by no
later than 3 July 2019.

 

Regards

 

Kathryn Farrell

 

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Kathryn Farrell

Compliance Manager

National Galleries of Scotland

73 Belford Road

Edinburgh

EH4 3DS

0131 624 6473

[1][email address]

[2]www.nationalgalleries.org

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Kathryn Farrell, National Galleries of Scotland

Dear Carol

 

Please note that the wrong due date for a response was given in the email
confirming receipt of your request.  As your request was received on 12
June, the response will be due by 10 July at the latest.

 

Regards

 

Kathryn Farrell

 

-------------------------------------------------------

Kathryn Farrell

Compliance Manager

National Galleries of Scotland

73 Belford Road

Edinburgh

EH4 3DS

0131 624 6473

[1][email address]

[2]www.nationalgalleries.org

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Kathryn Farrell, National Galleries of Scotland

Dear Carol

 

In order to validate your request and provide you with our response, I
must ask you to provide us with your full real name.

 

Please find further details on making a valid request for information
here:
[1]http://www.itspublicknowledge.info/FAQ/G...

 

Best wishes

 

Kathryn Farrell

-------------------------------------------------------

Kathryn Farrell

Compliance Manager

National Galleries of Scotland

73 Belford Road

Edinburgh

EH4 3DS

0131 624 6473

[2][email address]

[3]www.nationalgalleries.org

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Dear Kathryn Farrell,

Full name is Carol Smith

Yours sincerely,

Carol Smith

Kathryn Farrell, National Galleries of Scotland

1 Attachment

Dear Carol Smith

 

Please find attached our response to your request.

 

If you are dissatisfied with the way in which your request has been dealt,
you have the right to request an internal review of our response within 40
working days of receipt of this email (s20(1)) by writing to the
Director-General at National Galleries of Scotland, 73 Belford Road,
Edinburgh, EH4 3DS. We will reply to any such request within 20 working
days of receipt. If our response remains unchanged following a review and
you remain dissatisfied you have the right to make a formal complaint to
the Scottish Information Commissioner (s47(1)) by writing to Kinburn
Castle, Doubledykes Road, St Andrews, Fife, KY16 9DS or through their
online appeal facility at [1]www.itspublicknowledge.info/Appeal.

 

Regards

 

Kathryn Farrell

 

-------------------------------------------------------

Kathryn Farrell

Compliance Manager

National Galleries of Scotland

73 Belford Road

Edinburgh

EH4 3DS

0131 624 6473

[2][email address]

[3]www.nationalgalleries.org

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