Supporting information with an "exceptional case" application

Dear Driver and Vehicle Licensing Agency:
When when applying for an "exceptional case" assessment, which of the following reports are preferred by the vision section of the DVLA Medical Group, in addition to a letter from a GP:
* Rockwood Driving Battery Test;
* Developmental Test of Visual Perception?
This question is by FOI as the DVLA telephone service (0300 790 6802) is not available during COVID-19, the EFTD email address can no longer be used and, there is no other online media available.

Yours faithfully,

John Knight

FOI, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

Dear Mr Knight

Thank you for your email, but this will not be dealt with under the Freedom of Information Act. I had forwarded your enquiry to the relevant team.

Regards

Freedom Of Information
Strategy, Policy & Communications Directorate | C2W | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

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Gadawodd John Knight anodiad ()

It was refused but I have today received an emailed letter on the subject.

DM Operational Development and Support via Clearswift Encrypted Mail Gateway, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

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* Subject: RE: Freedom of Information request - Supporting information with an "exceptional case" application
* Sent: July 29, 2020 3:44:28 PM, BST
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Dear DM Operational Development and Support via Clearswift Encrypted Mail Gateway,
The create an account and activate links in the message do not work, so I cannot read the letter. Please find another way such as sending a letter to me.

Yours sincerely,

John Knight

DM Operational Development and Support, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

Thank you for your email.

 

Your query will be reviewed and answered at the earliest opportunity.

 

Kind regards

 

DM Operational Development and Support

************************************************************************************
Correspondents should note that all communications to DVLA may be
automatically logged, monitored and/or recorded for lawful purposes.

Please visit [1]www.gov.uk/browse/driving for government information on
all aspects of motoring, ranging from log books and driving licences to
driving tests and vehicle tax.
************************************************************************************

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Gadawodd John Knight anodiad ()

The DVLA reply was sent as an encrypted email. However, the links to create and activate an account to read the letter do not work, so DVLA's reponse is unknown.

DM Operational Development and Support via Clearswift Encrypted Mail Gateway, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

DVLA [1]DVLA

"DM Operational Development and Support via Clearswift Encrypted Mail Gateway"
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* Subject: FW: Freedom of Information request - Supporting information with an "exceptional case" application
* Sent: July 31, 2020 1:31:52 PM, BST
* Expires: August 30, 2020 1:31:58 PM, BST
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Dear DM Operational Development and Support via Clearswift Encrypted Mail Gateway,
You have sent a copy of your previous letter where the hyperlinks for setting up and activating an account do not work; try clicking on the following link from the letter: 2]Click here to create your account and read your message

The Help Desk refers to EST (Eastern Standard Time), so presumably it is not a DVLA Help Desk.

Why not send the letter in plain text?

Yours sincerely,

John Knight

DM Operational Development and Support, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

Thank you for your email.

 

Your query will be reviewed and answered at the earliest opportunity.

 

Kind regards

 

DM Operational Development and Support

************************************************************************************
Correspondents should note that all communications to DVLA may be
automatically logged, monitored and/or recorded for lawful purposes.

Please visit [1]www.gov.uk/browse/driving for government information on
all aspects of motoring, ranging from log books and driving licences to
driving tests and vehicle tax.
************************************************************************************

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Gadawodd John Knight anodiad ()

The FOI request was refused. This was a bit odd as the Rookwood Driving Battery test in the question, is the cognitive test that the Disability Assessment Centres use to assess "exceptional case" drivers.

DM Operational Development and Support via Clearswift Encrypted Mail Gateway, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

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* Subject: FW: Freedom of Information request - Supporting information with an "exceptional case" application
* Sent: July 31, 2020 1:31:52 PM, BST
* Expires: August 30, 2020 1:31:58 PM, BST
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Dear Driver and Vehicle Licensing Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Driver and Vehicle Licensing Agency's handling of my FOI request 'Supporting information with an "exceptional case" application'.
This is the second occasion that the department have sent an encrypted email with links to set up an account that are not visible nor work. I cannot read the email. Please send the department's response in plain text.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

John Knight

Gadawodd John Knight anodiad ()

This is a second encrypted email from the DVLa where the links to set up an account to read the email are not visible nor work.

FOI, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

Dear Mr Knight

Your request on 17th June was not dealt with under Freedom of Information you will not be able request an Internal review. I can see from your request history this was dealt with by DM Operational Development and Support team. I have forwarded your email to the team.

Regards

Freedom Of Information
Strategy, Policy & Communications Directorate | C2W | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

We can always spot an untaxed car. Tax it or lose it.
Go to www.gov.uk/vehicletax
Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov

dangos adrannau a ddyfynnir

Kimberley Brannigan, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

1 Atodiad

Good afternoon,

 

This email has been sent un-encrypted.

 

Firstly I want to apologise for the delay in replying to you.

 

In regards to exceptional vision, the only information that DVLA requires
from the driver is a letter from their clinician confirming that they meet
each of the requirements to be considered as an exceptional case:

 

Exceptional cases

Group 1 drivers whose previous full driving entitlement was removed
because of a field defect failing to satisfy the standard may be eligible
for individual relicensing consideration as exceptional cases under the
following strict criteria:

” defect must have been present for at least 12 months ” caused by an
isolated event or a non-progressive condition ” there must be no other
condition or pathology regarded as progressive and likely to be affecting
the visual fields (panel’s advice is that certain medical conditions, for
example glaucoma and retinitis pigmentosa, would always be considered as
progressive and so could not be considered as exceptional cases) ” sight
in both eyes ” no uncontrolled diplopia ” no other impairment of visual
function, including ” no glare sensitivity, contrast sensitivity or
impairment of twilight vision ” clinical confirmation of full functional
adaptation.

 

It is best if the letter confirms each of these 8 points individually
(e.g. separate numbered paragraph for each).

 

Once DVLA receives that information we may accept the application and a
driving assessment would then be commissioned.

 

Kind regards,

 

DM Operational Development and Support

[1]cid:image001.jpg@01D53C86.B8351B30

 

************************************************************************************
Correspondents should note that all communications to DVLA may be
automatically logged, monitored and/or recorded for lawful purposes.

Please visitš[2]www.gov.uk/browse/driving for government information on
all aspects of motoring, ranging from log books and driving licences to
driving tests and vehicle tax.
************************************************************************************

References

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2. http://www.gov.uk/browse/driving

Gadawodd John Knight anodiad ()

This confirms the standard "exceptional case" criteria, but the question was about the cognitive test criteria that is acceptable to DVLA Medical Group. There is also a response from the DVLA Medical Group stating that reapplications are not permitted, although there is a letter on behalf of the Secretary of State confirming that reapplications will be accepted. Clear as mud then!

FOI, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

2 Atodiad

Dear Mr Knight

 

Please see below email from the team who previously dealt with your
request, as you can see they have sent this un-encrypted.

 

Regards

 

Freedom Of Information

Strategy, Policy & Communications Directorate | C2W | DVLA | Swansea | SA6
7JL

Twitter: [1]@dvlagovuk

 

[2]cid:image001.png@01CFCB6E.B7248A20

 

 

We can always spot an untaxed car. Tax it or lose it.

Go to [3]www.gov.uk/vehicletax

Twitter: [4]@dvlagovuk  |  Facebook: [5]dvlagovuk  |  YouTube: dvlagov

 

From: Kimberley Brannigan <[email address]>
Sent: 17 August 2020 11:26
To: [FOI #671262 email]
Subject: FOI Request - Exceptional Vision Cases

 

Good afternoon,

 

This email has been sent un-encrypted.

 

Firstly I want to apologise for the delay in replying to you.

 

In regards to exceptional vision, the only information that DVLA requires
from the driver is a letter from their clinician confirming that they meet
each of the requirements to be considered as an exceptional case:

 

Exceptional cases

Group 1 drivers whose previous full driving entitlement was removed
because of a field defect failing to satisfy the standard may be eligible
for individual relicensing consideration as exceptional cases under the
following strict criteria:

■ defect must have been present for at least 12 months ■ caused by an
isolated event or a non-progressive condition ■ there must be no other
condition or pathology regarded as progressive and likely to be affecting
the visual fields (panel’s advice is that certain medical conditions, for
example glaucoma and retinitis pigmentosa, would always be considered as
progressive and so could not be considered as exceptional cases) ■ sight
in both eyes ■ no uncontrolled diplopia ■ no other impairment of visual
function, including ■ no glare sensitivity, contrast sensitivity or
impairment of twilight vision ■ clinical confirmation of full functional
adaptation.

 

It is best if the letter confirms each of these 8 points individually
(e.g. separate numbered paragraph for each).

 

Once DVLA receives that information we may accept the application and a
driving assessment would then be commissioned.

 

Kind regards,

 

DM Operational Development and Support

[6]cid:image001.jpg@01D53C86.B8351B30

 

************************************************************************************
Correspondents should note that all communications to DVLA may be
automatically logged, monitored and/or recorded for lawful purposes.

Please visit [7]www.gov.uk/browse/driving for government information on
all aspects of motoring, ranging from log books and driving licences to
driving tests and vehicle tax.
************************************************************************************

References

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4. http://www.twitter.com/dvlagovuk
5. http://www.facebook.com/dvlagovuk
7. http://www.gov.uk/browse/driving

Gadawodd John Knight anodiad ()

The DVLA would not confirm whether the Rockwood Driving Battery Test or Developmental Test of Visual Perception was acceptable even though the Rockwood test is used as the cognitive test by the assessment centres. The DVLA also stated that reapplications for a PDAL and assessment are not acceptable, although the DVLA writing on behalf of the Secretary of State say that people can reapply.

DM Operational Development and Support via Clearswift Encrypted Mail Gateway, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

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* Subject: RE: Freedom of Information request - Supporting information with an "exceptional case" application
* Sent: July 29, 2020 3:44:28 PM, BST
* Expires: August 28, 2020 3:44:33 PM, BST
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Gadawodd John Knight anodiad ()

The reply did not comment on the question, but stated that I could not reapply as an exceptional case. This directly conflicted with a reply on behalf of the Secretary of State for Transport that I could reapply. I am in correspondence with the Information Commissioner's Office about DVLA's refusals to answer FOI requests and, the failure to reply to a formal complaint.

DM Operational Development and Support via Clearswift Encrypted Mail Gateway, Asiantaeth Trwyddedu Gyrwyr a Cherbydau

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"DM Operational Development and Support via Clearswift Encrypted Mail Gateway"
<[email address]> has sent you an encrypted message via DVLA. You have 1 day(s) left to
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* Subject: FW: Freedom of Information request - Supporting information with an "exceptional case" application
* Sent: July 31, 2020 1:31:52 PM, BST
* Expires: August 30, 2020 1:31:58 PM, BST
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* Email: [FOI #671262 email]

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Gadawodd John Knight anodiad ()

The current position: The Information Commissioner's Office are considering the DVLA's refusal to clarify or amend the apparent discrepancy between two data sets of Group 1 licenses revoked / refused due to less than 120 degrees horizontal field of vision. The Independent Complaints Assessors will be reviewing DVLA preventing such drivers from refresher lessons before a driving assessment.